[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.6

UDP connection disconnects after 5 minutes

Asked by Seedubya in Miscellaneous Networking, Internet Protocols, Networking Hardware Firewalls

Tags: fortigate, udp

HI

I have a client who receives remote video from approx 1300 security cameras via DSL.  The video comes in via UDP (ports 15000-15200).  He has a Fortigate firewall and a Cisco 800 series router at the head of the network.  The video connection stops working after 5 minutes of inactivity (i.e. no use of the relevant software) but can reconnect immediately.  This happens on all connections whether instigated locally or remotely.  If he connects from a standalone DSL line with modem only no timeout occurs.  He also has some transmitters that don't use UDP ports and no timeout occurs with these.

I need to discover what is causing the timeout and either increase the interval or preferably disable it completely.

TIA

CW
[+][-]10/31/06 11:09 AM, ID: 17844504Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Miscellaneous Networking, Internet Protocols, Networking Hardware Firewalls
Tags: fortigate, udp
Sign Up Now!
Solution Provided By: gigco
Participating Experts: 3
Solution Grade: A
 
[+][-]10/31/06 08:53 AM, ID: 17843452Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/31/06 09:42 AM, ID: 17843833Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/31/06 10:08 AM, ID: 17844062Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/31/06 08:33 PM, ID: 17847646Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-92