the email is coming from a lotus notes server into my exchange server
Exchange System Manager's message tracking isn't helping.
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trace route an email sent
sending emails not being received by recepient, no bounce back received which means it is getting dropped someplace. need to trace where the emails are ending up.
- suspected antispam, but turned off antispam(on destination server(turned off RBL, Brightmail and Exchange's built in smart filter)) and email still does not get received
note: recepient receives emails from others and sender has no trouble with sending to others
Lotus Notes sending server and receiving is an Exchange Server 2003
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Answers
I only do exchange, so we will have to wait for a lotus guy to show up.
Although, it appears that Lotus has message tracking as well - but the best I have about this is a random link -> http://www.codestore.net/h
This looks as though it needs to be run from the lotus client that send the mail - but it may be totally irrelevant (just thought I would throw it out there while we wait)
-red
You can check the SMTP logs on your server and see if it actually touches your machine;
http://www.msexchange.org/
-red
Noets does have a trace option that the sender can enable, but i am not sure how well it works, once it leaves the Notes Domain.
It should at least trace up to the last Notes server before conversion to SMTP.
Under delivery options, delivery report - choose trace .
Beyond that someone would need to lokk at the outgoing SMTP logs etc.
I hope this helps !
The Notes system can have their SMTP gateway log the emails sent. I'd ask the Notes folks to send a couple of test emails your way and forward on the error messages.
If they can't do that, then ask them to telnet to your exchange server smtp port to see if they can connect.
That should tell you if the email is ever leaving the system and what the error messages are.
Try to use SMTPDebug parameter in Notes.ini file it will help u out.
Here is the Link:
http://www-1.ibm.com/suppo
Regards
My mistake, checked the Exchange server and server is broadcasting TLS(SSL), which was causing problem with this particular sender. Funny thing is when we look at the logs everyone else sending to us who chooses to use TLS are not having any trouble. My only solution is to unistall certificate for my SMTP.
Thanks everyone for your help!
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by: abraham808Posted on 2007-04-16 at 14:20:51ID: 18920799
Try using Message Tracking from ESM.