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Can connect to Internet but can't open any site ?
I'm using Windows 2003 Server. Now I'm really confused that why I can connect to Internet but I can't open any website. I tried to repair the internet connection but all ok. I used the command "ping" to the Google site and the result was : Ping request could not find host google.com. Please check the name and try again. Please anyone tell me what the problem is and how to fix this ? Thanks.
ASKER
Here is the result :
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>pin g 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Documents and Settings\Administrator>nsl ookup a google.com
*** Can't find server address for 'google.com':
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 208.67.222.222: Timed out
Server: UnKnown
Address: 208.67.222.222
DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out
C:\Documents and Settings\Administrator>pat hping google.com
Unable to resolve target system name google.com.
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>pin
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Documents and Settings\Administrator>nsl
*** Can't find server address for 'google.com':
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 208.67.222.222: Timed out
Server: UnKnown
Address: 208.67.222.222
DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out
C:\Documents and Settings\Administrator>pat
Unable to resolve target system name google.com.
Okay, can you pathping to 64.233.167.99?
ASKER
Ok here it's :
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>pat hping 64.233.167.99
Tracing route to 64.233.167.99 over a maximum of 30 hops
0 SERVER [64.22.98.168]
1 VZWIN36 [192.168.43.99]
2 64.22.98.1
3 * * *
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 VPS125 [64.22.98.168]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% VZWIN36 [192.168.43.99]
0/ 100 = 0% |
2 0ms 0/ 100 = 0% 0/ 100 = 0% 64.22.98.1
100/ 100 =100% |
3 --- 100/ 100 =100% 0/ 100 = 0% SERVER [0.0.0.0]
Trace complete.
C:\Documents and Settings\Administrator>
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>pat
Tracing route to 64.233.167.99 over a maximum of 30 hops
0 SERVER [64.22.98.168]
1 VZWIN36 [192.168.43.99]
2 64.22.98.1
3 * * *
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 VPS125 [64.22.98.168]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% VZWIN36 [192.168.43.99]
0/ 100 = 0% |
2 0ms 0/ 100 = 0% 0/ 100 = 0% 64.22.98.1
100/ 100 =100% |
3 --- 100/ 100 =100% 0/ 100 = 0% SERVER [0.0.0.0]
Trace complete.
C:\Documents and Settings\Administrator>
The hostnames are definately not resolving, though it looks like the traffic is going off net okay.
Can you post the results of an ipconfig /all ?
How is the server configured? I.e. is this functioning as a DNS server or Domain Controller itself? Check that the DNS services are running by looking in the services manager, and also check the event log for any messages pertaining to the DNS services.
Can you post the results of an ipconfig /all ?
How is the server configured? I.e. is this functioning as a DNS server or Domain Controller itself? Check that the DNS services are running by looking in the services manager, and also check the event log for any messages pertaining to the DNS services.
ASKER
I have checked that the DNS service is running and here is the ipconfig :
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>ipc onfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : SERVER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter vznet0:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com
Physical Address. . . . . . . . . : 00-FF-D2-FE-AE-CB
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 64.20.90.170
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.43.99
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>ipc
Windows IP Configuration
Host Name . . . . . . . . . . . . : SERVER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter vznet0:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com
Physical Address. . . . . . . . . : 00-FF-D2-FE-AE-CB
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 64.20.90.170
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.43.99
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
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ASKER
Ok I will do that. Thank you very much for your help.
No dramas - hope everything works good for you..
ping127.0.0.1
ensure local connectivity is good..
then
nslookup -A google.com
This will ensure the DNS is correct...
then
pathping google.com
to see where the point of failure is.
Please post any results here...
Dave