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06/17/2004 at 03:08PM PDT, ID: 21029661
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7.2

Cannot get Linksys RV082 router to connect to internet

Asked by ysageev in Miscellaneous Networking, Dynamic Host Configuration Protocol (DHCP), File Transfer Protocol (FTP)

Tags: rv082, linksys, cannot

Greetings.  I used have a simple Linksys BESR41 etherfast router that did a fine job keeping us connected to the internet.  

Two weeks ago I upgraded to the RV082 VPN Firewall router.  After I logged in and changed all settings to the correct ones it still couldn't connect.  We have a Westell DSL modem using static IP.  I did everything.  

* I turned off DHCP
* turned off firewall
* have no VPN's configured
* upgraded the firmware to the latest 1.1.1
* rebooted the router, modem and my computer
* no port forwarding or UPnP is configured
* MTU size is 1492

Finally I called Linksys tech support and after escalating the problem to second level (1.5 hours on the phone) they were unable to determine the problem.  They thought it was a bad router, so I RMA'd it to Newegg and they sent me a new one.  Now this router has exaclty the same problem.

I doubt both routers would be flawed in exactly the same way.  Our internet works fine when I switch back to the BESR41 router.
[+][-]06/17/04 03:19 PM, ID: 11339644

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About this solution

Zones: Miscellaneous Networking, Dynamic Host Configuration Protocol (DHCP), File Transfer Protocol (FTP)
Tags: rv082, linksys, cannot
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Solution Provided By: sirbounty
Participating Experts: 3
Solution Grade: B
 
 
[+][-]06/17/04 04:00 PM, ID: 11339816

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