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4.6

Haunted User Account

Asked by globalonline2 in Miscellaneous Networking, Windows XP Operating System, Windows 2003 Server

Tags: Exchange 2003, VPN, User Accounts

We have a client with HQ and a satellite office connected by VPN with Sonicwall NSA 240s.  User Mary can logon just fine at HQ, open email, open shares.  When she logs in at the satellite office it takes 5+ minutes to complete login and email will not complete it's setup.  It errors out "Cannot connect to Exchange server for the first time, etc."  If I log in the exact same PC as "Joe Test" everything works fine, logs in fast, email sets up fine.  If I log into another PC in the satellite office as Mary, same difficulties, 5+ minutes to login, Sysvol scripts don't run, email fails.  If I take her satellite PC, drive to HQ and jack into HQ network, her account works just fine.  Again, all users in satellite office work fine except for her login.  Here is why I use the word haunted:  As part of my troubleshooting I deleted all meta data of her previous account (a different login name even - MaryC) using ntdsutil, created the new Mary account, and the problem follows her.  I worked with Tech Support with Sonicwall they said it wasn't their system, besides all other users in the same office have no issues at all, just Mary.  Any ideas?
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About this solution

Zones: Miscellaneous Networking, Windows XP Operating System, Windows 2003 Server
Tags: Exchange 2003, VPN, User Accounts
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Solution Provided By: globalonline2
Participating Experts: 2
Solution Grade: A
 
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