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HP Install program not finding network printer, can ping & access via web though, possibly DNS?

Asked by FASTECHS in Miscellaneous Networking, Domain Name Service (DNS), Printers by HP

I have a bizarre problem that may be dns related.

* I have one Xoom ADSL 6 wireless router/modem, connected to that 2 access points.
* The printer is hard wired into the network
* I have 4 comptuers 2 macs, 2 pcs, when I run the HP utility on each computer, none of the pcs find the printer on the network
* I have confirmed that all computers are using a DNS server that is the DSL router
* I can ping the IP address of the printer with no packet loss
* I can run angry ip scanner and find the printer
* I can connect via web browser directly to the printers web address, and manage settings etc
* I have confirmed the printer is getting an IP. I have tried via wireless and hard wire and same results
* I have tried both using the driver software, and the HP install network printer wizard, neither app will see the printer
* In order to get working I had to "RIG IT UP" by connecting the printer to each laptop via USB, and then manually add a HP TCPIP port pointing to the now static IP I set for the printer
* I have tried the printer both DHCP and static same results
* YET even though I can ping, and web access the printer by IP none of the install programs will find the printer on the network

I don't know if this is something with the printer, DNS or what
[+][-]10/21/09 07:32 AM, ID: 25624353Expert Comment

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[+][-]10/21/09 07:49 AM, ID: 25624521Expert Comment

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[+][-]10/23/09 04:36 AM, ID: 25643345Expert Comment

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[+][-]11/10/09 07:55 AM, ID: 25786587Author Comment

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