Question

Nortel Secure Router 1004

Asked by: Vardata

 I have 4 Nortel Secure Routers with 4 ports active.  When i boot up all 4 routers i receive a bunch of CHKSUM errors.  And then an attempt is made to fix all the bad sectors on flash.  When all is finished it shows NO WAN INTERFACES AVALIABLE and System Validation Error.  It appears i have corrupted flash.  But on all 4 routers?  Is this a common issuse with these?  The T1000.Z and the T1000.bin file are both present.  I have also tried to boot via TFTP and overwrite both these files using the download command.  Nortel Tech support was no help, and im thinking i can fix this issue by using some sort of activation or software upgrade key. These routers were all new in the box.  I have also heard something about the battery could go bad if they sit for a while, but i dont see how a dead battery causes the flash to go corrupt.  Formatting the flash completey resolves the CHKSUM errors but when i push the new flash to them, the system serial does not initialze and the T1 interface module does not seem to load.
Any help would be greatly appreciated.

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Asked On
2009-09-08 at 06:24:23ID24714710
Topics

Network Management

,

Disaster Recovery

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Answers

 

by: Rick_O_ShayPosted on 2009-09-10 at 04:48:21ID: 25299222

I saw this procedure on the Nortel site. Hope it helps.

This procedure will let you boot off of a TFTP server that has the image code on it. Once you boot off the TFTP server, you can ftp the code to the router, change the settings back in step 4 below.

Then you'll be able to boot off the router.

 
Plug you PC directly into the router using a straight through cable. Start your TFTP server that has a copy of the code on it.

 
 
"1. Connect your terminal to the console port (9600/8/None - No flow control)
 
"2. Power cycle the unit. Continuously pressing the Enter key until you see the following prompt:
[Boot Prompt]

 
 
"3. At the [Boot Prompt] type "c" and press Enter
 
"4. You will be prompted to fill in the following fields, bold typeface is what you will enter:
( before you change them take a screen capture or write down the current setting you need them to set the router back to booting up from the router)

 
boot device: lnPci (this is a lower case "L", not a one)

processor number: 0

host name: host

file name: "The path and filename on your tftp server (ie. tftpboot/T1000.Z)"

inet on ethernet (e): x.x.x.x:ffffff00 (this is the Ethernet 0's address:netmask)

inet on backplane (b): Not needed

host inet (h): x.x.x.x (The ip address of the tftp server)

gateway inet (g): x.x.x.x (your router's address, not necessary in the same subnet)

user (u): wind (this is a required field)

ftp password (pw) (blank = use rsh): wind (this is a required field)

flags (f): 0x8a

target (tn): Tasman

startup script (s): Not needed

other (o): lnPci (this is a lower case "L", not a one)

 
"5. Here you are back at the [Boot Prompt]. Type @ and press Enter. This will boot the unit up from the network
"6. Once the router is up, login and enable FTP:
config t

ftp_s, ftp_u test

password test

password test

exit.

This will create a FTP server on the router with a user ID of test and password of test.

 
7. FTP the image to the router from the PC that has the image on it. Boot the router and hit enter until you get the [Boot Prompt]

8 At the [Boot Prompt] type "c" and press Enter and enter the original settings from step 4 above.

 

by: VardataPosted on 2009-09-14 at 14:06:16ID: 25329342

I have tried this procedure, with the exception of using ftp. Instead I used the download command on the router to download the image from my tftp server to the router. then i copy_boot  (xxx.bin) then write memory and finally in config terminal i say boot T1000.Z it boots without the CHKSUM errors but then i get a System Vailidation Error, Buffer mgmt Error loading # of modules and then it shows NO WAN PORTS AVALIBLE.  So if i try to configure a T1 bundle it doesnt detect any of the T1 interfaces. Any other suggestions?

 

by: Rick_O_ShayPosted on 2009-09-15 at 05:09:12ID: 25333932

It sounds like they either sent you units without the WAN license keys on them or the files got damaged/corrupted or somehting like that. If Nortel tech support can't get you the keys and get them going that way I would say your are probably going to have to RMA them.

 

by: VardataPosted on 2010-01-25 at 13:55:44ID: 31682031

We ended up sending back on an RMA. After alotof time with their tech support we were unable to resolve the issue. Thanks for your feedback!

20120131-EE-VQP-002

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