Question

Exchange 2003, DNS, MX Records and Internet Mail SMTP Connector help

Asked by: tootsie_roll

Current Setup: Email is forwarded to external SMTP connector. (this is so external company can add filters/policies to our email)
Goal Setup: Bringing in our own email filtering device. Email will then come directly to us.

Network Setup: Running Exchange 2003 server running on Win 2003 which also hosts our AD, DHCP and internal DNS.  I run WHOIS and find the domain servers in listed order--it's the company that hosts our website. When I go into my Ex Sys Mgr/Connectors/Internet Mail SMTP-my settings are to Forward all mail through this connector(which is the company that filters our email for us)--as well as see the same info under Protocols/SMTP/Default--smart host.  I look through my DNS settings/Forward/domain.com and see entries for all my internal, and only a few for external. I also have TXT--v=spf1 a  and v=spf1 mx...but no mx record.

Further Background info: We are currently switching 24x7 managed Firewall vendors-the new firewall co. will have a device inhouse--rather than filter through them.

What all do I need to change/add/delete in order to make this transition as smooth as possible? Do I need to check with the whois people to make sure they have 'records' to forward my email to me? Can I just select Use DNS in the SMTP settings--and remove 'smart host' entry under protocol? Do I need to add an mx record on my DNS settings?

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Asked On
2009-09-21 at 10:21:10ID24749054
Tags

exchange 2003

,

windows 2003

,

DNS

,

MX Records

,

Internet Mail SMTP Connector

Topics

Email Protocols

,

Simple Mail Transfer Protocol (SMTP)

,

Domain Name Service (DNS)

Participating Experts
3
Points
500
Comments
18

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Answers

 

by: NeilsrPosted on 2009-09-21 at 10:31:58ID: 25385324

Hmmmm I dont know how big a company you are but you sure you want to bring filtering inhouse? All that bandwidth being used to download endless spam that you are just going to junk?

I moved email filtering for a company from an inhouse solution to an external provider and they claim it speeded up there general internat access by at least 20%.  Not long after that they suffered a mail-bomb attack on their domain name, mail sent to EveryNameYouCanImagine@theirDomain.com and the external company reported having stopped over 600,000 emails being delivered in one 24 hour period.

I know some people like inhouse solutions but think hard first is my only advice.

 

by: tootsie_rollPosted on 2009-09-21 at 10:38:18ID: 25385398

Thanks for the heads-up Neilsr-I will have to search for a feature that limits amount of emails sent in a certain period---if it exists with Exchange?
We only signed a one-year contract.  We'll see how it handles it, I looked through to see amount of spam we were receiving -- incl. spam, I am hopeful it will not impact us greatly(bandwidth wise). But like you stated---don't want to deal with any type of mail-bomb coming through. There are approx. 5 email boxes that receive a significant amount of spam, users are very conservative about giving out their addys.

 

by: MesthaPosted on 2009-09-21 at 10:42:03ID: 25385444

Your internal DNS has nothing to do with the internet for email delivery. You will need to look at an external service to see your MX record setup.

DNS record changes take up to 48 hours to propagate, so both systems need to be in a position to receive email as soon as you make any changes.

The only thing you need to be concerned about is a PTR record for outbound email delivery. Your ISP will have to set that up for you. That can be done in advance - it may already be setup.

You will need to look at your public DNS records to see what the txt records are for. They are probably SPF records.

Simon.

 

by: NeilsrPosted on 2009-09-21 at 10:52:40ID: 25385552

unfortunately, users not giving out their email addresses will not stop the tens of thousands of emails that are generated to SomeUnknownName@yourdomain.com or JoeBlogsMom@yourdomain.com etc

These will ALL have to be delivered via your ISP connection to the internal device that does your filtering before they are ditched as spam/unwanted emails. Once you lose the outside filtering you can expect to see a vast increase of inbound emails that are destined for noboday at all. It is one of the biggest selling points for hosted mail filtering. Not what you wanted to hear I know....

 

by: Jon_HarveyPosted on 2009-09-21 at 10:54:06ID: 25385570

Whois is information on who owns a domain name.
For email, you need to have an MX record on the Internet for all domains hosted by your exchange server.
run nslookup -q=mx mydomain.com on your internal domain. If it points to your exchange server, you are good.
go to kloth.net and search for your domain on the Internet. If it goes to your email provider, you need to get the company that owns your web site to change it to the SMTP address exposed to the Internet by your firewall. There is nothing to do but switch before you cancel your other account because it will take a while for the switch to replicate throughout the Internet.
You can switch the SMTP connector to DNS and outbound mail will be delivered directly to the Internet hosts. Alternately, you can point the connector to your device for outbound scanning.

 

by: tootsie_rollPosted on 2009-09-21 at 11:06:36ID: 25385679

Mestha: PTR record--we have had the same ISP for awhile--wouldn't that already be set up or no? Also, would it be my ISP or the one that provides DNS to me? (diff. companies in my case--the whois showed it was our co. hosting our website--if that is wrong, how do I find out who is hosting our DNS?)  As for the public DNS records--how do I view those? The TXT records are in my internal DNS which state:
v=spf1 a include:firewallco.com; include:smarthost.com ~all
v=spf1 mx include:onlinebanking.com ?all

Neilsr-no, didn't wanna hear it--but good to know!

Jon_Harvey:ran the mxlookup command--comes back to my exchange server-should I run that from the outside?  When I go to kloth.net--enter my domain it states it cannot locate me. In reference to connector-I am now assuming this is how the new firewall co will walk me through setup...to have that conn. point to the new device?

Thanks for all your responses.

 

by: MesthaPosted on 2009-09-21 at 11:35:11ID: 25385999

If you have been routing email via a smart host, then the PTR record may not have been setup. It isn't done automatically, only on request. You will need to check.

Emails for non-existent users are easily dealt with by using recipient filtering. The only time it becomes a problem is when that isn't enabled. At home I am actually using emails for non-existent users as part of an antispam solution!

Simon.

 

by: tootsie_rollPosted on 2009-09-21 at 11:43:18ID: 25386086

Mestha: How do I determine if my PTR record has been set...and how do I know for certain who hosts my DNS?

 

by: MesthaPosted on 2009-09-21 at 14:16:52ID: 25387727

Use this:
http://www.kloth.net/services/nslookup.php

Set it to Any. Put in your own domain.
That will show you the name servers etc.

To check PTR records, enter your external IP address.

Simon.

 

by: NeilsrPosted on 2009-09-22 at 06:42:18ID: 25392673

Mesta,
"Emails for non-existent users are easily dealt with by using recipient filtering. The only time it becomes a problem is when that isn't enabled."
This is not entirely true. The spam emails STill have been delivered to site to be dealt with in this way therefor consuming bandwidth. They can not be dealt with until delivered to site was my point.  

 

by: Jon_HarveyPosted on 2009-09-22 at 07:16:15ID: 25393049

Jon_Harvey:ran the mxlookup command--comes back to my exchange server-should I run that from the outside?  When I go to kloth.net--enter my domain it states it cannot locate me. In reference to connector-I am now assuming this is how the new firewall co will walk me through setup...to have that conn. point to the new device?

It depends on the appliance you are using. I have an appliance and I noticed that the message size limits applied to both inbound and outbound messages. We didn't want to have the same limits for outbound as inbound, so we couldn't use the appliance for outbound email delivery.

Also,  I am sure most appliances use a Reputation service of some sort. When a SMTP server of ill repute attempts to connect to your appliance, the connection is severed based on their reputation as a spammer. It cuts down on a lot of traffic as the email is never delivered. Our appliance blocks 80% of the connection attempts!

 

by: tootsie_rollPosted on 2009-09-22 at 07:39:48ID: 25393323

Mestha: I went to kloth.net-entered my info-see who my mx records are(current email filtering co) and nameservers(same co. that hosts our firewall). For external IP, am I supposed to enter my whatismyip ip? that doesn't come back with anything.
Back to the nameserver--I should now contact that company and ask them to add them as my mx record too? I am a little confused.

 

by: MesthaPosted on 2009-09-22 at 10:06:20ID: 25395018

"This is not entirely true. The spam emails Still have been delivered to site to be dealt with in this way therefor consuming bandwidth. They can not be dealt with until delivered to site was my point.  "

Recipient filtering blocks the message at the point of delivery. Therefore the most traffic that goes over is measured in bytes. It is three lines of text to reject the message. Not the entire message. The message is not delivered.

On the original question, if you have entered your IP address it should come back with something, even if it is just
123.123.123.123.in-addr.arpa
Do ensure that you have set it to ANY.

Simon.

 

by: tootsie_rollPosted on 2009-09-22 at 10:09:55ID: 25395060

This is what I receive when I enter in 'whatismyip' in the Domain field and select ANY:

. here is the nslookup result for 12.*.*.0 from server localhost, querytype=PTR :

 DNS server handling your query: localhost
 DNS server's address:      127.0.0.1#53
 
 ** server can't find *.*.*12.in-addr.arpa: NXDOMAIN
 Thanks :)

 

by: MesthaPosted on 2009-09-22 at 10:18:28ID: 25395138

You have no PTR record. You need to speak to your ISP and get it corrected.

Simon.

 

by: tootsie_rollPosted on 2009-09-22 at 10:23:20ID: 25395196

Clarification-would it be our ISP or the company that responds as 'nameserver' when I do my DNS query?
When I run that--it shows 'nameserver' as the same co that hosts our website
mx record points to our current firewall/email filter co.(whcih we are getting rid of)

 

by: MesthaPosted on 2009-09-22 at 15:06:38ID: 25398069

It is whoever provides you with the IP address. They may well try and tell you to go and see who hosts the domain - at that point ask to speak to someone who understands how the internet works.

Simon.

 

by: tootsie_rollPosted on 2009-09-23 at 07:24:17ID: 25403386

Mestha: getting with our ISP today and asking them to change our public DNS mx record and to add a PTR record that goes to our external IP. Will let you know the response I get--I may need your expertise in their reply. Thanks for sticking this case out!! :)
Julie

20120131-EE-VQP-002

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