My system:
Win XP SP2 updates current
I.E. 6.0.2900 SP2
Program at issue: VZAccess Manager ver 6.7.1_2044c-Novatel
(Smith Micro Software)
Problem: After VZAccess Manager is installed, whenever an application attempts to access the net (i.e., Skype, Antivirus software, Messenger, etc.) with the computer working offline (no card installed, no wireless network connection) a window notification pop-up is produced:
(Image is included in attachment - text on image follows)
VZAccess
This connection can only be used with VZAccess Manager
Error QA907
This error occurs regardless of how the program settings are selected:
§ Start up with Windows, or NOT Start up with Windows
§ Or if VZAccess is set to find/monitor both WWAN and WiFi, or just WWAN.
Effectively, if the computer is NOT connected to the Internet, this pop-up notification is continuously displayed.
Uninstalling the program did NOT clear the issue either. After rebooting and determining that the pop-up would not stop, I used a registry cleaner to find and remove all occurrences of VZAccess. Only then am I back to normal but, without use of my V740 Air Card.
Verizon Wireless tech support tells me that this is not their problem . . . the card works on my system and that is the end of their responsibility / assistance.
Using Windows Task Manager I see the running application (VZAccess) is pointing to rasautou.exe which appears to be a healthy Windows program; rasautou.exe is a Windows core system file. The program has a visible window. It is a trustworthy file from Microsoft. Therefore the technical security rating is 0% dangerous, however also read the users reviews.
http://www.file.net/process/rasautou.exe.htmlI also attempted to perform the suggested fix at file.net mentioned on the page above, i.e, disable this service whith "start-- run-- services.msc" and stop (and start "disable") "Remote Access Auto Connection Manager Service"
This appears to have remedied the problem, however, I am concerned that I may need this Windows application.
Start Free Trial
