Can you be more specific. I am using the Remote Desktop Connection application. What settings do I change ? On what tab?
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Microsoft, Remote Desktop Connection 6.1, Can't connect to remote computer, I just installed XP SP 3
I have been using a couple of specific Remote Desktop Connections for years without problem. I just installed XP service pack 3 and I see first a window informing me that the "Publisher is unknown". After clicking connect on this screen I get an error screen saying "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator." This error comes up immediately (no wait for network timeout, etc.)
In a possibly related issue, outlook gives me this error:
The connection to the server has failed. Account: 'pop3.hrgems.com', Server: 'pop3.hrgems.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
when I try to receive email.
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Answers
Regarding your Outlook Error:
http://support.microsoft.c
Port 110 Blocked perhaps?
Run command in CMD window:
netstat -an
If it says comes back with anything other than the following about Port 110, then something is blocking it:
Proto Local Address Foreign Address State
TCP 0.0.0.0:110 0.0.0.0:0 LISTENING
Remote Desktop Connection uses TCP Port 3389 by default. If this is blocked, then it may explain the issue.
I believe asian_niceguy was probably assuming that you were starting the RDC session from a Command window using a command like:
MSTSC /v:12.345.678.90:3389 /w:800 /h:600
One of the command line switches was /console
From what you say though, you are either opening a saved *.rdp file that you previously configured, or you are running C:\WINDOWS\system32\mstsc.
I'm curious to know if any of the remote computers are only running XP SP1. If so, look at the "Advanced" tab under "Server Authentication Options" and click on the help file link entitled "What are my server authentication options". Apparently XP SP1 is unable to provide its identity properly for authentication, so you have to lower the setting to "Connect and Don't Warn Me" if it is set to "Don't Connect".
Yes, I am using a saved rdp file. I ran netstat -an and I don't see port 110 or 3389 show up (not sure how to get you listing, it won't let me copy and paste from the cmd window), but it is showing port 80,135,443,445,1025,1027,5
Do I need to turn on those two ports? If so, how do I do that?
To copy from a CMD window:
Scroll over text to copy.
Right-Click the window's Status Bar (or left click the little C:\ icon at the left of the Title bar) and choose Edit > Copy.
If that doesn't work, open that same menu and choose "Properties".
Under the "Options" tab, check the "Quick Edit" box and click OK.
>netstat -na
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:443 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1025 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1027 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1051 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5679 0.0.0.0:0 LISTENING
TCP 0.0.0.0:6877 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1028 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1050 127.0.0.1:27015 ESTABLISHED
TCP 127.0.0.1:4664 0.0.0.0:0 LISTENING
TCP 127.0.0.1:5354 0.0.0.0:0 LISTENING
TCP 127.0.0.1:27015 0.0.0.0:0 LISTENING
TCP 127.0.0.1:27015 127.0.0.1:1050 ESTABLISHED
TCP 192.168.1.100:139 0.0.0.0:0 LISTENING
TCP 192.168.1.100:1031 192.168.1.2:139 ESTABLISHED
TCP 192.168.1.100:1055 207.46.107.104:1863 ESTABLISHED
UDP 0.0.0.0:445 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:1026 *:*
UDP 0.0.0.0:3456 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:9370 *:*
UDP 127.0.0.1:123 *:*
UDP 127.0.0.1:1052 *:*
UDP 127.0.0.1:1900 *:*
UDP 192.168.1.100:9 *:*
UDP 192.168.1.100:123 *:*
UDP 192.168.1.100:137 *:*
UDP 192.168.1.100:138 *:*
UDP 192.168.1.100:1900 *:*
UDP 192.168.1.100:5353 *:*
Also I see some messages like his in the event log at startup (may not be related):
The description for Event ID ( 0 ) in Source ( LiveUpdate Notice Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
This occurs for live update, viewpoint manager and ipod service.
Open your saved rdp file in notepad, then change from "connect to console:i:1" to "administrative session:i:1".
More information can be found here:
http://blogs.msdn.com/ts/a
James
asian Niceguy, sorry, I had not seen your earlier post. I have rolled back the service pack 3 upgrade, and things are working again. I will try the upgrade again later when things aren't so critical that they work. In the meantime, here is my rdp file (with potentially sensitive info redacted) I do not see the line you are referring to.
screen mode id:i:1
desktopwidth:i:1600
desktopheight:i:1200
session bpp:i:16
winposstr:s:0,1,-1,6,1244,
full address:s:***********
compression:i:1
keyboardhook:i:2
audiomode:i:0
redirectdrives:i:0
redirectprinters:i:1
redirectcomports:i:0
redirectsmartcards:i:1
displayconnectionbar:i:1
autoreconnection enabled:i:1
username:s:**********
domain:s:*********
alternate shell:s:
shell working directory:s:
disable wallpaper:i:1
disable full window drag:i:1
disable menu anims:i:1
disable themes:i:0
disable cursor setting:i:0
bitmapcachepersistenable:i
I suppose that this question should not be closed. Ectually, this problem - remote connection to PC that runs Windows XP SP3 can't be established and this is a big problem.
I suggest to experts to look the article by Mr. Shijaz Abdulla on the web site http://blog.shijaz.com/200
I sincerely hope that you will find the solution
Kind regards,
Mlukic1
If I understood mr.Shijaz well, you should type as follows:
Try to run remote desktop from the command prompt: Start Run Cmd. type in:
mstsc /admin bla.rdp
PS
You have to form bla.rdp file on the client PC to which you want connect and that runs Windows XP SP3 or Win. Vista SP1 or Win. Server 2008.
Kind regards,
Milan
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by: asian_niceguyPosted on 2008-09-03 at 19:04:20ID: 22383876
sp3 removes the /console option. try using the /admin option instead if you are using the /console switch.