Question

Recovery using Retrospect 7.6 and RDB files

Asked by: jamiemi1

I had a fatal crash of my Vista Business computer.  Luckily, everything was backed up recently using Retrospect 7.6.  Theoretically!!!  I have the backup sets - files with the *.rdb extension.  These are on a Toshiba USB drive.  I have not been able to use them to recover, however.  Since the catalog is gone - I had to reformat - I have to recover directly from the files.  Go to Restore, it gives me several options to recreate the catalog from Tape, Disk, Optical Disk, Removable, and File Backup Set.  Each one of these choices, when looking for the media ends up searching ONLY for files of *.rbf or *.rbc.  I have tried about 50/11 different solutions and none of them allow me to use the *.rdb files created by Retrospect.  Their documentation is not helpful (as far as I have been able to find.)  Does someone have a simple set of steps to be able to reload this computer?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-09-07 at 13:08:03ID24713313
Tags

Retrospect

Topics

Disaster Recovery

,

Retrospect Backup Utility

Participating Experts
2
Points
500
Comments
10

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Retrospect compression?
    Config - G4 Quicksilver, OS 9.2, Appleshare IP 6.1, Dantz Retrospect 4.2, Archive Python 04106-xxx ver 735B (Tape drive), Adaptec 2906 (SCSI card) Problem - A client is backing up approximately 4-4.5GB of data per storage set using the above. With hardware compression using ...
  2. Does Retrospect Disaster Recovery Work?
    Does anyone have a real-world experience with Retrospect Disaster Recovery? My understanding is that the difference between Restrospect V7.0 Backup and Retrospect Express, in addition to price difference, is that Retrospect V7.0 Backup Professional includes Disaster Recovery...
  3. laptop recovery without optical drive
    hi im thinking of buying a toshiba protege r500, the model without the optical drive.but i was thinking if system recovery would be possible without an external drive and if yes then how? Thanx
  4. Recovery fails on Toshiba Satellite MS Vista laptop
    Toshiba Satellite with MS Vista: It used to freeze as soon as you login to windows. Explorer wont let you do anything, same problem in the safemode so couldn't do much about it. Tried restoring but no restore points were available. So I tried system recovery to the factory s...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: LexmarPosted on 2009-09-08 at 05:36:52ID: 25281174

I am assuming you have essentially, wiped your hard drive reinstalled Vista and Retrospect.

You need to rebuild the catalog of the backup set before you attempt a recovery.  Go to the Tools Menu and the top choice will be a button labeled 'Repair Catalog'.  Hopefully you originally created you backup set as a disk set but, you can try disk/file/removable and with the ALL option set point to the folder on your portable drive with all the rdb files.

After you have rebuilt your catalog, you will be able to restore.  In the future check the settings for the location of the catalog files and make yourself a little windows copy or xcopy script to copy the catlogs to your portable USB drive as well.

I will be out on service calls today (Tues).  If you run into trouble, post here again and I will be notified by email and try to follow up with you this evening.

Mark

 

by: jamiemi1Posted on 2009-09-08 at 10:17:57ID: 25284039

I have wiped out my hard disk and reloaded the Vista OS.  I reinstalled Retrospect.  The original backups were done by writing to a network disk; however, I have moved all of the files (AA000000.rdb to AA000238.rdb) to a USB fed, 250 GB disk which is connected directly to the laptop which I am trying to repair.  This is where the problem lays.  My original backups were all done to the same backup set.

Clicking on Repair Catalog brings up a dialog box with the directions: Select a Catalog File repair function.  The following options are available:

Update Existing Catalog file - well, it no longer exists.
Recreate from Tapes: Media selection dialog comes up - no tapes found.
Recreate from Disks - All Disks / Last Disk: Leading it through to the location does not help, it never finds the files in the directory (either on network disk or USB disk)
Recreate from Optical Drive: Same as tapes
Recreate from Removables: Same as tapes
Repair File Backup Set: Same as Disks.

At no time, using any functionality of Retrospect, does it see the *.rdb files.  It is as if that is an illegal file although the file type is registered to Retrospect (double clicking one starts Retrospect.)  

I do not understand why the app keeps looking for file types *.rbf or *.rbc.  To the best of my knowledge, it has never created those in backups.

 

by: jamiemi1Posted on 2009-09-08 at 10:47:05ID: 25284315

I had a password on my backup set.  Is it possible that is why the files have a different type?

 

by: LexmarPosted on 2009-09-08 at 16:36:44ID: 25287107

I did a little experimenting.  You will need the password when it asks for it.  To do a complete rebuild from scratch you will need the correct UNC path to the folder containing all the *.rdb files set it with the 'Advanced' Button in the repair catalogs tool.

Assuming your USB drive is F: and the backup set was in a retrospect folder and was backup_set_1 (also a folder) the path will look like (you will need to adjust to your specifics):

F:\retrospect\backup_set_1

Retrospect should see the rdb files and come back with the correct backup set name and ask you for the password if there is one set on the files.

Rule of Thumb:  Never use encryption on Retrospect backups unles you have a specific need for Gov't compliance like HIPPA or SOX.  Simple password protection will stall a casual attempt to read your backups.  In a situation where you have lost virtually everything the encryption can kill all your attempts to recover if you have not kept meticulous hard copy notes on how all your backup sets were created and keyed.

Hope this gets it for you.

Mark

 

by: tdm032Posted on 2009-09-08 at 22:10:39ID: 25288385

I was havng the same problem as you are in that the sofware was unable to perform a recovery from RDB. the backup software we were using was the backup software that came with an extrenal IOMEGA drive. The software that was used to backup and create RDB files was Retrospect Express 2.5. After a ton of time and no joy we called Retrospect and their sollution was to upgrade to to the professional software. Interesting enough the backup software that was included with the the external drive, created backup files that the software cannot use to recover the data. You must upgrade and purchase the professional software to do so. And so I downloaded the new version of Retrospect with a 14 day trial and VOILA... I can now see RDB files and use them recover the backed up data. I hope this was helpful. Cheers!

 

by: jamiemi1Posted on 2009-09-09 at 04:26:52ID: 25290008

The backup and attempted recovery are both using the same version of Retrospect - Professional, 7.6.  I am nopt surprised to hear your story, though; I am getting less respect for this software the more I use it.

 

by: LexmarPosted on 2009-09-09 at 06:48:19ID: 25291191

If you are still having trouble, I can provide remote assistance.

Mark

 

by: jamiemi1Posted on 2009-09-09 at 13:03:30ID: 31625806

Thank you Mark.  It took some finagling - I had to move the backup files to a drive where I could use the UNC path.  All in all, I would like to meet the testers who passed on Retrospect.  There are some huge usability bugs in this app.  Good solution, bad design on EMC's part.

 

by: LexmarPosted on 2009-09-09 at 18:43:04ID: 25296899

Additional Comments:

Bouncing and copying your backup data around via the Operating System Move and Copy features is a bad idea for ANY backup software.

Before you start using Retrospect again for backup, go into options and change the location for the storage of the catalog files to a location other than the boot drive.

Consider the Disaster Recovery addon which will give you the capability of making a bootable CD that will completely restore your entire system from a blank hard drive to its most recently backed up state.  This feature adds the functionality comparable to disk imaging products like Acronis and Norton Ghost (not quite as convenient or fast as either imaging product).  It will eliminate the Format/Install OS/Activate/Install App/Update(x3)/Restore Data cycle down to about 2 or 3 steps.

 

by: jamiemi1Posted on 2009-09-10 at 04:05:38ID: 25299011

Thank you.  Some good ideas that I will incorporate.

The recovery finished last night but it does not boot - says Windows is damaged.  I am still troubleshooting it.  **Sigh**  God, I hate computers...

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...