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02.07.2006 at 10:35AM PST, ID: 21727284
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Can't logon to servers after VPN change.

Asked by maharlika in Miscellaneous Networking, Networking Hardware Firewalls, Domain Name Service (DNS)

Tags: logon, vpn, use, servers

We have two locations connected by sonicwall vpn, the main and the remote.  They are supposed to have fixed public IP addresses, but apparently the ISP changed the remote address yesterday because the vpn connection failed. I fixed that problem, the vpn is restored, users can get to email, internet, can ping across the vpn, etc. The problem is with accessing resources on the windows 2000 servers, which are on the main connection, from the remote connection. Before today, this worked fine.  Now they cannot connect to these resources if they log on to the domain.  From windows 2000 pc, the error message is: “\\{server} is not accessible.  There are currently no logon servers available to service the logon request.” From a WinXP client, the error message is “\\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.  Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed.  Disconnect all previous connections to the server or shared resource and try again.”

It’s not a permissions issue, it does this even with the domain admin account.  I’ve tried deleting the computer from AD and rejoining the domain, but no luck.
However, if I logon to the local PC instead of the domain, then type start run \\{server}, it asks for user name and password, then allows them to access the server.

So why can they not access it when they logon to the domain?
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[+][-]02.07.2006 at 11:31AM PST, ID: 15895618

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[+][-]02.07.2006 at 12:16PM PST, ID: 15896074

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[+][-]02.07.2006 at 12:38PM PST, ID: 15896298

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[+][-]02.07.2006 at 01:32PM PST, ID: 15896928

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[+][-]02.07.2006 at 01:47PM PST, ID: 15897095

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[+][-]02.08.2006 at 01:36AM PST, ID: 15900773

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About this solution

Zones: Miscellaneous Networking, Networking Hardware Firewalls, Domain Name Service (DNS)
Tags: logon, vpn, use, servers
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Solution Provided By: chris_shaw
Participating Experts: 2
Solution Grade: A
 
 
[+][-]02.08.2006 at 01:43AM PST, ID: 15900807

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[+][-]02.08.2006 at 10:27AM PST, ID: 15905071

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[+][-]02.08.2006 at 12:08PM PST, ID: 15906095

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[+][-]02.08.2006 at 03:06PM PST, ID: 15907958

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[+][-]02.10.2006 at 11:50AM PST, ID: 15925939

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[+][-]02.10.2006 at 11:55AM PST, ID: 15925996

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[+][-]02.24.2006 at 06:45AM PST, ID: 16038641

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[+][-]02.24.2006 at 06:48AM PST, ID: 16038675

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