Question

Trouble with ICS on Peer to Peer Network.

Asked by: JakeBushnell

Hi, I have a strange problem that I have not been able to find the anwser to!
To start with I have a small network of five computer in my office that all worked fine. I am hooked up to the internet with sattalite service.
Some one tried to hook up their lap to to my network and when it diden't work he disconected one of my clients to try to get it working one-on-one with the lap top.
Well he never got it working but did succeed in messing up the client!
 When ever I turn on that client the internet shuts down. The rest of the network works just fine between my computers here in the office, it's just the internet. The strange thing is all I have to do to restore the internet is unplug the computer and wal-lah, all the others work fine.
I first tried changing my TCP/IP settings to automaticly get the IP and that helped.... for about ten min. then it went down again. Then I changed it to a static IP that I first made sure wasn't on any of the other clients. Same thing. It will run for about ten min just fine and then.. kaput. Down again. I am not getting any error messages like "IP conflict" or any thing of that sort. It just says "DNS Lookup error" on my browser and the internet stops working.
I am running XP Home on both systems.
This has been realy frustrating, I hope someone can help me!
Thanks a lot, Jacob Bushnell


 

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Asked On
2003-10-16 at 14:49:41ID20769428
Tags

dns

Topics

Miscellaneous Networking

,

Dynamic Host Configuration Protocol (DHCP)

,

Domain Name Service (DNS)

Participating Experts
6
Points
500
Comments
35

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Answers

 

by: PeteLongPosted on 2003-10-16 at 14:50:42ID: 9565768

 

by: JakeBushnellPosted on 2003-10-16 at 15:44:38ID: 9566101

Thanks guys, but these are all about how to set up ICS. I understand all that and have been to most of those places allready. :)  I have followed their tutorials for the last three days and still nothing.
The 500 points are there for a reason (no offence I hope!) =) I need some more indepth information.
Thanks

 

by: dimantePosted on 2003-10-16 at 16:34:07ID: 9566347

Can you do an IPCONFIG /ALL on the affected machine and post it here please?


D

 

by: lrmoorePosted on 2003-10-16 at 16:52:25ID: 9566443

>I am hooked up to the internet with sattalite service.
Are you using ICS on one of the workstations, or do you have a router? I'm going to assume you are using ICS because of the question title.
If using satellite service, you might need to change the MTU on the ICS machine, same as for pppoe:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319661

If you set your ICS host MTU low to something like 576, I think you'll find a dramatic improvement in performance.
You can use DrTcp to set the MTU for you:
http://www.dslreports.com/front/drtcp.html



 

by: JakeBushnellPosted on 2003-10-16 at 16:53:26ID: 9566451

Here you are, sorry it took me so long. I had to plug it in which of course fried the internet before I got this sent to you.


Windows IP Configuration


Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : MSHOME.NET
        IP Address. . . . . . . . . . . . : 192.168.0.223
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1

C:\Documents and Settings\Jim Unruh>ipconfig/all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Library
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : MSHOME.NET
        Description . . . . . . . . . . . : SMC EZ Card 10/100 PCI (SMC1211TX)
        Physical Address. . . . . . . . . : 00-30-F1-51-61-8C
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.223
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : Thursday, October 16, 2003 4:39:59 P
M
        Lease Expires . . . . . . . . . . : Thursday, October 23, 2003 4:39:59 P
M

C:\Documents and Settings\Jim Unruh>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Library
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : MSHOME.NET
        Description . . . . . . . . . . . : SMC EZ Card 10/100 PCI (SMC1211TX)
        Physical Address. . . . . . . . . : 00-30-F1-51-61-8C
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.223
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : Thursday, October 16, 2003 4:39:59 P

        Lease Expires . . . . . . . . . . : Thursday, October 23, 2003 4:39:59 P
I changed it again to automaticly get an IP address. I diden't seem to make a diff either way

 

by: dimantePosted on 2003-10-16 at 17:00:18ID: 9566486

Do you have a system restore point that was made just previous to the 'modifications' he made that you could restore to?  If not exactly what did this person do?  

D

 

by: JakeBushnellPosted on 2003-10-16 at 17:02:25ID: 9566500

Hi Irmoore. I am sorry I should have made that mor clear- I am using a router and have the ICS set up on only one of the "client" machines. I reffer to that one as my "server" the IP addres of this one is the usaule "host" address: 192.168.0.1
Thanks

 

by: lrmoorePosted on 2003-10-16 at 17:07:07ID: 9566520

Can you ping the gateway - 192.168.0.1?

C:\>ping 192.168.0.1 -t

Try it again after you loose connectivity to the Internet

If you can still ping the host, try pinging something outside:

C:\>ping 198.6.1.2  <-- Internet cache name server

If you can ping that, but can't get anything in the browser, at least we can narrow down the possibilities..

 

by: lrmoorePosted on 2003-10-16 at 17:09:16ID: 9566529

>I am using a router and have the ICS on only one "client"

If you are using a router, you should not need ICS at all...
Does this ICS "client" have two network cards in it, or does it connect directly to the Satellite link?

 

by: JakeBushnellPosted on 2003-10-16 at 17:12:07ID: 9566547

Dimante, I am still kicking my self for having it turned off! It is just a workstation and doesn't have any data on it any way. I am not exactly sure what he did but I think he tried to run the "new connection wizzerd" a coulple of times on both his laptop and my client. Yeah I now I shoulden't have let him but hey, I figured if he messed any thing up I could fix it, right? WRONG WRONG WRONG!!! Hey I am learning somthing any way :)

 

by: JakeBushnellPosted on 2003-10-16 at 17:22:55ID: 9566597

Irmoore, I got a ping on the server address but not on the cache. It timed out.

 

by: tbird008Posted on 2003-10-16 at 17:25:57ID: 9566610

Hi jake,

Irmoore is very correct on.. you should not have to setup ICS if you have a router.  You said when you plug in the problem computer the internet crashes...did it cause the router busy out?
Have you properly patch all your XP Home with microsoft patches?  It sure sound like a MSBlast warm trail!!

Tbird008

 

by: tbird008Posted on 2003-10-16 at 17:27:52ID: 9566616

Did you use your router to host DHCP?  The new computer should just set it to automaticlly detect IP/Gateway/DNS settings.

Tbird008

 

by: JakeBushnellPosted on 2003-10-16 at 17:30:11ID: 9566624

<If you are using a router, you should not need ICS at all...
Does this ICS "client" have two network cards in it, or does it connect directly to the Satellite link?
Perhaps I am not using wy words right.. The sattalite modem hooks up to my "host/client machine" using USB port. All five computers hook up to a Hub/Router.
I hope this clears it up! As you can see I am not really computer sabe when it comes to terms. By the way, in my situation what should I call the machine that controlls the network? It is a server, right?

 

by: tbird008Posted on 2003-10-16 at 17:31:27ID: 9566629

You got a ping to the gateway.  Did you try to restart or release router's external IP?  Or even check on the router's connection status to the internet.

Tibird008

 

by: tbird008Posted on 2003-10-16 at 17:35:10ID: 9566644

Got you it is not a broadband router LOL
You do need the ICS!!  Can you ping the outside gateway from the ICS station? or the DNS server?  But first let us know if you have done security patches?

Tbird008

 

by: JakeBushnellPosted on 2003-10-16 at 17:50:35ID: 9566706

Ok , security patches are installed. I am checking th ping now. Of course very time I plug it in it take about 5 min befor I can get on agian so hang on will I verify.....

 

by: JakeBushnellPosted on 2003-10-16 at 17:52:10ID: 9566709

Ok , security patches are installed. I am checking th ping now. Of course very time I plug it in it in it take about 5 min before I can get on agian so hang on will I verify the outside ping..... Oh how would I ping the DNS server? is that just my ip for the sattalite hook up?

 

by: lrmoorePosted on 2003-10-16 at 17:55:06ID: 9566721

198.6.1.2 is a dns server - try pinging it..

 

by: JakeBushnellPosted on 2003-10-16 at 17:58:51ID: 9566738

Opps sorry about that doubble post I hit the return key to quick..

Ok I pinged the Sattalite IP and it returned just fine.

Now how about an exteranal one.. what would I use here? could I just use any web site?
Sorry about my ignorence!

 

by: tbird008Posted on 2003-10-16 at 18:00:32ID: 9566743

Jake,

Got to run, but I'll check back later today....Hopefully Irmoore is still around to help you!!
An adivse after you have solve this problem..you should get a broadband router to free up that workstation and will improve you connection speed, since you have more than 4 PC's already.  The router runs pretty cheap now a day with firewall on it.  Good luck, check back with you later!!

Tbird008

 

by: JakeBushnellPosted on 2003-10-16 at 18:01:48ID: 9566746

Ok, I got a ping on a web site that I made. IT seemed to work just fine.

 

by: JakeBushnellPosted on 2003-10-16 at 18:16:48ID: 9566783

Thanks Tbird!

Ok every one who is left.. I pinged the DNS and it came back fine.
I pinged an outside address and it was fine....but after it crashed (which usally take about five min) I could only get a succsessful ping form the DNS and nothing from the external ping.

Hope this helps.

 

by: lrmoorePosted on 2003-10-16 at 18:25:26ID: 9566825

>but after it crashed (which usally take about five min) I could only get a succsessful ping form the DNS and nothing from the external ping.

OK, I'm confused again (not hard, really)

If you can still ping 198.6.1.2 (this is a REAL, external DNS server) even after the "crash", then we have narrowed down the issues.

Did you read the links about the MTU size? This really will have a dramatic impact on how your system works, especially over the satellite.
Pings are by default only 32 bytes, much smaller than the 1500 byte default MTU on the systems...
If the tiny pings still work, but browsing does not, then I firmly believe this to be the culprit..

 

by: JakeBushnellPosted on 2003-10-16 at 18:26:53ID: 9566832

Got to run and get supper. Will check back in about a half hour. Thanks

 

by: JakeBushnellPosted on 2003-10-16 at 19:56:47ID: 9567123

Hey I'm back now. Irmoore, I did check out those links but they didn't seem to be my problem.
But hey - I decided to chek it out any way. It seem to be just fine using the test in that link you gave me. I pinged it with  >ping -f -l MTU_1490 192.168.0.1
That went through just fine so I tried >ping -f -l MTU_9999 192.168.0.1
That went just fine so I tried going lower >ping -f -l MTU_0500 192.168.0.1
Well they all went fine.. Mabye I am doing somthing wrong?
Any way I tried lowering it down a littel any way and then instead of waiting 10 min to crash it did it in about 2 min. Hmm
Strange to me. I hope it makes sense to you! :)

 

by: lrmoorePosted on 2003-10-16 at 20:11:48ID: 9567173

Pinging a local IP with various MTU sizes doesn't do anything because it's local.
You want to ping something remote, like that nameserver 198.6.1.2, with various packet sizes.. we're trying to test the WAN links, not the local LAN...

 

by: davetehPosted on 2003-10-16 at 21:28:35ID: 9567444

Try to do a virus scan on the problematic client with the latest virus definitions.

Try pointing your DNS entries to your ISP DNS, not the 192.168.0.1.

 

by: JakeBushnellPosted on 2003-10-16 at 21:56:38ID: 9567522

Thanks guys, I will try that tomorrow right after I get back from flying lessons.
Thanks for bearing with my ignorence!
Jake

 

by: JakeBushnellPosted on 2003-10-17 at 12:33:02ID: 9573849

Hi all, I'm back now.
I can ping 198.6.1.2 just fine by itself but I can't use >ping -f -l MTU_packetsize 198.6.1.2
I am typing it corretly, right?  
Here is what I am getting:
===============
C:\Documents and Settings\Jim Unruh>ping -f -l MTU_1490 198.6.1.2

Pinging 198.6.1.2 with 0 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.6.1.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jim Unruh>ping -f -l MTL_0500 198.6.1.2

Pinging 198.6.1.2 with 0 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.6.1.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jim Unruh>ping -f -l MTU_0001 198.6.1.2

Pinging 198.6.1.2 with 0 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.6.1.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Documents and Settings\Jim Unruh>ping 198.6.1.2

Pinging 198.6.1.2 with 32 bytes of data:

Reply from 198.6.1.2: bytes=32 time=901ms TTL=241
Reply from 198.6.1.2: bytes=32 time=1331ms TTL=241
Reply from 198.6.1.2: bytes=32 time=1433ms TTL=241
Reply from 198.6.1.2: bytes=32 time=1438ms TTL=241

Ping statistics for 198.6.1.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 901ms, Maximum = 1438ms, Average = 1275ms

I hope this helps. Thanks- Jake

 

by: lrmoorePosted on 2003-10-17 at 15:30:47ID: 9574666

Here's the syntax:

C:\>ping -f 198.6.1.2 -l 1500

Pinging 198.6.1.2 with 1500 bytes of data:

Packet needs to be fragmented but DF set.
Packet needs to be fragmented but DF set.

decreast the byte size until you get success

C:\>ping -f 198.6.1.2 -l 576

 

by: JakeBushnellPosted on 2003-10-17 at 16:31:05ID: 9574846

OK, Thanks Irmoore,  I was able to ping down to 1200.  Any smallre than that gave me a "Request timed out error"
I will try to change that and see if I can get any where.

 

by: JakeBushnellPosted on 2003-10-17 at 18:54:58ID: 9575191

I GOT IT! I GOT IT! I GOT IT!!!!

Thank you all very much!
 After updating my virus scan I foun the NACHI.A worm and removed it. Now every thing works great!

I am not sure how to divide this as two of you told me to update my virus scan.
Imoore also stuck in there the longest with me and was extreamly helpfull.

I will give Irmoore half and Tbird00 and Daveteh each a quarter. I hope this is ok with you all! Thanks again for all your help!

One satisfied first time user of experts-exchange.com!
Jacob Bushnell
jake@nathhan.org

 

by: tbird008Posted on 2003-10-17 at 21:47:46ID: 9575501

Dear Jacob,

The points are as good as it can be.  I am glad you finally solve the problem.  I've been so busy with my baby girl yesterday and as of today was a hell day at work.  First the remote office went down than one of the orcale database went down in the main office too.  I have had it recovered by tomorrow 6:00am, else the broadcasting will be interrupted.  As you can see I am here to answer you..I've already safe myself, I did peek in to the question and see if you get any updated tactic.  Any how I've learn some techinics and advice everytime time going through questions and answers here in EE.  It may not help your situation but alot of times they are good info to aquire.  Good luck with your network and you might be helping us in the future!!

P.S. Stay on top of Updates and do read alittle about each updates coz you don't want to over patch your system : ).  Virus is very important now a day be on top of it.

Best Regards,
Richard

20120131-EE-VQP-002

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