Question

NLS responding with D021

Asked by: DSPoole

NAL-deployed icon on desktop - linked to NLS-metered application.

any attempt to launch the metered application fails with the D021 error (no licenses available).

any solutions?

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Asked On
2003-07-28 at 17:14:53ID20692939
Tags

d021

,

nls

,

nal

Topic

Novell Netware Network Software

Participating Experts
1
Points
500
Comments
6

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Answers

 

by: ShineOnPosted on 2003-07-29 at 11:31:59ID: 9030230

Have you got license certificates defined for the metered application, and verified they are at a level equal to or higher than the objects (user & app) with the search limit set appropriately?

 

by: DSPoolePosted on 2003-07-29 at 11:55:37ID: 9030411

ShineOn,

'Have you got license certificates defined for the metered application'

Yes, of course.

'and verified they are at a level equal to or higher than the objects (user & app) with the search limit set appropriately?'

Yes.  A breakdown:

Tree
  |
  +--.O=ACME
             |
             +--.OU=Office
                      |
                      +--.CN=JDOE
                      |
                      +--.OU=Applications
                      |            |
                      |            +--.CN=NAL-deployed icon
                      |            |
                      |            +--.CN=License Container
                      |                           |
                      |                           +--License Certificate
                      |
                      +--.OU=Workstations
                                    |
                                    +--.CN=My Workstation

The user is within the Office OU, the application is in the Application OU within the Office OU.  The NLS object is within the same Application OU.

One thing I have noticed is when I ran a Generate License Report - I noticed some metered licenses within the Application OU were at 100% usage.  When I check the License Container object, it said a certificate was in use, but the Units in Use page was empty.  When I checked the License Certificate it contained, it claimed NO licenses were in use.  It's almost like the License Container cannot communicate with the License Certificate...

The NLS_LSP_Server is configured to Search to the root of the local partition - if there are any other search limit parameters - I'd love to know about them.
           

 

by: ShineOnPosted on 2003-07-29 at 12:02:08ID: 9030462

You can limit the search to how many parent levels to search up.

Does your map mean that the workstations and applications OUs are both children of the office OU, and the users are in the office OU?
If so, it could be that niether the user or workstation can find the license container, because license searches only go up the tree, not down.

 

by: DSPoolePosted on 2003-07-29 at 12:24:51ID: 9030658

let me try putting a License above the Applications OU into the parent Office OU and see what happens.

 

by: DSPoolePosted on 2003-07-29 at 16:09:21ID: 9032288

unreal.  ShineOn that worked.

what I don't get is that with NetWare 4.2 it worked as described above, with the license containers in the Applications OU within the Office OU.

we noticed it broke when we went to NetWare 5.1 - they must have changed something between Novell Licensing Services and NetWare Licensing Services that shipped with NetWare 5.1.

So the correct answer is:

'If so, it could be that niether the user or workstation can find the license container, because license searches only go up the tree, not down.'

 

by: ShineOnPosted on 2003-07-29 at 16:25:25ID: 9032382

You are correct - they did make a change in how objects find licenses with the more recent versions of NLS.

Don't ask me what they did, but there's a definite difference.  It was like that with 5.0 even.  When we did our first upgrade to NW6, they found suddenly that none of the printers worked, because the queue-server print servers take licenses still, and their objects were higher in the tree than the user licenses.

20120131-EE-VQP-002

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