No, As mentioned in the original question, evrything else is hunky dory.
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I recently installed a DSL modem and DLink router for a small business. Everything is working fine, and has been for several weeks: Web surfing, email accounts, etc..
One user has a personal Yahoo! web mail account. Since getting the DSL on the network, she has discovered that once she logs into her Yahoo! account she cannot open and view any folders, such as inbox, etc.. The Inbox shows how many unread mails are contained in it, but will not open. When she clicks to open it, it eventually times out.
When she dials in on a phone line attached directly to her PC (as she did prior to the DSL), it works fine.
I have not been able to find any info on this exact problem at Yahoo! Help or EE.
Any ideas?
Thanks, Bill
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That's a good idea. I'll check it.
The Dlink router has a built in firewall. We can open whatever ports we want. The problem is which port to open. We are not going to open them all, and if a specific port needs to be open for Yahoo! web mail, we should be able to find that information at Yahoo!, but we can't.
I'll also try temporarily turning the firewall off to see if that's the problem.
Thanks, Bill
Liddler,
Several email accounts on the businesses domain are already in use using Outlook, so the ports are open.
Daveteh,
Do you mean proxy settings for the browser? They are off, no proxy for the browser. Or did you mean something else?
The router has the standard default ports open: 80, 21, 443, maybe 70 & 1080. I'll double check it.
Today I temporarily set the PC in question as a DMZ on the LAN. Yahoo mail worked fine. So, this tells me that even though port 80 is open for web browsing, some other factor is in play. I created a firewall rule that allows traffic from mail.yahoo.com on all ports. It is working fine. I don't like having all those ports open, even for just the one WAN address, but I am unable to find any info on which port specifically needs to be open.
When I have a few extra minutes, I may by process of elimination try to figure out exactly what port is required.
BTW, This is an XP PC and the XP firewall for the connection is OFF.
I've sed Yahoo mail, and I know of no port settings you would have to change to get it to work. It is all just regular HTTP transactions. All SOHO routers by default will allow outbound HTTP equests and responses over the same TCP connection.
In fact, the only ways I know of to "cause blocking" in this type of set up are:
1) some of the routers allow you to block certain web sites (by host name or IP address), which would normally apply to all users, though dsome of the routers allow you to designate which IP addresses to apply it to
2) designated IP addresses or MAC addresses can be totally blocked, while leaving other IPs/MACs open
3) or, a designated IP/MAC can beblocked on certain ports only
None of the above seem to be your case, because the user can see folders, just not open them. Unless Yahoo switches hosts between the folder list and the actual folder? Unless that is true, we know the user can get to some resources on that Yahoo mail host, but not others. That is fairly baffling.
Still, it might be worth trying to swap IPs between the problem PC and some other PC, see what happens
When you put the user "in the DMZ," did you just desinate its IP address on the router as the DMZ IP? Or did you actually move its Ethernet connection from the D-Link to a hub/switch that has direct access to the DSL line (which would have required an IP address chaneg on that PC)? If you chanegd IP addresses, I wonder if there is some software firewall on the PC that was sensitive to that. Vague speculation, I know. You said you turned off XP's firewall, but please also check if you have ZoneAlarm, Norton, BlackIce, etc.
The LAN is nothing but the router and the ADSL modem. The router was at all default settings until I set the PC address as DMZ in the router interface.
I know how this is supposed to work, with web mail and HTTP on port 80. Clearly something else is a t work here.
If a software firewall were in effect on the PC, opening up the firewall on the router would not have any affect on it.
Even I had the same Problem.
This problem was because I had all default setting.
Solution is very simple.
1. Goto Router homepage
2. Select Wan (Home ->Wan)
3. If you are you are using DSL select PPPoE, Type in your user id and password.
4. Click apply.
It will restart your router.
You are all set....!!!
Happy Net Surfing.
Murali
This can even be done with out selecting PPPoE.
I was using Dynamic IP. I was able to surf other sites except webmail of aol, yahoo mail and few other sites. Then I changed WAN setting now its working fine.
I tried resetting to Dynamic IP instead of PPPoE, i got the same problem.
I Guessed this was the solution to this.
Now im able to surf yahoo.
Do you still have that problem??
Business Accounts
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by: davetehPosted on 2003-09-09 at 06:36:45ID: 9320215
Does this timeout problem happens to other web pages also?