Enabling IMAP on exchange server 2003 : exchange, imap, server, 2003, enabling

May 17, 2008 08:54am pdt

1. Sembee 68,650
2. kieran_b 49,877
3. peakpeak 24,375
4. mass2612 23,650
5. Chris-Dent 21,300
6. war1 20,025
7. Richard_... 19,189
8. mattee76 15,800
9. Network_... 15,400
10. abhaigh 13,220
11. mihapi 12,845
12. Paka 12,421
13. LeeDerby... 12,050
14. tigermatt 11,900
15. isaman07 11,750

1. Sembee 341,527
2. kieran_b 49,877
3. war1 44,686
4. mass2612 36,650
5. Chris-Dent 33,362
6. darkstar3d 33,275
7. ATIG 32,075
8. peakpeak 29,775
9. tigermatt 29,300
10. rid 27,920
11. TechSoEasy 27,410
12. LeeDerby... 26,000
13. grblades 25,375
14. redseate... 23,509
15. Richard_... 19,189

07.05.2007 at 04:35AM PDT, ID: 22676538

	[x] Attachment Details

[x]

The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

The Grade of the Solution
The Zone Rank of the Expert Providing the Solution
The Number of Author and Expert Comments
The Number of Experts Contributing
The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.4

Enabling IMAP on exchange server 2003

Zones: Simple Mail Transfer Protocol (SMTP), Exchange Email Server, Email Servers

Tags: exchange, imap, server, 2003, enabling

Hey there. I currently run exchange server 2003, and a couple of my bosses have gotten themselves iPhones. The iPhones ostensibly can use exchange if IMAP is enabled. I've enabled it, and the iPhones can download the messages and folder structure, but they can't send email using it.

This is where it gets hazy for me. Is IMAP actually a sending protocol? Or do I also need to enable POP3? I tested my server with Outlook Express, and OE cant send messages with my server configuration either.

I've already made sure I have the appropriate ports open on my firewall, and I can telnet into the server remotely and make an SMTP connection, which I assume is what is being used to send messages. I just dont understand why its not working. Whenever I try to send a message in OE, I get a 550 error that the recepient was rejected. On the iPhone I get a message that the server doesnt support authentication.

What am I missing here?

Start your free trial to view this solution

Question Stats

Zone: Networking

Question Asked By: pir8matt

Solution Provided By: redseatechnologies

Participating Experts: 2

Solution Grade: B

Translate:

Loading Advertisement...

Microsoft

Internet Protocols
Applications

Development
OS

Hardware
Windows Security

Apple

Operating Systems
Hardware

Programming
Networking

Software

Internet

Search Engines
File Sharing
WebTrends / Stats
Spy / Ad Blockers

Web Browsers
New Net Users
Web Development
Chat / IM

Anti Spam
Web Servers
Anti-Virus
Email Clients

Gamers

Tips
Online / MMORPG
Puzzle
Emulators

Action / Adventure
Role Playing
Consoles
Game Programming

Strategy
Sports
Misc
Computer Games

Digital Living

Hardware
New Net Users
New Users

Software
Digital Music
Gaming World

Home Security
Apple
Networking Hardware

Virus & Spyware

Vulnerabilities
IDS
Encryption
Anti-Virus

Operating Systems Security
Software Firewalls
WebApplications
Cell Phones

Operating Systems
Internet
Hardware Firewalls

Hardware

Handhelds / PDAs
Displays / Monitors
Components
Networking Hardware

Peripherals
Laptops/Notebooks
Storage
Servers

Desktops
New Users
Misc
Apple

Software

System Utilities
Industry Specific
Network Management
Photos / Graphics
Page Layout
VMWare
Misc
Web Development

OS
CYGWIN
Voice Recognition
Message Queue
Quality Assurance
Security
Firewalls
MultiMedia Applications

Development
Database
Office / Productivity
Business Management
OS/2 Apps
Server Software
Internet / Email

ITPro

OS
Storage
Encryption
Operating Systems Security
Apple Hardware
Laptops & Notebooks
Servers
Networking Hardware
Peripherals

Devices
Displays / Monitors
WebTrends / Stats
Search Engines
Firewalls
WebApplications
IDS
Vulnerabilities
Email Clients

File Sharing
Spy / Ad Blockers
Web Browsers
Web Servers
Networking
Anti-Virus
Chat / IM
Anti Spam

Developer

Web Servers
Web Browsers
Game Programming
Dev Tools
Industry Specific
Office / Productivity

Database
CYGWIN
Web Development
Search Engines
File Sharing
WebTrends / Stats

Programming
Content Management
Application Servers
Protocols

Storage

Removable Backup Media
Storage Technology
Servers

Grid
Remote Access
Backup / Restore

Misc
Hard Drives

Miscellaneous
Security
Development
Linux
VMWare

MainFrame OS
Unix
Apple
OS / 2
AS / 400

BeOS
Microsoft
VMS / OpenVMS

Database

Oracle
Miscellaneous
MySQL
Software
Sybase
Contact Management
PostgreSQL
Data Manipulation
Clarion
InterSystems Cache

Siebel
MUMPS
OLAP
SQLBase
SAS
GIS & GPS
4GL
Berkeley DB
DB2
Informix

Interbase / Firebird
FoxPro
Reporting
LDAP
Filemaker Pro
MS SQL Server
dBase
MS Access

Security

Misc
Web Browsers
Software Firewalls
Operating Systems Security
File Sharing

Spy / Ad Blockers
Vulnerabilities
WebApplications
IDS
Anti-Virus

Encryption
Anti Spam
Email Clients
VPN
Chat / IM

Programming

Editors IDEs
Installation
Handhelds / PDAs
Multimedia Programming
System / Kernel

Algorithms
Game
Signal Processing
Project Management
Open Source

Database
Misc
Languages
Processor Platforms
Theory

Web Development

Scripting
Blogs
Web Servers
Software
Search Engines
Web Graphics
Images

Internet Marketing
Images and Photos
Components
Document Imaging
Web Languages/Standards
Illustration
WebApplications

Fonts
WebTrends / Stats
Authoring
Digital Camera Software
Miscellaneous

Networking

Protocols
Apple Networking
Network Management
Message Queue
Application Servers
Content Management
File Servers
Email Servers
Misc
Java Editors & IDEs

Wireless
Networking Hardware
Backup / Restore
System Utilities
ISPs & Hosting
Web Servers
Storage Technology
Removable Backup Media
Servers
Broadband

Grid
OS / 2
Novell Netware
Unix Networking
Windows Networking
Security
Telecommunications
Operating Systems
Linux Networking

Other

Community Advisor
Lounge
Community Support
New Net Users

Philosophy / Religion
Math / Science
Miscellaneous
URLs

Expert Lounge
Politics
Puzzles / Riddles

Community Support

Suggestions
New to EE
New Topics
Community Advisor

CleanUp
Announcements
General

Feedback
Input
EE Bugs

07.05.2007 at 04:46AM PDT, ID: 19423208

Rank: Genius

redseatechnologies:

IMAP still needs you to send with SMTP, which means you will need to authenticate on the SMTP server (it should be an option on the iPhone, and definitely is in OE) - you do not need to enable POP3.

-red

Accepted Solution

07.05.2007 at 04:51AM PDT, ID: 19423225

pir8matt:

Ok, so we've established that it will send using SMTP. However, it still doesnt work. I can't send messages. I've enabled explicitly that my account should be able to authenticate remotely in the exchange system manager, but it still won't let me send remotely (using outlook express).

Its not a basic settings problem. I've selected 'my server requires authentication' and Im using the same credentials that Im using to download messages, which is working. Im sure its a configuration issue on the exchange server, but I dont know what Im missing.

07.05.2007 at 04:55AM PDT, ID: 19423243

Rank: Genius

redseatechnologies:

Here is Sembee's guide on how to configure (or rather, secure) an SMTP Relay server;

http://www.amset.info/exchange/smtp-relaysecure.asp

That should give you the steps you need to do this properly.

-red

07.05.2007 at 04:58AM PDT, ID: 19423254

pir8matt:

I'll take a look at that. Its worth mentioning at this point that if I send to local addresses, it works fine. It only fails if I try to send to an external host (yahoo, gmail) - so it appears the main problem is that its treating any mail I try to send as local.

I'll read the link and report back.

07.05.2007 at 05:01AM PDT, ID: 19423267

pir8matt:

Yeah, I looked at the link. I've already done this. My account explicitly has submit and relay permissions. If it doesnt work for a single user, its not going to work for a security group either.

I just think its odd that it can send to local accounts, but not remote accounts.

07.05.2007 at 05:11AM PDT, ID: 19423307

Rank: Genius

redseatechnologies:

Sending locally is a sign that authenticated relaying is the problem.

It thinks you are relaying - by default, anyone can send to local accounts, so there is nothing strange there.

I would create a brand new account called test123, with the email address of test123

Then try and authenticate (using outlook express or something).

The only other thing I am thinking of off the top of my head is the authentication settings on the SMTP server - open Exchange System Manager, Drill down to your server, protocols, smtp, right click on the default smtp server, properties, and now look for the authentication settings (i am tired, and can;t remember off the top of my head).

In there, you want to have Anonymous and Basic ticked.

-red

07.05.2007 at 05:29AM PDT, ID: 19423407

pir8matt:

"In there, you want to have Anonymous and Basic ticked"

Yeah, they are both selected. I just dont understand why its not going ahead and relaying the message. My account is set up explicitly to allow relay, and even the security group that Im a member of is as well.

07.05.2007 at 12:53PM PDT, ID: 19426791

Rank: Savant

Sembee:

I haven't seen an iPhone, but does it have somewhere specific to set the account for outbound email? If so, what format are you using for username in the account settings?

Simon.

Assisted Solution

07.10.2007 at 10:01AM PDT, ID: 19455631

pir8matt:

It has your basic SMTP fields for mailserver, username and password.

I'm thinking that the real problem is that my exchange server simply won't relay for anything. I tried smarthosting a webserver through that same exchange server and it won't allow relay either, and it should, because its explicitly allowed to relay for that IP address.

So I think this is actually an exchange issue regarding relay. I'll split these points among everyone who was good enough to answer, and ask a new question about relay not working.

Thanks,

Matt

20080236-EE-VQP-29