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8.5

Can't Boot Virus Infected PC

Asked by Concentus in Desktop Anti-Virus, Anti-Virus, Disaster Recovery

Tags: Cannot Boot, Safe Mode, Virus, Recover

I am trying to recover a computer running XP Pro that is infected with virus(es). When booting in normal mode I get a black screen with a mouse pointer and when trying to boot in safe mode I get a blue screen that says to check for viruses. Ive connected the drive via USB as an external drive and scanned with Trend Micro and MalwareBytes Anti-Malware  but with no success. Infected files were found and removed but I still cant boot. I appreciate any help with recovering this PC without having to reinstall the OS.
[+][-]11/10/09 12:29 PM, ID: 25789451Accepted Solution

Your question has an Asker Certified™ answer! Concentus verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Desktop Anti-Virus, Anti-Virus, Disaster Recovery
Tags: Cannot Boot, Safe Mode, Virus, Recover
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Solution Provided By: akahan
Participating Experts: 4
Solution Grade: A
 
 
 
[+][-]11/08/09 06:42 PM, ID: 25773093Expert Comment

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[+][-]11/08/09 08:22 PM, ID: 25773366Expert Comment

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[+][-]11/09/09 04:29 AM, ID: 25775251Author Comment

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[+][-]11/09/09 05:43 AM, ID: 25775796Expert Comment

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[+][-]11/09/09 01:20 PM, ID: 25780214Expert Comment

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[+][-]11/10/09 12:19 PM, ID: 25789343Author Comment

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[+][-]11/10/09 01:00 PM, ID: 25789775Author Comment

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[+][-]11/11/09 04:38 AM, ID: 25794484Author Comment

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[+][-]11/11/09 04:58 AM, ID: 25794601Expert Comment

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[+][-]11/11/09 11:06 AM, ID: 25797932Author Comment

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[+][-]11/11/09 11:28 AM, ID: 25798136Expert Comment

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[+][-]11/13/09 04:53 AM, ID: 25813472Author Comment

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[+][-]11/13/09 05:22 AM, ID: 25813627Expert Comment

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[+][-]11/13/09 01:15 PM, ID: 25817750Expert Comment

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[+][-]11/13/09 03:14 PM, ID: 25818481Author Comment

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[+][-]11/18/09 06:17 PM, ID: 25857062Author Comment

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[+][-]12/18/09 08:24 AM, ID: 26081616Author Comment

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