Question

Outlook Web Access

Asked by: hitechauto

Hi

If i am at home and want to see my mail via outlook web access i have the following problem

when i enter my username and password it lets me in and loads half the page with half my mail which i can see but then asks me for the username and password again.  I then click ok and it loads more of the page and then asks me again.

Sometime it wont let me in at all, what is the problem here and what can i do.

I see that i have open questions yet all of them have been answered and are working.  Do i have to close them or what is going on?

Thanks

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Asked On
2004-12-07 at 04:49:44ID21233157
Tags

access

,

outlook

,

web

Topic

Miscellaneous Networking

Participating Experts
4
Points
125
Comments
9

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Answers

 

by: stevenlewisPosted on 2004-12-07 at 04:51:19ID: 12763130

>>I see that i have open questions yet all of them have been answered and are working.  Do i have to close them or what is going on?
Yes, go back to them, and click on the accept button next to the comment that helped you and give it a grade

 

by: stevenlewisPosted on 2004-12-07 at 04:53:23ID: 12763143

as for your outlook problem what kind of connection do you have dial up or high speed?

 

by: lynntonPosted on 2004-12-07 at 05:11:11ID: 12763254

hitechauto,

Two things.
1. IE has a unknown application installed to it.
 -unintall popup blocker or any other application installedo n your IE browser. (google or yahoo search bar)
-after uninstalling, reset your IE browser to default settings>tools>internet option>advance>restore default
2. Change ISP, your ISP can be causing this.

Thanks,
Lynnton

 

by: lynntonPosted on 2004-12-07 at 05:13:03ID: 12763265

hitechauto,

-delete cookies and olde cache files>tools>internet option
-if still doesn't work, scan with adware.

Thanks,
Lynnton

 

by: stevenlewisPosted on 2004-12-07 at 05:23:45ID: 12763338

Are you the admin of the exchange server?

 

by: stevenlewisPosted on 2004-12-07 at 05:27:29ID: 12763371

also
Choose the Security level. Public or shared computer will cause the connection to time out after a period of time requiring you to log in once more to view your mail. Private computer will allow you to access Outlook for the web without visiting the login screen during future sessions and will cause your connection not to time out when left open.6. Once you have chosen the log on preferences click the log on button to enter the mail client.If you have any questions please contact the Help Desk at 3343.

 

by: egiblockPosted on 2004-12-07 at 06:32:15ID: 12764040

definately authentication / security settings inside IIS for the Exchange web....  check those out

 

by: tonyteriPosted on 2004-12-07 at 07:50:18ID: 12764976

1) Remove popup blocker
2) Clear ie cache
3) As an alternative try to access via different web browser.  (firefix, or opera)--found at www.mozilla.com, or www.opera.com

TT

 

by: egiblockPosted on 2004-12-07 at 08:50:28ID: 12765715

in IIS.  make sure that the subdirectories have the same permissions set as the root exchange web directory..  we ran into this problem that everytime a section of the web access would load, it would ask  you for a login and pass, and if you didn't type it in all the time you would be able to only view half the page.

what you could do is open up the web access permissions completely and make sure you can view all of it like that, and then start locking it down and see where it starts messing up.

20120131-EE-VQP-002

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