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07.18.2007 at 07:39AM PDT, ID: 22704308
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Exchange 2003 error - e-mail account does not exist, but it does

Asked by meghanconnelly in Simple Mail Transfer Protocol (SMTP), Exchange Email Server

Tags: account, does, exist, exchange, 2003

I am running Exchange 2003 on a Windows 2003 server.  Yesterday I created a new account in Active Directory (complete with email account) by copying the profile of an existing user (this is what I do each time I need to create an account).  It typically takes ~ 30 min. for the email account to become functional.  24 hours later, the email account is still not fully functional.  All day yesterday, even hours after the account was created, anytime an email was sent to this particular account (from an account on the same domain) it would bounce back with "The email account does not exist at the organization this message was sent to.  Check the email address, or contact the recipient directly to find out the correct address. <x.x.com #5.5.1>"  Today, I have sent a message to the account ~1 hour ago.  It has not bounced back yet, but it was not recieved by the new account either.  I am having no problems sending emails from the new account, but regardless of how I generate emails to the new account (select name from GAL, respond to message sent from the account, directly type in email address) the messages are not getting through.  In the E-mail Addresses tab of Active Directory properties on the new account, everything looks ok.  I can see the mailbox in the System Manager as well.  Yesterday evening, I created a second new account and that is behaving the same way.  Any help is greatly appreciated.Start Free Trial
[+][-]07.18.2007 at 07:56AM PDT, ID: 19514149

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[+][-]07.18.2007 at 08:28AM PDT, ID: 19514482

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[+][-]07.18.2007 at 09:49AM PDT, ID: 19515278

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[+][-]07.18.2007 at 10:13AM PDT, ID: 19515473

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[+][-]07.18.2007 at 10:17AM PDT, ID: 19515499

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[+][-]07.18.2007 at 10:19AM PDT, ID: 19515512

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[+][-]07.18.2007 at 10:26AM PDT, ID: 19515568

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[+][-]07.18.2007 at 10:27AM PDT, ID: 19515577

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[+][-]07.18.2007 at 10:38AM PDT, ID: 19515650

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[+][-]07.18.2007 at 10:43AM PDT, ID: 19515681

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[+][-]07.18.2007 at 10:46AM PDT, ID: 19515705

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[+][-]07.18.2007 at 10:48AM PDT, ID: 19515728

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About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Exchange Email Server
Tags: account, does, exist, exchange, 2003
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Solution Provided By: midustouch
Participating Experts: 3
Solution Grade: A
 
 
[+][-]07.18.2007 at 02:01PM PDT, ID: 19517335

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[+][-]07.18.2007 at 04:14PM PDT, ID: 19518028

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[+][-]07.19.2007 at 04:49AM PDT, ID: 19521030

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[+][-]07.19.2007 at 08:15AM PDT, ID: 19522700

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[+][-]07.23.2007 at 11:30AM PDT, ID: 19550047

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