Hi,
I have a Motorola SB5101 cable modem. There are a list of error codes in the log. I am having multiple disconnects and speed issues. Can you please tell me what these codes are and if something is obviously wrong? Is there a way for me to push newer firmware to this unit?
Thank you very much for the help.
Terry
Downstream Value
Frequency 849000000 Hz
Signal To Noise Ratio 38.3 dB
Power Level 3.8 dBmV
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Upstream Value
Channel ID 7
Frequency 30800000 Hz
Power 48.4 dBmV
Item Value
Frequency Plan North American Standard/HRC/IRC
Upstream Channel ID 7
Frequency (Hz) 849000000
DHCP Server Enabled
Time Priority Code Description
2009-10-24 02:38:49 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:12 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2009-10-24 02:36:06 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:09 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active
2009-10-24 02:35:41 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-10-24 00:52:37 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2009-10-23 12:52:55 3-Critical R002.0 No Ranging Response received - T3 time-out (US 7)
2009-10-23 12:52:54 3-Critical T005.0 SYNC Timing Synchronization failure - Loss of Sync
2009-10-23 12:52:42 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:02:00 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:55 3-Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:01:41 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:18 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:17 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:13 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:13 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-10-23 12:50:18 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:00:02 6-Notice M571.1 Ethernet link up - ready to pass packets
