Question

Recover hard drive data

Asked by: jenmilks

I have a SATA hard drive that has clearly failed.  I installed a spare hard drive on the PC, reinstalled the OS so I could see if Windows could at least see the drive so I could copy data off of it.  Windows does not see it, Disk Manager does not see it.

The BIOS does actually see it.  I have exampling the jumpers to see if there was anything to change there, but it doesn't appear so.

Are there any tools that can see this hard drive the BIOS sees and attempt to recover the data?

Any tools or advice would be helpful - thanks.  I am not apposed to paying for a good cheap tool that can do this - just see so many of them, I'd like to find one I can download to confirm it can see it before I actually pay.

Thanks.

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Asked On
2009-10-31 at 16:35:12ID24861278
Topics

Disaster Recovery

,

Computer Hard Drives

Participating Experts
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Answers

 

by: leakim971Posted on 2009-10-31 at 16:42:32ID: 25712064

Hello jenmilks,

Generaly, if you don't see your drive, it's beacause il really dead.
On windows, go to control panel, administration tools, computer management, disk management, if you're lucky you see your drive here.
If not, it really dead.
What's the brand ? Sometimes constructor provide tools to analyse the disk.

Regards.

 

by: _3mp3ror_Posted on 2009-10-31 at 16:46:31ID: 25712076

If the BIOS sees it and the HDD is not making any strange noise then yes you might get something out of it.

http://www.r-studio.com/

This a good software recovery program, I did not used it very often though, and had a success rate of about 75 %

Also you might give a look at UBCD4WiN

http://www.ubcd4win.com/

Regards.

 

by: jenmilksPosted on 2009-10-31 at 16:48:54ID: 25712081

It is (or was) an NTFS partition, and no - Disk Management in Windows will not see it.  It is a Western Digital drive, I'll look there also.

Thanks to you both - I will look at those tools, perhaps I'll get lucky!

 

by: leakim971Posted on 2009-10-31 at 16:51:43ID: 25712088

Western Digital provide a tools to analyse your disk : http://support.wdc.com/product/download.asp?groupid=609&sid=30&lang=en

 

by: pcspecialistsPosted on 2009-10-31 at 19:59:23ID: 25712454

If you can hear the drive spin up and it doesn't sound abnormal when you power on the computer, you may have an electronics problem rather than a physical failure of the hard drive.  On many Western Digital drives you can unscrew and replace the circuit board.  It's inexpensive to try and may save your data.

Here's a place that sells the boards, you have to get an EXACT matching board:  http://www.hdd-parts.com/wd-caviar.html  Or check on ebay for the same drive.

If you try to run the data recovery tools others are mentioning and they can't find the drive either, that would imply something wrong with the drive (like a bad circuit board) rather than a corrupt file system.

 

by: leakim971Posted on 2009-10-31 at 20:01:18ID: 25712457

Very interesting pcspecialists !

 

by: nobusPosted on 2009-11-01 at 04:58:03ID: 25713560

if the disk is recognised in the bios, that means the interface is ok, otherwise it would not "see" it.
i doubt that a logic board can help then, but read on
it looks like the drive cannot be read (or accessed)
depending on the actual failure, you may have :
-one or more bad disk sectors (badly written)
-one or more bad disk sectors physically destryed -  no help possible for those sectors

for the first ; these can help :
http://www.dposoft.net/                              HDD Regenerator
      http://www.grc.com/spinrite.htm                        Spinrite

for the seconfd, you'll have to try a data recovery Cy, like this :   http://www.gillware.com/      

 

by: jenmilksPosted on 2009-11-01 at 09:37:30ID: 31648469

Hey gentlemen - thanks for all your help/attempts to help.

UBCDWin doesn't see the drive - I assume this has to do with the fact Windows Disk Manager cannot see it, but I gave it a try anyway.

WD diagnostics - confirmed the hard drive failure, which was helpful, just recommended replacement - which I did know, but did not allow for any recovery (I'd like to try to save it before I throw it out),  But thanks - confirmation it is bad is always nice.

HDDRegenerator is looking promising - it actually sees the bad drive and is currently scanning the drive, if it can repair it, I will be jumping up and down.

I may try SpinRite, but hopefully - I won't have to.

You all have given me at least some things to try to fix my own problem.  Thanks again and I appreciate it.

 

by: nobusPosted on 2009-11-01 at 09:40:39ID: 25714513

it helped me recover 2 disks already ! and tx for the feedback !

 

by: jenmilksPosted on 2009-11-02 at 07:42:58ID: 25720372

Nobus -

I have run HDDRegenerator - it identified 324 bad sectors, but could only regenerate about 25 of them.  Is there any reason to run it again?  Will it perhaps be able to regenerate over multiple passes?

Thanks for any info you might have.  I ran it - and Windows still refused to see it in Disk Management (bummer!!!!!).

 

by: nobusPosted on 2009-11-02 at 08:03:09ID: 25720569

>>   but could only regenerate about 25 of them   <<   then i suppose your disk surface is bad...
rerunning it (uo to now) has not yet helped me, but i guess it does not hurt
if you need the data, you may have to turn to a recovery Cy - but if you like trying, spinrite is not bad either
 but could only regenerate about 25 of them

20120131-EE-VQP-002

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