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02.09.2006 at 08:10AM PST, ID: 21730286
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Remote Assistance

Asked by mbcasey in Miscellaneous Networking, Remote Desktop/Terminal Services

Tags: assistance, remote

Hi,

Just looking for some advise on a great remote assistance software application.  We used SMS but it's expensive.  Ghost sucks.  We're a small school district (about 900 pcs).  I'm basically looking for a program with the following features:

1.  allows end user to ask for remote assistsance.
2.  allows access to both the end user desktop and the remote user assistance's desktop.
3.  works well with Windows XP SP2.

I've looked at GoToMyPc but it's expensive for a lot of users.  I'm looking at GoToMeeting but I'm not sure if its what I need.

Any suggestions?

Thanks.Start Free Trial
[+][-]02.09.2006 at 08:15AM PST, ID: 15913918

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[+][-]02.09.2006 at 08:25AM PST, ID: 15914042

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[+][-]02.09.2006 at 08:29AM PST, ID: 15914094

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[+][-]02.09.2006 at 08:31AM PST, ID: 15914119

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[+][-]02.09.2006 at 08:35AM PST, ID: 15914160

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[+][-]02.09.2006 at 09:04AM PST, ID: 15914462

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About this solution

Zones: Miscellaneous Networking, Remote Desktop/Terminal Services
Tags: assistance, remote
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Solution Provided By: Magus_opus
Participating Experts: 7
Solution Grade: A
 
 
[+][-]02.09.2006 at 09:08AM PST, ID: 15914491

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[+][-]02.09.2006 at 09:41AM PST, ID: 15914805

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[+][-]02.10.2006 at 06:37AM PST, ID: 15922839

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