Question

Cannot ping hostname. Hostname not resolving. (unknown host)

Asked by: nosrednan

My server is running Linux, but most of the network is Windows, including the DHCP and DNS servers.

The Linux box get its IP via DHCP.  I'm pretty sure this works (it gets xxx.xxx.105.24).

Here are results of various ping tests:
                             |
ping to Linux box IP:  
     - Linux box to itself - YES
     - Any external box to Linux box (regardless of subnet) - YES

ping using Linux box hostname:
     - Linux box to itself - NO !
     - Windows boxes on same subnet (xxx.xxx.105.xxx) - YES!
     - Linux boxes on same subnet - NO !
     - Boxes on a different subnet - NO

I'm sending the hostname to the DHCP server.  Here is what the /etc/dhclient-eth0.conf file looks like:
send host-name "name";

Here is what /var/lib/dhcp/dhclient-eth0.leases  file looks like:

lease {
  interface "eth0";
  fixed-address xxx.xxx.105.24;
  option subnet-mask 255.255.255.0;
  option routers xxx.xxx.105.254;
  option dhcp-lease-time 604800;
  option dhcp-message-type 5;
  option domain-name-servers xxx.xxx.109.126,xxx.xxx.109.38,xxx.xxx.26.41;
  option dhcp-server-identifier xxx.xxx.109.126;
  option dhcp-renewal-time 302400;
  option ntp-servers xxx.xxx.252.4;
  option dhcp-rebinding-time 529200;
  option domain-name "companyname.com";
  renew 0 2005/12/4 17:52:48;
  rebind 3 2005/12/7 20:28:39;
  expire 4 2005/12/8 17:28:39;

Any ideas?

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Asked On
2005-12-01 at 10:28:51ID21649717
Tags

ping

,

linux

,

host

,

hostname

,

unknown

Topic

Linux Networking

Participating Experts
3
Points
500
Comments
9

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Answers

 

by: XoFPosted on 2005-12-01 at 12:44:00ID: 15399700

Hmm, looks as if you don't get any DNS server information via DHCP...

Please post the output of the following commands:

cat /etc/resolv.conf
ps aux| grep [d]hcp
nslookup <hostname>
nslookup <hostname> <DNS-server's IP>

cheers,

-XoF-
 

 

by: nosrednanPosted on 2005-12-01 at 15:28:21ID: 15401136

Posts you requested:

[root@name root]# cat /etc/resolv.conf
; generated by /sbin/dhclient-script
search companyname.com
nameserver xxx.xxx.109.126
nameserver xxx.xxx.109.38
nameserver xxx.xxx.26.41

[root@name root]# ps aux| grep [d]hcp
root      8224  0.0  0.3  2064  996 ?        S    17:51   0:00 /sbin/dhclient -1 -q -lf /var/lib/dhcp/dhclient-eth0.leases -pf /var/run/dhclient-eth0.pid -cf /etc/dhclient-eth0.conf eth0


[root@name root]# nslookup name
Note:  nslookup is deprecated and may be removed from future releases.
Consider using the `dig' or `host' programs instead.  Run nslookup with
the `-sil[ent]' option to prevent this message from appearing.
Server:         xxx.xxx.109.126
Address:        xxx.xxx.109.126#53

** server can't find name: SERVFAIL


[root@name root]# nslookup name xxx.xxx.109.126
Note:  nslookup is deprecated and may be removed from future releases.
Consider using the `dig' or `host' programs instead.  Run nslookup with
the `-sil[ent]' option to prevent this message from appearing.
Server:         xxx.xxx.162.109.126
Address:        xxx.xxx.109.126#53

** server can't find name: SERVFAIL

I also tried this last command against the backup DNS servers as well.
xxx.xxx.109.38  - gave the same response
xxx.xxx.26.41 - gave this response ** server can't find name: NXDOMAIN

 I THINK I AM GETTING DNS INFO BECAUSE OF WHAT THE DHCLIENT-SCRIPT IS POSTING IN /ETC/RESOLV.CONF.  I THINK SOMETHING IS WRONG WITH THE DHCP SERVER FORWARDING OF IP/HOSTNAME TO THE DNS.  

I CAN ALSO TELL YOU THAT I SET UP SAMBA ON MY LINUX BOX IN HOPES THAT THE SMB TRAFFIC WOULD HELP, AND IT SEEMS TO HELP WINDOWS BOXES ON THE SAME SUBNET.  IF A WINDOWS BOX CANNOT PING, THEN I MAP A DRIVE TO THE SAMBA SHARE AND IT SEEMS TO HELP.  ALSO, IF I PING FROM A WINDOWS BOX ON THE SAME SUBNET AND MOVE THE WINDOWS BOX TO ANOTHER SUBNET, I CAN STILL PING, BUT ONLY FOR A WHILE.  

 

by: nosrednanPosted on 2005-12-01 at 16:25:27ID: 15401555

If the problem is really with the DHCP and DNS servers (which might be beyond my control), then maybe this problem isn't a Linux problem.  The DHCP and DNS servers are Windows.  Windows boxes on the network seem to have no problems getting IP addresses via DHCP and I'm assuming they are properly listed in the DNS server, since their names resolve.  

I'm wondering if I'm just not doing something right on the Linux side.  I know enough about Linux to get in trouble, and looking for another opinion.  

 

by: veedarPosted on 2005-12-01 at 19:14:39ID: 15402311

Just an idea for further troubleshooting, go an download...

http://www.netbootdisk.com/

...it's a small bootable floppy that will try an obtain an address via DHCP.
It's good for quickly testing if the problem is in your Linux config or not.

 

by: XoFPosted on 2005-12-01 at 23:45:24ID: 15403043

> [root@name root]# cat /etc/resolv.conf
> ; generated by /sbin/dhclient-script
> search companyname.com
    ^^^^^^^^^^^^^^^^^

did you change that for the post? If not, that's likely your problem...

Does
nslookup hostname.domain.tld
work?


If not, I'd assume a DNS misconfiguration on your DNS server. That's highly likely, since your Windows boxes also have problems with name resolving when placed in another subnet.
Reason: If located in the same subnet, resolving works fine by means of netbios broadcasts (actually you then can ping netbios names, which highly likely are - but do not have to be - identical with the hostname of the box).

> I'm wondering if I'm just not doing something right on the Linux side.

Well, if nslookup <hostname> <dns-servers IP> does not return the wanted result, then you can bet on a DNS _server_ misconfiguration. Has nothin' to do with your linux box....

Does nslookup <hostname> work when executed within a windows command line? Probably not...;)


Cheers,

-XoF-

 

by: giltjrPosted on 2005-12-02 at 05:14:42ID: 15404177

As you are in a Windows world, most likely your DHCP server is not setup to register your host name in DNS.  Normally in the Windows world a Windows based DNS server will use WINS in the background to reslove host names, not DNS.   Now, in a AD world if you are all 2003 and XP, you can disable WINS .  If the DHCP server and the Windows server are configured correctly, the DHCP server will forward host names to the DNS sever to be registered in the DNS zone.  

So based on what you have said so far, I would assume that your DHCP server is not telling your DNS server "here is a new host" or your DNS server is rejecting the "here is a new host" message.

You would have to check with whomever is responsible for the DHCP server and the DNS server.  I know in my enviroment we do not use DHCP to register new host names, we use WINS, but that will hopefully change because I (a network dude) and our Windows Admins do want to get rid of WINS (so does Microsoft, they now realize and DNS is better).

 

by: XoFPosted on 2005-12-02 at 05:29:21ID: 15404274

giltjr:
Good idea. Haven't thought so far.

Perhaps the problem also could be a misconfigured dhcpcd on the linux box, which doesn't provide its own hostname within the query.

On the linux box you could try:

$> ifconfig eth0 down
$> dhcpcd -t 10 -h hostname.domain.tld

Does that change anything?

Cheers,

-XoF-

 

by: nosrednanPosted on 2005-12-02 at 09:09:32ID: 15406191

To veedar:
   - Thanks for the pointer to the network boot disk.  I downloaded and will give it a try.

To XoF:
   - Yes, I changed "search companyname.com" for the post.  It is correct in the resolv.conf file
   - No, nslookup on the fully qualified name (hostname.companyname.com) does not work
   - No, nslookup <hostname> does not work from a Windows command line either
   - The dhcpcd command was not found.  Did you mean dhcpd -t  ??
      -- if so, the command reports that there is no /etc/dhcpd.conf file
      -- I shortened the command to dhcpd -t   I'm using Fedora Core 4, and the -h switch doesn't appear as an option

 

by: nosrednanPosted on 2005-12-05 at 20:25:34ID: 15425357

Thanks to everyone for the help.  

I was unable to resolve this problem, as I would have liked, but your comments helped build my confidence in the configuration of my Linux server and to look for the solution in the configuration of the Windows DHCP and DNS servers on the network.  I no longer think this issue belongs in the Linux Networking channel.

20120131-EE-VQP-002

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