Question

Domain hosting problem on Plesk

Asked by: Fahdmurtaza

I have two server, I migrated a domain & all settings of one server to another.
I used plesk, for domain migration.
The website is working fine on old server, but when i switched the DNS of my websiste from old server to new server, it doesn't work at all,,it shows the error like this:
---------------------------------------------------------------------------
Server Default page

If you see this page it means:
1. hosting for this domain is not configured
or
2. there's no such domain registered in Plesk

What you can do:

    * Using Plesk, you can create domains with web hosting on a single physical server.
----------------------------------------------------------------------------------------------

I want to task,  that how to resolve this issue,
Uptlll now, i have rechecked all DNS records, access the website through, but still the same problem,
tried to check the root directory of httpdocs, which is set ok.
Also when i try to run the website through pleask control panel, to run locally, it works 100% fine.
But i can't access it through internet.
Please help me, need to resolve it very urgent.
Thanks.

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Asked On
2008-04-02 at 23:12:28ID23291848
Tags

Plesk

,

webhosting panel

Topics

ISPs & Web Hosting

,

Linux Networking

,

Web Servers

Participating Experts
3
Points
125
Comments
7

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Answers

 

by: richammondPosted on 2008-04-02 at 23:54:11ID: 21270170

Have you checked that the IP (A record for * and www) points to the correct webserver ??

 

by: FahdmurtazaPosted on 2008-04-03 at 00:05:34ID: 21270204

yes, it does.
I have used dig & nslookup, they point the same server.
i can use ftp of this site & i can use other services, through that domain name.
But only the domain name is not pointing to the directory, that i want, it to access :(

 

by: FahdmurtazaPosted on 2008-04-03 at 01:08:11ID: 21270437

There is anther problem, when the request to server is made, it takes about 15-20 seconds to connect to server & than shows the error page..
But it doesn't happen in any other case.i mean not in case of localhost, or plesk

 

by: Abs_jaipurPosted on 2008-04-03 at 02:09:40ID: 21270692

Hi,

The reason of the problem is as follows

1. If you point the website to that server but you didn't configure the site and hostheader on the web server.

2. The plesk and shared IP of the website is same.


Please check to access direct any page of the website and update.

 

by: FahdmurtazaPosted on 2008-04-03 at 05:46:42ID: 21271952

I have tried by direct accessing any directory or page, but it doesn't points to the directory, that i want it to be directed. although, its configured perfectly fine in the Plesk.
In Plesk, the website is configured alryt, i can access the website through Pleask control panel, to run it on localhost.

 

by: fpmsolutionsPosted on 2008-04-04 at 12:20:40ID: 21284848

Did you verify that the apache configuration is set to find the right directory index.

Usually, Plesk and Apache are set to look for index.html  

This is also the name of the Plesk default page in every httpdocs folder of every hosting account.
Verify that this file is deleted and that your home page is named index.html

 

by: Abs_jaipurPosted on 2008-04-04 at 22:39:27ID: 21287187

Hi,

Assign the dedicate IP to website and try to access through that dedicate IP .

20120131-EE-VQP-002

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