Question

The following drive mapping operation could not be completed.

Asked by: sow56091

Hi experts,

Without any (known) changes having occured at the server, at least 1 employee is unable to map to any drives, whereas yesterday he could. What is error code 8901? I read posts here on experts exchange talking about migrating from netware 5.5 to 6, but this is a 6.5 SP5 machine and it was working fine until today.


I have created new users but they all have the same error messages while trying to map drives. The supervisor account has no problems and it appears to be a security problem because this user cannot access the SYS drive when trying the \\server\share notation.

What is this problem and Is there a way to fix it without rebooting?


Sean
====================
Your current context is CONTEXT1
User: USER1 Context: CONTEXT1
Your current tree is: MYTREE
You are attached to server COMP3.
LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [INS S1:=COMP1\SYS:\LOGIN\NAV]
The error code was 8901.
LOGIN-LGNWNT32.DLL-740: This utility could not execute external program OSVER.
LOGIN-LGNWNT32.DLL-740: This utility could not execute external program \\COMP1\SYS\LOGIN\NAV\OSVER.
LOGIN-LGNWNT32.DLL-740: This utility could not execute external program VP_Log32.
LOGIN-LGNWNT32.DLL-470: The specified drive mapping is an invalid path:
 (DEL S1:)

Login script begin



                 Hello  USER1


LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [F:=\\COMP1\SYS]
The error code was 8804.
LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [G:=\\COMP1\USER\]
The error code was 8804.
LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [H:=\\COMP1\SHARE\]
The error code was 8804.
LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [I:=\\COMP3\SHARE2\]
The error code was 8804.
LOGIN-LGNWNT32.DLL-430: The following drive mapping operation could not be completed.
    [J:=\\COMP1\APPS\]
The error code was 8804.
End login Script

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Asked On
2005-11-03 at 10:55:15ID21618450
Tags

error

,

8804

,

code

Topic

Novell Netware Network Software

Participating Experts
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Points
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Comments
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Answers

 

by: ShineOnPosted on 2005-11-03 at 12:16:22ID: 15220009

8901 is kind of a generic error that is technically reporting lack of sufficient disk space.  That's not literally true in most cases, and often means you have a licensing issue.

I see you have at least 3 servers (COMP1, COMP2 and COMP3) and the user is loggin in to COMP3 and then getting failures mapping.

What I have found to be the case in the past is:

1) The Admin made the mistake of associating user licenses with specific servers, and the user couldn't obtain a license

or

2) there's a problem with SLP configuration and the user is logging into a non-DA server and so not getting at the appropriate services to log in properly

8804 errors also tend to be indicative of the same things, even though technically they are reporting a problem with volume objects.  I would recommend not redoing your volume objects until you've eliminated the two things I mentioned.

 

by: ShineOnPosted on 2005-11-03 at 12:28:23ID: 15220099

Also, just to note, it's not recommended to use UNC paths for drive mappings in login scripts.  The recommended drive mapping notation is:

MAP M: = .<volume_object>.<context>:\

where <volume_object> is the name of your volume object and <context> is the context of the volume object.  So, using one of your mappings for an example:

MAP H: = .COMP1_SHARE.CONTEXT1:\

 

by: Beachdude67Posted on 2005-11-03 at 13:22:49ID: 15220618

It certainly does sound like a security issue. Try going into nwadmin and check each of the user's effective rights to the folder in question (alternately, you can use windows explorer and check it through the properties for each folder on a computer with a recent version of nwclient installed). If the user does not have effective rights for whatever reason (and this is entirely possible for a new account seeking access to parts of the system volume) you will have to assign the appropriate rights for the drive mapping to work.

Luckily, assigning rights does not require that the user reboot his/her computer - the rights are made available immediately. If you really don't want to reboot, you could map the drive manually at the workstation without restarting.

 

by: sow56091Posted on 2005-11-03 at 13:55:17ID: 15220836

Thanks ShineOn,

In fact, it was a space issue on the server after all. Thanks for the info!

Sean

 

by: ShineOnPosted on 2005-11-03 at 14:33:12ID: 15221134

Glad to help, Sean.  Come back any time you have a question...

Beachdude67, just a "point of order" so to say - this Asker has NW6x, not NW4x.  The suggestion should've at least been "Try going into C1 and check ..." and not "... nwadmin ..." ;)

 

by: ShineOnPosted on 2005-11-03 at 14:35:42ID: 15221155

One more thing, Sean - if it was a space issue on the server, are we talking about running SYS: vol out of space?  If so, that should get your highest-priority attention.  SYS: must NEVER be run out of space, and if any user or queue or NDPS files are on SYS:, plan to move them to a separate volume ASAP.  Also, make sure the SYS: NSS pool is NOT being shared with any other volumes - SYS: should have its own, separate NSS pool.

 

by: pevelerPosted on 2008-02-29 at 10:35:12ID: 21016160

I had a similar error message wih error code 886f.
Found the computer name  was the same as the server name.
Changed the computer name to fix the problem.

 

by: unagieelPosted on 2008-03-13 at 11:43:57ID: 21119363

8804 means that the object or folder is not there, or the user does not have rights to the folder.

 

by: ShineOnPosted on 2008-03-13 at 18:33:57ID: 21122395

yes, 8804 does mean that, but the first error usually is the causative error.

If you can't access the login directory because of space problems on SYS, or licensing issues, or whatever else causes 8901, you're going to get 8804's on all the rest of the mappings.

Now, if the user had authenticated to a different server in their tree, they'd only have had problems on the COMP1 server.

 

by: unagieelPosted on 2008-03-14 at 17:00:03ID: 21130612

Check the memberships or inherent rights, if the supervisor account is able to access, make sure the inherent rights were assigned correctly to the login directory and all the new users have at least one of the memberships necessary to be allowed to the login directory.

20120131-EE-VQP-002

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