Question

Cisco SDM POP-UP error

Asked by: lawre1108

Hi Guys,

Please am trying to use SDM installed on my laptop only to connect to my lab router, I have installed the software, and I can login to the router via SDM, but it does not complete the connection because of POP-UP on IE.

I believe I have disabled the POP-UP Blocker in IE, but whenever I tried to connect to the router via SDM is still coming back with YOU HAVE AN ACTIVE POPUP. PLEASE DISABLE IT FOR SDM TO FUNCTION

Please can someone please advice me on what am doing wrong.

Thanks

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Asked On
2009-11-18 at 21:41:21ID24913100
Topics

Network Management

,

Telecommunications

,

ISPs & Web Hosting

Participating Experts
3
Points
500
Comments
8

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Answers

 

by: asdlkfPosted on 2009-11-18 at 21:43:56ID: 25857829

add the ip address of the router to your "safe sites" list. then disable popup blocker on your safe hosts zone.

 

by: ikalmarPosted on 2009-11-18 at 21:49:51ID: 25857850

ANd don't forget to reload the Internet Explorer, and always use the latest JAVA!

Best regards,
Istvan

 

by: JanScPosted on 2009-11-19 at 02:32:50ID: 25859090

Or more simple: Press and hold down ctrl button while opening SDM after login.

 

by: lawre1108Posted on 2009-11-19 at 06:58:46ID: 25860969

Hi Guys, thanks for your input.

After i have followed all the instruction given above, attached is the page that appear.
Please have  a look and kindly advice on what you think I can do to access the rouetr via SDM.

Thanks

 

by: ikalmarPosted on 2009-11-19 at 06:59:57ID: 25860983


Please reinstall java

 

by: lawre1108Posted on 2009-11-19 at 09:03:32ID: 25862414

Hi ikalmar, thanks for the response.

I have uninstalled both java and SDM, and reinstalled them back but still getting the same page as attached in my last posting.

 

by: lawre1108Posted on 2009-11-21 at 11:41:08ID: 25879291

Hi guys,

I have finally figure this out after playing with all the setting on IE setting.
Below is what the problem was

Allowed the following setting in IE > Internet Options > Advanced > "Allow active content to run in files on My Computer"?

Although, I was given a part solution, but I will share the point between
Ikalmar and asdlkf

 

by: lawre1108Posted on 2009-11-21 at 14:13:21ID: 31655976

Figure out the solution.

20120131-EE-VQP-002

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