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6.6

How to fix Netstorage after recreating expired certificates (Netware 6.5.1 Apache/Tomcat)

Asked by uordave in Novell Netware Network Software

Tags: netstorage

We rebooted a 6.5.1 server and Apache and Tomcat failed to load. In a browser, only LDAP responded (on ports 389 and 636); none of the other web services responded, because Apache wasn't loaded.

We eventually figured out Apache was failing to load because the certificates had expired. PKIDIAG did not recreate them as it's supposed to (we tried all the options).

In ConsoleOne, we renamed "SSL CertificateIP" and "SSL CertificateDNS" by adding the word "Old" to the beginning of each, and then manually created a new "SSL CertificateDNS" and a  new "SSL CertificateIP", accepting the defaults. Now Apache and Tomcat both load. The web site, GroupWise web access, and remote manager are all working. (Remote manager reports a certificate error that "Organization, CA" isn't trusted and "192.168.0.1" doesn't match "www.companyname.com"--we can live with that.)

Netstorage is still not working; the browser gives a 500 error "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script." Apache admin (ports 2200 and 2211) are also not working.

I see TIDs that say "recreate the certificates" or "use tckeygen" or "run pkidiag." Is there a complete procedure anywhere that spells out what to do, and in what order? This seems like it should be quite simple. The client is pissed and talking of switching to Windows so we'd like to get this fixed without spending a lot more time on it. I should point out that everything was working before we rebooted the server, and the reboot happened just after the certificates expired.

I'd be most grateful for any help getting this fixed.
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[+][-]08/09/06 01:13 PM, ID: 17282480Accepted Solution

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Zone: Novell Netware Network Software
Tags: netstorage
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Solution Provided By: ShineOn
Participating Experts: 1
Solution Grade: A
 
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