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07.10.2007 at 12:11PM PDT, ID: 22686877
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Exchange server 2003 will not relay for authenticated users

Asked by pir8matt in Simple Mail Transfer Protocol (SMTP), Exchange Email Server, SBS Small Business Server

Tags: 2003, exchange, relay, server, authenticated

Hello all - I originally posted this elsewhere, in regards to enabling IMAP on exchange server. The reason is because we got some iPhones in our organization and the only way to use it with exchange server is to use IMAP.

The thing is, IMAP works fine for downloading folder structure, etc. The problem seems to be with relaying. To SEND mail, you have to enter SMTP information. I am entering the username and password for authenticated users on our exchange server, but its not allowing mail to go through. I have SMTP configured to allow any authenticated user to relay regardless of the IP list, but accounts simply will not work.

It occurred to me that this problem existed at other times. We run a couple of web servers that are local to the exchange box, and they can send messages independently using IIS' virtual SMTP, but if I configure them to use the exchange box as a smart host, the messages fail to be delivered.

So it would appear that relaying is disabled regardless of how its configured in the system manager. I really have no idea why this might be, so Im looking for clues. Maybe someone else has had this problem? Its worth mentioning that this is actually Windows SBS 2003 and not a straight up install of exchange on server 2003. Still, SMTP relay ought to be able to be turned on.

We are also running a hardware firewall, which has had the appropriate services to allow SMTP mail to come in, and go out, on port 25.

Additionally, I've tried the username and password for SMTP in several different formats, including:

username
username@domain.com
username@corp.domain.com (FQDN for this AD domain)
Domain/Username

I've also tried adding the specific users to the 'allowed to relay' group, and that didnt work either.

Any help sure would be appreciated. Start Free Trial
[+][-]07.10.2007 at 12:27PM PDT, ID: 19456953

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About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Exchange Email Server, SBS Small Business Server
Tags: 2003, exchange, relay, server, authenticated
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Solution Provided By: busbar
Participating Experts: 2
Solution Grade: A
 
 
[+][-]07.10.2007 at 12:42PM PDT, ID: 19457061

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[+][-]07.10.2007 at 12:53PM PDT, ID: 19457140

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[+][-]07.10.2007 at 12:54PM PDT, ID: 19457154

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[+][-]07.21.2007 at 01:26PM PDT, ID: 19540501

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[+][-]07.23.2007 at 06:48AM PDT, ID: 19547317

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[+][-]07.23.2007 at 06:55AM PDT, ID: 19547387

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[+][-]07.23.2007 at 07:29AM PDT, ID: 19547712

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[+][-]07.23.2007 at 07:40AM PDT, ID: 19547836

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[+][-]07.23.2007 at 10:22AM PDT, ID: 19549435

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[+][-]07.23.2007 at 10:30AM PDT, ID: 19549513

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[+][-]07.23.2007 at 10:45AM PDT, ID: 19549641

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[+][-]07.23.2007 at 11:05AM PDT, ID: 19549817

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