Question

Getting MSN Broadband DSL modem to work with TrendNet-TW100-BRF104 4 port router

Asked by: knowlton

I need to find out how to configure my router so it will work with my broadband dsl modem.

When I plug the ethernet cable from the modem into my NIC card, it works fine (I set it ti auto dectect IP and DNS)

When I try to plug the ethernet cable into the "INTERNET" port on my router, then another ethernet cable from my router to my NIC card, it won't work.  When I do it tihis way I am providing the following TCP/IP info:

IP:  192.168.1.2
Subnet Mask:  255.255.255.252
Default Gateway:  192.168.1.1

Pref DNS:  206.81.128.1
Alt DNS:  204.147.80.5

This is per Microsoft support.  They will not support troubleshooting a connection to a router, but they did provide the IP and other address info to get me started.  Unfortunately the info provided above does not work.  Browser says detecting proxy settings, but ultimately the page cannot be found.

Thanks,

Tom

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Asked On
2003-08-24 at 10:04:23ID20718536
Tags

address

,

ip

Topics

Miscellaneous Networking

,

Dynamic Host Configuration Protocol (DHCP)

,

File Transfer Protocol (FTP)

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Comments
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Answers

 

by: daletianPosted on 2003-08-24 at 10:42:22ID: 9212447

remove the default gateway from your setting on the router and try again

ie.    
IP:  192.168.1.2
Subnet Mask:  255.255.255.252
Default Gateway:  

Pref DNS:  206.81.128.1
Alt DNS:  204.147.80.5

 

by: dimantePosted on 2003-08-24 at 10:56:15ID: 9212484

how is the router getting the WAN side ip information??  Make sure the router is set up to get an address through DHCP.  Then make sure your router is set up for NAT (Network Address Translation) and set up the internal with a different address range for your internal network.  The subnet mask you depicted ending in .252 is only going to allow two ips  (I would guess by your wanting to have a router behind it is for multiple machines...)  A good internal address for the router LAN would be given this situation 10.1.100.1 mask 255.255.255.0. Set the router up to give dhcp addreses lets say 10.1.100.20 through 10.1.100.40 DNS settings exactly what you hve now and client gateway 10.1.100.1  Once you have it set up this way the connection should work perfectly.



Hope this helps

 

by: knowltonPosted on 2003-08-24 at 12:38:49ID: 9212737

daletian:  As far as I can tell your suggestion didn't make a difference.  Keep in mind that I am a total beginner and may have done something wrong.

dimante:

I don't know the first thing about routers.

I think DHCP is enabled.

Not sure where to find NAT settings or what to set them to.

 

by: qwaleteePosted on 2003-08-24 at 13:07:04ID: 9212820

There are several ways you can get an IP address from the DSL provider.
* Static IP Address - ISP assigns you a static IP address.
* Dynamic IP Address - Obtain an IP address from ISP automatically (DHCP).
* PPP over Ethernet - Some ISPs require the use of PPPoE to connect to their services (PPPoE).

It sounds like you have a static IP address.  When you conenct your computer directly to the DSL modem, you put that static IP address into the conmputer's settings.  When you connect to a router, the router needs to use that static IP address externally, and you need to get an "internal" IP address.

You need to configure your router to use that static IP address.

I assume you have a band new router, and have not chnaged any of its settings. And, I assume that you mean that when your computer is hooked up directly to themodem, everything wqorks OK.

-----------

The router should have ports labeled "LAN" and "WAN" or "LAN" and "Internet"

Your computer should use a standard RJ45 cable to go between the NIC and a LAN port.

There should be a cable going between the DSL modem and the router's WAN port or Internet port.  That is probably also a regular cable, but MIGHT be a crossover.  The same cable that works between your computer and the DSL modem when hooked up directly will work between the WAN/Internet port and the modem.

Your computer shoudl be set to assign an IP address "automatically" (that is what DHCP is).  It will get it rfrom the router, which assigns "internal" LAN) addresses.

When all is connected this way, renew your computer's IP address.  For Win 95/98/Me, run WINIPCFG, select your NIC from the dropdown, click RELEASE, wait a moment, and click RENEW.  Record the IP settings.  The eqivalent for NT/2000/XP is the following three commands from a DOS window:
IPCONFIG /RELEASE /ALL
IPCONFIG /RENEW /ALL
IPCONFIG /ALL

Next, try to ping your router.  Run the following from a DOS window:
PING 192.168.1.1

Report any errors.

Next, we have to configure the router so it uses the static Ip address you were using before on the computer when it was hooked up directly.  In a browser, type http://192.168.1.1 or http://192.168.0.1 depending on your model.  D-Link uses .0.1, LinkSys uses .1.1, I think SMC uses .1.1.

You will have to type a password.  Look it up in your router's manual.

Enter your static info into the router's configuration screens, agai, as per the manual.

When all done, try to ping the DNS addresses from your PC.

 

by: koquitoPosted on 2003-08-24 at 18:44:47ID: 9213607

didi you reboot your router,modem and computer?
Are you sure u are not using a crossover cable?

 

by: PaulJoyntPosted on 2003-08-25 at 11:56:59ID: 9218421

what operating system?

 

by: knowltonPosted on 2003-08-26 at 07:46:53ID: 9224468

OS:  Windows XP Home.

 

by: knowltonPosted on 2003-08-26 at 07:47:28ID: 9224472

qwaletree:

Haven't had a chance to try you suggestions yet.

 

by: qwaleteePosted on 2003-08-26 at 10:10:15ID: 9225704

Let me know how it goes.  This is usualy pretyy easy to set up.  Which router do you have?

 

by: knowltonPosted on 2003-08-26 at 10:15:42ID: 9225754

It is a TrendNET TW100 BRF104    4 port broadband router.

 

by: qwaleteePosted on 2003-08-26 at 14:15:30ID: 9227803

 

by: qwaleteePosted on 2003-08-26 at 14:15:56ID: 9227809

Silly me, forgot about the question title!

 

by: qwaleteePosted on 2003-08-26 at 14:34:06ID: 9227945

The setup guide for DSL might be (MIGHT!!!) at:

http://www.trendnet.com/support/TW100-W1CA/config_dsl.htm


There is also a http://www.trendnet.com/support/TW100-S4W1CA/config_dsl.htm

It is a little weird.  The support list includes a whole bunch of TW100 products (TW10-W1CA, TW100-S4W1CA, TW100 w/o a suffix, etc.).  It does not include a TW100-DRF104.  Most of the products only had guides for setting up Windows 95/98.  The two W1CA products had info on connecting to DSL or cable.

 

by: knowltonPosted on 2003-08-27 at 21:18:50ID: 9237651

Well, I finally got a hold of my next door neighbor.

He works at Novell as a Web Developer (image that).

He got me up and running (finally).

I need to close this question now.

 

by: qwaleteePosted on 2003-08-27 at 23:06:09ID: 9237977

What did you have to do to resolve this?

 

by: knowltonPosted on 2003-08-28 at 07:54:15ID: 9240997

qwaletee:

Well, since I don't know much about networking, it's hard for me to say what made the difference.

I remember my neighbor saying something about NAT.  I think both the modem and the router were trying to run DHCP so we turned the router DHCP off (I think).

Tom

20120131-EE-VQP-002

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