Question

New building telephone system setup advice

Asked by: innercproductions

We have a new building under construction, and I'm doing research on phone systems and running lines.

Aside from contracting this out, I have been asked to learn as much as I can about it...
So even if we contract out, someone will know "something" at least.

So pretend that you have to get me educated on everything from how I should run the phone lines in the building to getting a system implemented.
I know that I cannot become educated enough to set it up myself in such a short time... but try to prove me wrong.

I'm assuming that running the phone lines on Cat6 cable would be ideal?
We are running data lines all over the building anyway.

What do you all suggest for a system to use in the building.
We need to be able to intercom over offices and departments.
I'm guessing about 15.

What other information do I need to provide?

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Asked On
2008-02-29 at 15:38:24ID23205413
Tags

phone system

Topic

Miscellaneous Networking

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: LabsyPosted on 2008-02-29 at 16:06:52ID: 21018816

CAT6 cabling is too much for telephone. CAT5 or CAT5e is more than enough.
Why?
Because phnes only use low frequency signaling (which has long range, few kilometres) and low bandwidth in any form (analog, ISDN, IP-phone).

On the other hand, wirings for phone lines are usually done side by side together with LAN wirings, so to make it easy for installation, CAT5e is mostly used as a fine compromise. Each wallet can then be used for LAN or telephone.

On the side of central rack inside the building, all wires came up together, connected to PATCH panel. This is the panel with line of female UTP wallets, where usually one horizontal line (patch panel of usually 48 connectors) is marked with "T1", another with T2 etc for Telephone wallets, and another panel as "A", B etc for computer wallets.

In this rack, TelCo guys usually install ISDN or other converters, and connect it to their line. OR there is some internal PXB or other base unit, which has it's own converters, which are all connected to "T" line of patch panel with UTP cables.

Just in the same rack, IT guys usually install their SWITCHES, which are connected to local Servers, or some ROUTER, to provide internet or LAN connectivity. Switch is connected to patch panel aslo with a bunch of UTP cables.

When planning the site installation, you must take in concern the maximum LENGTH of the longest single CAT5e cable from the patch panel to the wallet in the farest office - it should not exceed 100m for quality LAN (gigabit). If you assume that lines might be longer, you should distribute wirings into two or more distribution points, connected with optical cables to each other.
For telephone lines length is not the factor, because telefon lines may extend to few kilometers far, which is usually not a problem in any site.

Before you even start writing some offer, talk with your custome and clear some important factors:
- what is their predicted growth? Will they need more telephone lines in the future? How many?
- Do they need and expect many internal calls? So many central PBX sollutions might be used.
- Are they open to IP-telephone? If so, all wirings and connections should be planned with some IT expert.
- What phones will be used? Do they intend to save money and use their old phones, or are they into getting all new?
- Wireless phones mostly, or wired ones?
- What is their phone traffic expected to be? Mostly in the area, mostly abroad, or mostly to GSM/Cellular? Try to get some estimates.

Then, another factor is GSM/Cellular:
To lower expenses, IP telephony or GSM-modules may be used. Most of PBX base sollutions include free ports to add GSM cards with 2, 4 or more SIM-cards. Outgoing calls are then routed via the less expensive route, which is programable on PBX.

Thats in short what I remember from participating in some simillar projects. Hope it helps.

 

by: innercproductionsPosted on 2008-02-29 at 17:12:11ID: 21019190

Ok. I'm going to have to read up on some of what you said. In order to educate myself a little.
Unless someone wants to reword any of that for me....

K. Here's what we are learning towards in the building.
No server.
Cable->Router->Switch->Network Patch Panel->Rooms
Also with a wireless access point in the middle of the building.

You can read more about what we're figuring out at this thread:
http://www.experts-exchange.com/Hardware/Networking_Hardware/Wireless/Q_23202877.html

We're probably running Cat6 into all the rooms in the building...  mainly for file sharing.
And also have a wireless access point in the middle for internet for laptops.

But.... for voice. We don't need phones in all the rooms.
Is there a way to have lines/intercom in certain rooms... and then a line for each wing (for the public).

I'm studying up on telephony stuff... don't quite understand the concepts.
NEVER dealt with phone stuff before.


Also, I saw this.... and wondered if anyone had some opinions.
http://www.talkswitch.com/

 

by: Roachy1979Posted on 2008-03-04 at 06:57:30ID: 21041502

From a PBX (phone system) perspective, different vendor solutions offer different features.  There are a variety out there - the big names Cisco, Avaya, Nortel can be quite expensive, then at the other end of the scale, there are open source solutions such as Asterisk (trixbox) etc which offer a lot of the features of the commercial products.

It might be worth reading up on these and the feauture that they offer, then understanding what your budget is and using that to help in the decision making process.

Most of these systems will run on Cat5e/Cat6 cabling.  As Labsy extensively explains, all wiring to wall outlets should terminate to a central patch panel - this is referred to as structured cabling.  You can then have a degree of flexibility as to where your PC's/Phones go after the initial installation - you would just need to change the end device at either end by "re-patching".

For a phone system you will generally need a couple of things

1) a method of connecting the phone system to the outside world - be it SIP trunks (VoIP) ISDN or POTS - this will connect you to your telco, and ultimately allow you to make outside calls

2) A method of connecting your handsets to your phone system - usually Cat5/Cat5e/Cat6 (even though in most cases digital handsets only use a single pair.

Hope this helps

 

by: glebnPosted on 2008-03-05 at 21:00:57ID: 21057497

With all due respect to Labsy, installing anything less that Cat6 is penny wise pound foolish. You are only going to save pennies using Cat5 instead of Cat6 and Cat6 everywhere leaves your options wide open.

On a related note, I STRONGLY suggest you don't designate ports as data or voice. Instead, an RJ45 port is an RJ45 port all connecting back to a Cat6 RJ45 patch panel. If you go with a standard PBX (i.e. non-IP) which terminates extensions to a 66 or 110 block, you then extend this block to an inexpensive Cat3/5 RJ45 voice patch panel under your Cat6 patch panels. Why? Now you can provide voice or data to any RJ45 port with nothing more than moving a patch cable. On the patch panel side, RJ45 ports that provide data are patched into a switch, RJ45 used for voice are patched into the Cat5 voice patch panel. While this approach costs a little more (and I mean only a little), it will turn those inevitable requests to make that closet into an office and add that extra fax machine a trivial issue rather than a pain in the rear.

 

by: glebnPosted on 2008-03-11 at 10:29:23ID: 21097950

innercproductions, any feedback?

 

by: innercproductionsPosted on 2008-03-11 at 11:04:17ID: 21098315

well. i'm having to go a little further with research to catch up.
I'm sure the answers are all in this thread... and i don't know what to ask.

i'll get back soon to distribute points i guess.

20120131-EE-VQP-002

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