Question

NT Roaming Profile on Netware server

Asked by: pdeleon

We've always had problems with Roaming Profiles. We have them writing to a directory on a Netware server of which the users have full rights to the Profile Directory. The first time a user logs on and out, the roaming profile is copied just fine to the Netware volume. However, any subsequent login and outs results in an error message generated that reads something like:
"Windows cannot update your roaming profile. Contact your Network Admin. Detail -- Access Denied."

It doesn't appear to be a Netware rights issue... something in NT I need to look at?

I should add that our Netware version is 5.0. Our clients are both NT4 and a few Win2000. All the user profiles are put in a Profiles directory (each with their own sub-directory) inside of a directory named "Profiles" of which they have full read/write privilages.

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Asked On
2000-11-03 at 12:06:00ID11752378
Tags

roaming

,

profile

,

cannot

Topic

Novell Netware Network Software

Participating Experts
6
Points
100
Comments
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Answers

 

by: pwoolfordPosted on 2000-11-03 at 15:09:08ID: 5085268

 

by: forresttPosted on 2000-11-05 at 10:37:13ID: 5108567

First let me state that the problem you are having is very common...and it is not a problem with the Novell Client (this is the normal assessment). There are a couple of questions I have though.
-How many users do you have on your network using roaming profiles
-What kind of Network connectivity do you have (hubs, switches 10Mb, 100Mb)for these users.
-What kind of environment do you have....i.e. Do your users normally move around to different machines on a regular basis
-What Service Pack version are you running on your Windows NT 4.0 Machines
-What version of ZenWorks are you running

These are very crucial questions as one of the things that the Novell documentation omits is "best practices for roaming profiles" Roaming profiles can only be used in certain senarios. Note that the roaming profiles feature is a Microsoft thing that the Novell client software is taking advantage of.

 

by: pdeleonPosted on 2000-11-05 at 13:42:36ID: 5110320

forrestt, here are the following answers to your questions:

About 150 users distributed between 2 locations (about 75 at each location). There is one 3com 10/100 switch at each location and from those switches are five 3com hubs. Each station has a realitively newly wired 10/100 connection to the hub and biscuit.

Most users rarely roam to a different workstation or location.

The NT4 users are at SP5 or 6. There are also Win2000 workstations and I believe they are pretty much patched to the latest.

No workstations (except for mine on test) are on ZenWorks.

 

by: forresttPosted on 2000-11-06 at 05:38:37ID: 5122920

If no one is on Zenworks how are you implementing Roaming Profiles?. Also What Novell Client version are you using and what version of Zen.

 

by: sverrePosted on 2000-11-06 at 08:41:30ID: 5127540

Is it possible that the workstation is looking for the profile before the drive is mapped (or are you using unc?) and the user is authenticated, since it seems that you are using only microsoft:s workstationthings to get your roaming profiles.  

 

by: pdeleonPosted on 2000-11-06 at 16:27:51ID: 5139920

forrestt, I could be remiss, but, what does ZEN have to do with anything? We are implementing roaming profiles as if we would if we didn't have any Netware servers (e.g. NT server directories) and directing the profile to be stored on a mapped netware directory that all users have read/write privaleges.

 

by: forresttPosted on 2000-11-07 at 10:51:24ID: 5159461

Well to implement roaming profiles on windows nt machines running the Novell Client for NT...(I am assuming that you are running the Novell Client...are you???) You typically need the Workstation Manager component of the client to be installed. For this component to work you need the schema extentions added by Zenworks or the client will have problems finding the profile directory upon login. If you do a quick packet capture of a typical login seesion where you are trying to do roaming profiles you will see what I am talking about.

 

by: forresttPosted on 2000-11-07 at 12:38:55ID: 5162459

Well to implement roaming profiles on windows nt machines running the Novell Client for NT...(I am assuming that you are running the Novell Client...are you???) You typically need the Workstation Manager component of the client to be installed. For this component to work you need the schema extentions added by Zenworks or the client will have problems finding the profile directory upon login. If you do a quick packet capture of a typical login seesion where you are trying to do roaming profiles you will see what I am talking about.

 

by: pwoolfordPosted on 2000-11-08 at 01:58:51ID: 5177899

Have you read the links I posted ?

 

by: pdeleonPosted on 2000-11-08 at 02:48:14ID: 5178639

Yes, pwoolford. I even printed out the instructions and tried to follow them. I got hung up on the following (which I believe it step 1c):

        c.Click Start > Settings > Control Panel > Network > Services > Novell Client for Windows NT > Properties >
          Location Profiles.Open a Workstation Package in NW Admin, and then go to the Client Configuration page.

I am unsure what the "WORKSTATION PACKAGE" is. When I  open my NWADMIN32, I don't find a workstation package as an object. Do I need to create this object?

I am using the latest NWclient for WinNT/2000 and NWADMIN32. I am not using ZenWorks on the general populus (just my test workstations).

 

by: mschechPosted on 2000-11-09 at 05:44:50ID: 5210237

As pwoolford say, you need Zen to get the schema extensions - so has it been installed into the tree (servers) ?

You should see win95 and WinNT default workstation packages as a choice of objects to create in a context if it's installed.

Roaming profiles means that the user
information is dynamically created at login time by the login client - whether it's MS or Novell . The Novell client portion that does this is the "Workstation Manager" and it uses ZEN. You may be able to do this w/o ZEN with Netware, but I expect that you will have to use the M$ client

 

by: pdeleonPosted on 2000-11-09 at 07:36:22ID: 5213679

Hold on... are you folks saying that this is clearly a Netware client issue?! All we're doing is instead of directing the roaming profiles to a directory on a NT server, we're redirecting them to a netware directory that is common to all users and where each user has his/her own sub-directory for the profile.

If that is the case, NT4 existed prior to ZEN. How is it that Netware users survived without ZEN??? How did they do it then? What is the workstation manager doing that my original setup (described above) is not.

 

by: forresttPosted on 2000-11-09 at 11:48:27ID: 5220499

Ahhh some light....okay what client are you using on the Windows NT machines????Is it a Microsoft on a Novell Client. If so which one.

 

by: pdeleonPosted on 2000-11-09 at 14:51:05ID: 5225041

I'm using Novell client v4.70.991202 on the Win2000 workstations and NT4 users are on client v4.70.

 

by: forresttPosted on 2000-11-10 at 05:17:45ID: 5237543

As suspected.....so to get a better understanding of what was\is being done with your roaming profiles.....how do you setup a user to use roaming profiles (in detail...both from the nwadmin and workstation end)

Another question....do you use windows nt domains in this environment as a means to manage\configure rights\access and settings to workstations if so how.

I am trying to understand how you do\have done roaming profiles with 4.5x and above clients without using zenworks.

 

by: Kevin_ProctorPosted on 2001-02-27 at 12:37:32ID: 5884742

I think everyone has missed what he is saying.  The roaming profiles are set up in NT and being saved to the Netware box to directories mapped through the clients on the user's machine.

Is the Netware Client set as the primary logon?  If not, the workstation is probably trying to get the profile before the Netware client can get the drive mapped.

 

by: pdeleonPosted on 2001-02-27 at 16:09:29ID: 5885441

Kevin Proctor, actually, I suspect that upon logout, the Netware connection is disconnected before all the profiles are completely written to the Netware server. Yes, the Netware client is the primary logon. This problem is still not completely resolved. We've just been living with it for now. Implementations of ZEN have not worked with my test id  logins.

 

by: Kevin_ProctorPosted on 2001-02-27 at 17:28:49ID: 5885615

Your suspicions are just as likely as mine.  

Zen should not be that tough to get going.  What is going wrong with Zen for you?  You need to either put your policies on the NT server or get Zen running.  My personal choice would be to get Zen running.

 

by: NetminderPosted on 2002-02-04 at 21:23:32ID: 6778548

pdeleon,

These questions are still open and our records show you have logged in fairly recently. Please resolve them appropriately as soon as possible. Continued disregard of your open questions will result in the force/acceptance of a comment as an answer; other actions affecting your account may also be taken. I will revisit these questions in approximately seven (7) days.

http://www.experts-exchange.com/jsp/qShow.jsp?qid=11752378
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20074345
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20159568
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20180392
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20242105
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20234726


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by: NetminderPosted on 2002-02-23 at 16:47:58ID: 6821848

Force/accepted by

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by: pwoolfordPosted on 2002-02-26 at 06:21:38ID: 6827481

Netminder
Why did you accept that post ?

Why are all the posts jumbled up ?

 

by: pdeleonPosted on 2002-02-26 at 06:55:53ID: 6827605

Netminder, you can take whatever action you like. I left a reply on Feb 27th 2001 which no one followed up with until you posted. I pretty much go thru all my questions for a satisfactory answer. Not receiving one, I don't award points. While I might miss one or two for a while, I find I'm pretty much on top of the responses and award if they answer my question or issue. WHATEVER!

 

by: NetminderPosted on 2002-02-26 at 08:16:25ID: 6827805

pwoolford,

To be honest, because when I posted my list for pdeleon on Feb 4, 2002, it was the last post, and was unaddressed by pdeleon. The presumption is (and it's possible that it's entirely incorrect) that since the question appeared to have been abandoned, it led pdeleon to a solution -- in my experience, most abandoned questions fall into that set of circumstances.

If it's NOT a correct solution, than we can and will fix it -- it's within my authority to allow for corrections with appropriate points and grades. Feel free to leave your comments here. I'd rather have the correct information than anything else.

As to why the responses are all jumbled up, it has to do with the way the database was designed prior to the beginning of 2001. Responses priot to 2001 are shown in order of responder -- which, in part, contributed to my acceptance of Kevin_Proctor's comment -- I missed pdeleon's response to him. Engineering has been told about this who knows how many times, but other things have taken priority, including a new server that went on line yesterday.

pdeleon,

First, I've refunded your points for this question, and apologize. However, when I left my original post, part of the message is to find out what you want done with the questions. There are about 80,000 open questions -- many of them well over a year old -- and only seven Moderators to clean them up. Occasionally, we're all a little guilty of being hasty.

Second, there's nothing I can do about "unaccepting" the answer, unfortunately, which is why we give a week or so (in this case, almost three weeks) before doing anything. It's your question; if you feel there's no valuable information here at all, I can delete it completely or reduce the points to zero and leave it closed -- it's your choice.

Netminder
Community Support Moderator
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