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Wake On Lan for Dell Systems with Broadcom NIC does Not work.
We have 100 Dell Optiplex systems here that we what to remote wan on lan but nothing we have tried will work. We are using Novell 6.5 and Zenworks 6.5 with the latest SP an with Windows 2000 on the destop side. I have all the setting in the bios enabled for WOL change the boot order to boot on PXE. We are using Zenworks to WOL for imaging. We have tried other utilties they but they don't work either. These Dell machines have Broadcom 10/100/1000 Nics buildin they are GX280s and 210Ls the latter is 1yr newer. We have 20 Compaq machine that use Intel Nic and they work fine. I have tried to search Dell website and Broadcom but I haven't been able to find anything. Has anyone else had this problem and found a solution?
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Answers
OK I'm sorry about using Novell 6.5 but you knew what I meant didn't you!! ;-)
I just was trying to be give enough details when I put in that I had PXE boot enabled. I does boot to PXE when you turn the machine on.
I have tried Novell Knowledge base almost to the point of nausea but not quite. I will try again :-(
Side note: us "knowing what you meant" is, IMHO, beside the point. Novell is a company, their flagship NOS is OES, and they also sell SuSE Linux Enterprise Server and SuSE Linux Enterprise Desktop OSes, as well as many other products (as you know, having ZEN), so when you use "Novell" generically to mean "NetWare" you are adding to the myth that Novell = NetWare, and CxO's that hear you say that think "Gee if I buy GroupWise, or Identity Manager, or ZENworks, I must run it on "Novell" (meaning to them, now, "NetWare", because you've got that drilled into their heads.)
Anyway, on the issue, you're trying WOL, and the Broadcom NIC isn't responding to WOL and booting the system from an "off" state, correct? How many configuration options for WOL does the Dell BIOS give you for this system? I ask because each machine they sell has different levels of complexity available in their BIOS setups, from "duhh, I'm a consumer" in their Dimension line to "I have to know what all this crap means?" in their Precision line.
WOL can use different kinds of "wake up" signals, and I'm wondering if the Broadcom NIC's settings in BIOS have more than one WOL option.
What model Optiplex are you having this problem with?
I found 2 different setting 1 to turn on the Nic care to boot with Pxe and 1 to turn on remoter wake up.
After doing that you have to go back in to the Bios and to change the boot order.
I'm having problems with both Optiplex systems we are using GX280 and 210L
One thing I did not mention before is that we are using HP ProCurve switches just in case this might be a issue.
Thanks again for everyones help.
I have seen in the Dell community forums that the Optiplex GX280 had problems with WOL. Something about the type of Magic Packet or timeouts or acks or something. I don't remember exactly - I'll see if I can find something for you.
Do you have the current BIOS flashed to the GX280's? I think it's A08... I don't know what the current rev is for the 210L's, but they should be flashed to current too, if they aren't. When there are hardware or pre-OS software issues (like WOL or PXE for example) it never hurts to make sure the current BIOS rev is on.
I don't know of anything offhand that a switch would do to break WOL. I'm pretty sure it's a NIC issue. WOL isn't multicast, AFAIK, so if the switches are blocking multicast, that shouldn't affect it.
I've heard of HP ProCurve switches being problematic, but its been so long I can't recall the exact context of the issue. May not have been related to ZENworks at all. I can't find any TIDs on it.
I'd definitely make sure the OptiPlex BIOS is the latest available, as ShineOn suggested.
Is ANY network traffic being generated by the OptiPlexes? Can you put a sniffer on the wire and see what is happening?
I have been running HP Procurves and use WOL with Dells for over 10 years now and have had great success with WOL.
Try different utilities. MagicPacket from PCnet is a great utility to test with. When I was testing WOLCMD.exe, I had to play around with syntax before I found what it liked. Most important was that the MAC had to have no spaces or dashes and the alphabetical letters had to be in caps.
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by: PsiCopPosted on 2006-09-05 at 13:07:08ID: 17458605
<pet peeve>
There's no such thing as "Novell 6.5". There is a company named "Novell". It makes a number of products, including "GroupWise", "ZENworks", "Open Enterprise Server" and "NetWare".
You have "NetWare v6.5" - just like you said "Windows 2000" and not "Microsoft 2000".
</pet peeve>
I have heard that Broadcom NICs and NetWare itself don't get along - which means it's usually not a good idea to use them in the servers. But that doesn't explain PXE boot on the workstations having problems.
On the other hand, the fact that Intel-NIC-equipped workstations don't have a problem does suggest that the Broadcom NICs are an issue.
Have you tried looking on Novell's extensive support website? http://support.novell.com