Hello we have been having an issue where one of our server's abend every couple days when we have arcserve loaded. There isn't much else on the server except ndps and etrust antivirus. This server does a full backup to tape every night around 2:00 am. It doesn't backup any other servers. After it abends no one can log in and when I try to load monitor or anything the server just sits there until we do a hard reset. I will probably give CA a call soon however I am working on another issue with our ITM server and I just couldn't bear to work on 2 issues with CA at the same time. I really despise CA these day's. Anyway here's the latest abend from abend.log. Thanks in advance.
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06
Server CITYHALLFS1 halted Wednesday, June 4, 2008 12:39:33.724 am
Abend 1 on P00: Server-5.70.06-1937: CPU Hog Detected by Timer
Registers:
CS = 0008 DS = 0068 ES = 0068 FS = 0068 GS = 007B SS = 0068
EAX = FBF17BC3 EBX = C0437AD0 ECX = 0006E670 EDX = 000000FC
ESI = C0437AD0 EDI = 6B4A44D0 EBP = 00000002 ESP = C09FA63C
EIP = 00000000 FLAGS = 00000003
Running process: GW_TaskThrd_23 Process
Thread Owned by NLM: NDPSGW.NLM
Stack pointer: C09FA478
OS Stack limit: C09F66E0
Scheduling priority: 67371008
Wait state: 5050190 Blocked on a kernel CV
Stack: --FBF17BC3 ?
AFC1C0AE (NDPSGW.NLM|(Code Start)+80AE)
--6B4A44D0 ?
--00000001 (LOADER.NLM|KernelAddressS
pace+1)
--00000002 (LOADER.NLM|KernelAddressS
pace+2)
--48462A58 ?
AFC1BE13 (NDPSGW.NLM|(Code Start)+7E13)
--00000002 (LOADER.NLM|KernelAddressS
pace+2)
--57D081E8 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--C0637F90 ?
--C0637BD0 ?
AFC1F020 (NDPSGW.NLM|(Code Start)+B020)
--6D85C1F0 ?
--C0637BD0 ?
AFC1EFBE (NDPSGW.NLM|(Code Start)+AFBE)
--C08453A0 ?
--69F547E0 ?
8CE5E356 (THREADS.NLM|getcmd+21E)
--C0637BD0 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--1F1B0100 ?
--00000246 (LOADER.NLM|KernelAddressS
pace+246)
--C0910140 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
8CE5E194 (THREADS.NLM|getcmd+5C)
--6B6AE3C0 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
8CE5E18C (THREADS.NLM|getcmd+54)
--6B6AE3C0 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--C0910140 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--C0910140 ?
-8CE79730 (THREADS.NLM|(Data Start)+2730)
00220598 (SERVER.NLM|TcoNewSystemTh
readEntryP
oint+40)
--C0910140 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--0000C827 (LOADER.NLM|KernelAddressS
pace+C827)
--12280400 ?
--0400000C ?
--00802229 ?
--FF2A0400 ?
--C3FFFFFF ?
--04226E01 ?
--34343434 ?
--001A4800 ?
--00000000 (LOADER.NLM|KernelAddressS
pace+0)
--01000000 (EHCIDRV.CAD|__NLM_BSS_End
+14E8)
--1D041F1B ?
--00000001 (LOADER.NLM|KernelAddressS
pace+1)
--001D1E04 ?
--1F04FF00 ?
--00008020 (LOADER.NLM|KernelAddressS
pace+8020)
--003F2001 ?
--5B225321 ?
--73616C43 ?
--65442073 ?
--696E6966 ?
--6E6F6974 ?
--23145D73 ?
--616C635B ?
--64207373 ?
--6E696665 ?
--6F697469 ?
--3D5D736E ?
--AB2704A1 ?
--04000001 ?
--000C1428 ?
--FF290400 ?
--04FFFFFF ?
--0080212A ?
--F2018300 ?
--230B0423 ?
--44000080 ?
--00802318 ?
--1F190100 ?
--F1301A08 ?
--01008B80 (EHCIDRV.CAD|__NLM_BSS_End
+A068)
--1B010000 ?
--481C085F ?
--00402A46 (UHCIDRV.CAD|__NLM_BSS_End
+43CA)
--04020008 ?
--0000041D (LOADER.NLM|KernelAddressS
pace+41D)
--CB1E0400 ?
--04000001 ?
--00801F1F ?
--4F200100 ?
--224F2100 ?
--43494843 ?
--5F4F4741 ?
--47494548 ?
--10535448 ?
--69686323 ?
--6F676163 ?
--69656820 ?
--73746867 ?
Additional Information:
The NetWare OS detected a problem with the system while executing a process owned by SERVER.NLM. It may be the source of the problem or there may have been a memory corruption.
Loaded Modules:
X509LSM.NLM Novell Simple X.509 LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B03AE000h Length: 0000D818h
Data Address: 7C59D000h Length: 00001820h
USCLSM.NLM Novell Universal SmartCard LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B036D000h Length: 000112B6h
Data Address: 8D272000h Length: 000028A0h
PWDLCM.NLM Novell Simple Password Proxy LCM 2.7.2.0 20060203
Version 27200602.03 February 3, 2006
Code Address: B035D000h Length: 0000E25Bh
Data Address: 7C585000h Length: 000014D0h
PWDLSM.NLM Novell Simple Password LSM 2.7.2.0 20060203
Version 27200602.03 February 3, 2006
Code Address: B034B000h Length: 000106FBh
Data Address: 7C56D000h Length: 00001AA0h
ETADVLSM.NLM Novell Entrust LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B0338000h Length: 000112B6h
Data Address: 8D227000h Length: 000028A0h
EPWDLSM.NLM Novell Enhanced Password LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B0324000h Length: 0001245Bh
Data Address: 7C552000h Length: 000018C0h
LCMMD5.NLM Novell SASL DIGEST-MD5 Proxy LCM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B0315000h Length: 0000D95Bh
Data Address: 7C543000h Length: 00001360h
LSMMD5.NLM Novell SASL DIGEST-MD5 LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B0304000h Length: 0000FA7Bh
Data Address: 7C534000h Length: 00001410h
X509ALSM.NLM Novell Advanced X.509 LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B02F1000h Length: 000112B6h
Data Address: 8C84B000h Length: 000028A0h
CRLSM.NLM Novell Challenge Response LSM 2.7.3.0 20060620
Version 27300606.20 June 20, 2006
Code Address: B024C000h Length: 00020D0Bh
Data Address: 7C528000h Length: 00001C00h
NBMLDAP NMAS LDAP METHOD - LDAP Authentication Server Method
Version 5.00.13 August 13, 2003
Code Address: 8C826000h Length: 00002444h
Data Address: 69222000h Length: 00000BB4h
LDAPSSL.NLM NetWare SSL Library for LDAP SDK (Clib version)
Version 3.04 May 9, 2006
Code Address: AFACA000h Length: 00062079h
Data Address: B014B000h Length: 000216E4h
CERTLCM.NLM Novell SASL EXTERNAL Proxy LCM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B013C000h Length: 0000DA1Bh
Data Address: 7C510000h Length: 00001380h
CERTLSM.NLM Novell SASL EXTERNAL LSM 2.7.2.0 20060104
Version 27200601.04 January 4, 2006
Code Address: B012C000h Length: 0000E6DBh
Data Address: 7C507000h Length: 00001390h
LCMCIFS2.NLM Windows Native File Access Login Methods (Build 87 SP)
Version 2.00.09 September 5, 2006
Code Address: B0109000h Length: 0000E011h
Data Address: 7C4FE000h Length: 000016B0h
LSMCIFS2.NLM Windows Native File Access Login Methods (Build 99 SP)
Version 2.00.07 September 5, 2006
Code Address: B00CE000h Length: 0000F071h
Data Address: 7C4F5000h Length: 000017B0h
LSMAFP3.NLM Macintosh Native File Access Login Methods (Build 115 SP)
Version 2.00.11 September 5, 2006
Code Address: B00BD000h Length: 0000F24Eh
Data Address: 7C4F2000h Length: 000013C0h
LSMCIFS.NLM NMAS Login Server Module for CIFS - MS Windows File System for NetWare
Version 1.20 March 5, 2003
Code Address: B0081000h Length: 0000EB2Ah
Data Address: 7C4E9000h Length: 00001610h
NDPSGW.NLM NDPS Gateway
Version 4.00.02 October 17, 2006
Code Address: AFC14000h Length: 0000B381h
Data Address: AF556000h Length: 00004A78h
NDPDS.NLM NDPS Print Device Subsystem for NetWare Servers
Version 3.00 July 17, 2001
Code Address: AFBCE000h Length: 0000B219h
Data Address: AE0D8000h Length: 000019E4h
PFPNPD.NLM NDPS PerfectFit Printing Interface
Version 2.00.03 April 29, 1999
Code Address: AFBF2000h Length: 0000BD3Bh
Data Address: 8D71A000h Length: 000012C4h
PFPLIB.NLM NDPS PerfectFit Printing Library
Version 2.00.02 March 19, 1999
Code Address: AFBE8000h Length: 00007F0Eh
Data Address: 6B40E000h Length: 0000008Ch
PH.NLM NDPS Port Handler for NetWare Servers
Version 3.00.02 May 27, 2003
Code Address: AFB62000h Length: 0000FD95h
Data Address: 911FD000h Length: 000016D4h
RMANSRVR.NLM NDPS Resource Manager
Version 3.06 July 13, 2005
Code Address: AFA51000h Length: 0001D2AFh
Data Address: AF29D000h Length: 000045F0h
NIPPZLIB.NLM General Purpose ZIP File Library for NetWare
Version 1.00.01 November 28, 2005
Code Address: 862FE000h Length: 00002A23h
Data Address: 6D6C8000h Length: 00000048h
ZLIB.NLM ZLIB 1.1.4 General Purpose Compression Library for NetWare
Version 1.01.04 December 20, 2002
Code Address: AFA44000h Length: 0000BAB4h
Data Address: 862F1000h Length: 000014D8h
DBNET6.NLM Debug Network IO Support
Version 1.45.02 March 16, 2006
Code Address: AF7D7000h Length: 0001B831h
Data Address: AF7F4000h Length: 000127B8h
NTFYDPOP.ENM Directed Pop-Up Delivery Method
Version 2.00.03 February 26, 1999
Code Address: AF12D000h Length: 000049C5h
Data Address: 6D64A000h Length: 000002F5h
IPMCFG.NLM Web Interface for IP Address Management
Version 1.01.16 October 22, 2005
Code Address: AF76D000h Length: 0000A479h
Data Address: AF779000h Length: 0000B610h
NTFYWSOC.ENM Winsock Delivery Method
Version 2.00.03 February 26, 1999
Code Address: AF113000h Length: 000049C5h
Data Address: 6D608000h Length: 000002F5h
NIRMAN.NLM TCPIP - NetWare Internetworking Remote Manager
Version 1.05.01 August 9, 2006
Code Address: AED9C000h Length: 000604F0h
Data Address: AF706000h Length: 00018FAAh
NTFYSPX.ENM SPX Delivery Method
Version 2.00.03 February 26, 1999
Code Address: AEF3A000h Length: 00004648h
Data Address: 6D5D4000h Length: 000002DDh
vice Manager (Build 753.004 06/25/04)
Version 11.10 June 25, 2004
Code Address: B18ED000h Length: 0001B4DDh
Data Address: B04CC000h Length: 00005DACh
VALIDATE.NLM BrightStor ARCserve r11.1 ARCserve Validation Module (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: 693CA000h Length: 0000051Dh
Data Address: 693CC000h Length: 000006F0h
TAPESVR.NLM BrightStor ARCserve r11.1 SCSI Tape Driver (Build 753.015 07/12/04)
Version 11.10 July 12, 2004
Code Address: B197B000h Length: 00060ABDh
Data Address: B1614000h Length: 00050F14h
DISCOVER.NLM CA Discovery Module (Build 753.012 07/07/04)
Version 11.10 July 7, 2004
Code Address: B166C000h Length: 0000EA3Dh
Data Address: B167C000h Length: 000442F4h
UNIDB.NLM CA Universal Database Manager (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: B12F1000h Length: 0001227Dh
Data Address: B034F000h Length: 00006770h
POOLUTIL.NLM CA File System Pool Utility Module (Build 753.013 07/08/04)
Version 11.10 July 8, 2004
Code Address: 69260000h Length: 00000CCDh
Data Address: 69262000h Length: 00000618h
UNIQSVR.NLM CA Universal RPC Queue Manager (Build 753.005 06/28/04)
Version 11.10 June 28, 2004
Code Address: B12B8000h Length: 0001E2DDh
Data Address: B12D8000h Length: 0001762Ch
ARCSERVE.NLM BrightStor ARCserve r11.1 Scheduler (Build 753.016 07/20/04)
Version 11.10 July 20, 2004
Code Address: B05B8000h Length: 0004A10Dh
Data Address: B1320000h Length: 0004A980h
ASDB.NLM BrightStor ARCserve r11.1 Database (Build 753.016 07/20/04)
Version 11.10 July 20, 2004
Code Address: B0790000h Length: 0002CB4Dh
Data Address: B09D1000h Length: 000189ACh
CATIRPC.NLM CA RPC Interface (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: B0371000h Length: 00012B5Dh
Data Address: B055F000h Length: 0001BB64h
CANWPABD.NLM BrightStor ARCserve r11.1 SCSI CDM Device Driver (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: AFFAC000h Length: 0000695Dh
Data Address: B016A000h Length: 00004CF8h
CANWPA.CDM BrightStor ARCserve r11.1 SCSI CDM Device Driver (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: 91C31000h Length: 0000151Dh
Data Address: 01924000h Length: 00006D5Ch
BOARDSVR.NLM BrightStor ARCserve r11.1 SCSI Board Server (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: 90DB2000h Length: 000015EDh
Data Address: 90DB5000h Length: 00001338h
CSDBAPIB.NLM ARCserve Database API (Build 753.000 06/21/04)
Version 11.10 June 21, 2004
Code Address: AFBDA000h Length: 0000200Dh
Data Address: AFDCD000h Length: 00005D80h
ARCAV.NLM (ArcAv) eTrust Antivirus ARCserve compatibility program
Version 7.01 April 8, 2004
Code Address: AFF04000h Length: 00003EFDh
Data Address: AFF09000h Length: 00004BE7h
INOTASK.NLM (InoTask) eTrust Antivirus task scheduler
Version 7.01 April 8, 2004
Code Address: B0E13000h Length: 000120FDh
Data Address: B0E27000h Length: 00016EE0h
RPCMTADN.NLM (RPCMtAdn) eTrust Antivirus policy proxy server interface library
Version 7.01 April 7, 2004
Code Address: B06B3000h Length: 0002E88Dh
Data Address: B06E3000h Length: 0000EAC1h
NAMEAPIX.NLM (NameAPIX) eTrust Antivirus nameserver client interface library
Version 7.01 April 7, 2004
Code Address: B069C000h Length: 00015B9Dh
Data Address: AFAEA000h Length: 00007218h
INOALERT.NLM (InoAlert) eTrust Antivirus alert library
Version 7.01 April 8, 2004
Code Address: AFAC5000h Length: 0000435Dh
Data Address: AFACB000h Length: 00002D6Ch
RPCMTAPI.NLM (RPCMtAPI) eTrust Antivirus policy proxy client interface library
Version 7.01 April 7, 2004
Code Address: B0684000h Length: 0000C9CDh
Data Address: AFA64000h Length: 00003920h
SECAPI.NLM (secAPI) eTrust Antivirus secure RPC client interface library
Version 7.01 April 7, 2004
Code Address: B066D000h Length: 0000B05Dh
Data Address: AFA37000h Length: 00005D2Dh
INOCADN.NLM (InocAdn) eTrust Antivirus configuration server interface library
Version 7.01 April 7, 2004
Code Address: B061F000h Length: 00034FCDh
Data Address: B0655000h Length: 00016AAFh
INDRVCFG.NLM (InDrvCfg) eTrust Antivirus driver configuration library
Version 7.01 April 7, 2004
Code Address: AFA1D000h Length: 000018EDh
Data Address: 6A2E9000h Length: 00000775h
SECADDIN.NLM (secAddIn) eTrust Antivirus secure RPC server interface library
Version 7.01 April 7, 2004
Code Address: AF990000h Length: 00006DBDh
Data Address: AF998000h Length: 000034C8h
INORPC.NLM (InoRpc) eTrust Antivirus RPC server
Version 7.01 April 8, 2004
Code Address: AF97C000h Length: 0000620Dh
Data Address: B0613000h Length: 0000ADF8h
CACHKSGN.NLM (CaChkSgn) eTrust Antivirus signing stub library
Version 7.01 April 7, 2004
Code Address: AF72A000h Length: 0000122Dh
Data Address: AF72D000h Length: 000012E4h
SCANRESS.NLM (ScanResS) eTrust Antivirus scan API string table
Version 7.01 April 8, 2004
Code Address: AEEF1000h Length: 0000120Dh
Data Address: 6B494000h Length: 0000056Ch
WBKRSRCS.NLM (wBkRsrcS) eTrust Antivirus backend string table
Version 7.01 April 8, 2004
Code Address: AD1F3000h Length: 0000120Dh
Data Address: AF51D000h Length: 00005154h
INORT.NLM (InoRT) eTrust Antivirus realtime program
Version 7.01 January 14, 2005
Code Address: AFE78000h Length: 0000E33Dh
Data Address: AF577000h Length: 000467F0h
SCANLOG.NLM (ScanLog) eTrust Antivirus scan log library
Version 7.01 April 7, 2004
Code Address: AFE4F000h Length: 0001A28Dh
Data Address: AFE6B000h Length: 0000BE00h
INOCDB.NLM (InocDB) eTrust Antivirus database library
Version 7.01 April 7, 2004
Code Address: AFDF1000h Length: 0001067Dh
Data Address: AFE03000h Length: 0001DD58h
NDPSGW.NLM NDPS Gateway
Version 4.00.02 Octo
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