Question

Slow file copy performance over Private T1 WAN. ??

Asked by: strathit

Hello, need some help solving this one...

We have 3 sites all connected via a T1 Private MPLS network.  Pings are 20ms to the sites, but when copying files from site to site it is slow.  Example 20MB file takes 3-4 mins.
I verified that there are no duplex mismatches.
Suggestions on where to start ?
Thanks,

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Asked On
2007-02-09 at 12:06:07ID22156970
Tags

slow

,

file

,

copy

,

wan

,

over

Topic

Miscellaneous Networking

Participating Experts
5
Points
500
Comments
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Answers

 

by: infimatePosted on 2007-02-09 at 12:33:30ID: 18504322

The first step in troubleshooting slow file copies is to copy the file from the command line.

This will narrow the problem considerably.

This simple test will limit the number of components and protocols used and will also reduce network traffic so Network captures are easier to read.

File copies via the command line use the SMB protocol and the redirector component while File copies through the GUI use the redirector and the shell components.

Because the shell component is used during this action in the GUI, MSRPC traffic is generated.

Also Shell Extensions installed may have an affect with a test from the GUI.

If the file copy is slow from the command line we need to look at the following:

1. Network card driver and settings
2. Adapter/Protocol Binding Order and Providers/Provider Order
3. IP MTU size
4. TCP Layer Behavior
5. TCP retransmits
6. TCP acknowledgements
7. TCP window size
8. SMB Layer Behavior
9. SMB Read/Write size

1. Network Card Drivers and Network Card Settings
Update the NIC to the latest driver from the manufacturer. This seems simple, but this has fixed a large number of slow file copy cases. (Broadcom NICs are a frequent issue.)
Disable TCP and IP checksum offloading. This will cause this processing to be handled by our TCPIP stack instead of the Network card.
Set the Network Card and Switch from Autodetect to a hard coded link speed such as 100mb/half duplex.

2. Adapter/Protocol Binding Order and Provider Order
Verify that the NIC, protocol and provider used most often appears at the top of the list

3.IP MTU size may cause slow file copies:
Ethernet has an MTU size of 1500. RAS and VPN connections have smaller MTUs. Any hop in the path could cause the client or server to send smaller packets based on the lowest MTU in the path.
Test with the ping command with the -f and -l switches to determine the lowest MTU that works consistently from client to server. Start testing with:

ping Server IP –f –l 1472

This is based on Ethernet’s MTU of 1500 with 20 bytes subtracted for the IP header and 8 bytes for the ICMP header.
Move down from 1472 until you find the highest amount of data that will work consistently.

4. SMB Read and Write Size for a windows 2003 or XP computers

RegValue: SizReqBuf

RegKey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters

Value Type: REG_DWORD

Valid Range: 512 to 65536

Try this and let me know us know if any further queries.





 

by: prashsaxPosted on 2007-02-09 at 19:54:44ID: 18505998

I guess you already have an huge plan, but just wanted you to check for CRC errors on T1 link.

Ping will still give you good response time even if CRC errors are huge.

Have you used ping with a bigger packet. I suggest you to use  FTP  for file transfer speed test. FTP is build for file transfers, and you can quickly setup an FTP server using IIS.

But, yes don't forget to look for CRC errors on End points.

 

by: The--CaptainPosted on 2007-02-10 at 03:07:32ID: 18506773

>Example 20MB file takes 3-4 mins

Even given completely optimal conditions (ie no other usage of the line), and saturating the line completely (which is hard to do), a 20MB file transferred at 150KB/s (typical T1 speed)  will take at least slightly over 2 minutes to transfer.  What makes you think your rates are particularly slow?  If there's at least a bit of extra traffic over the circuits while you are transferring your data, then I think your rates are typical...

Cheers,
-Jon

 

by: giltjrPosted on 2007-02-10 at 18:34:20ID: 18509111

I agree 100% with The--Captain.  To add one thing to that is when you say "file copy" I am assuming you are using NETBIOS/SMB file sharing.  NETBIOS/SMB has consideriable overhead.

For a test, setup a FTP server on one side.  FTP a 20 MB file and see how long it take and see what the through-put rate ftp gets.  Now generally I see 20-30% overhead added by NETBIOS/SMB compared to FTP.  So take the time it took to transfer using FTP and add 20-30% and that is how long NETBIOS/SMB should take.  Assuming that there is the same amount of other traffic to compete with.

How long did you expect it to take?

 

by: AAMNetopPosted on 2007-02-15 at 23:32:16ID: 18546691

Here is a good site explaining in detail a lot of the SMB tuning parameters:
http://www.thincomputing.net/content.php?article.12

Cheers.

 

by: strathitPosted on 2007-03-08 at 06:41:41ID: 18679011

I had my bites and bytes mixed up and can see now that this performance is in the norm for the link.

Good info from everyone.

Thanks!

20120131-EE-VQP-002

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