Question

some external emails can't be received from gmail&yahoo,

Asked by: ahmadbenramadan

Dear experts ,

now days we faced problem in our mail server .the problem is we can send emails to gmail&yahoo,but we can't receive from them ,another thing which very strange if we forward emails from yahoo or gmail to any Recipients in our domain  he will  receive these emails.please see delivery notification from gmail&yahoo

NOTE:WE USE MSEXCHANGE 2003

GMAIL.

Mail Delivery Subsystem <mailer-daemon@googlemail.com>        to me
      show details       9:35 pm (19 minutes ago)
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

   xxxxx@xxxxx.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 16): 550 5.7.1 Requested action not taken: message refused

  ----- Original message -----

Received: by 10.66.220.17 with SMTP id s17mr1572218ugg.1185996934849;
       Wed, 01 Aug 2007 12:35:34 -0700 (PDT)
Received: by 10.66.240.18 with HTTP; Wed, 1 Aug 2007 12:35:32 -0700 (PDT)
Message-ID: <57c50bb90708011235m717ae983nc13c8f40da4c0cb4@mail.gmail.com>
Date: Wed, 1 Aug 2007 21:35:34 +0200
From: "ahmed ramadan" <xxxxxxx@gmail.com>
To:  xxxxx@xxxxx.com
Subject: r
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_66762_3169685.1185996934804"

------=_Part_66762_3169685.1185996934804
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

test

------=_Part_66762_3169685.1185996934804
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

  ----- Message truncated -----


YAHOO.

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following
 addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<xxxxx@xxxxxx.com>:
62.230.64.227 failed after I sent the message.
Remote host said: 550 5.7.1 Requested action not taken: message refused

--- Below this line is a copy of the message.

Return-Path: <xxxxxxa@yahoo.com>
Received: (qmail 269 invoked by uid 60001); 1 Aug 2007 14:31:50 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
  s=s1024; d=yahoo.com;

  h=X-YMail-OSG:Received:Date:From:Subject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID;

  b=qe3LrzqI1MNzSuEi6DQiNZ1I2XnvXslxKwyl5ZcntBgLmgbZuw1AEckONGyWI4klotVIXgI8F+jzDrV+y8eAO5ZxbXrX8a3uovRuDokNC0VzqYuacoO7Xd2zxc2i5zqd/alGnUJm8NS0nZ8mFOVnvQw/PlefPSQfIymQamJOYXA=;
X-YMail-OSG:
 JgPN3TMVM1kg7CgcUB6nH3sQPIb.xvN.Rn6S4rYlLpyspCmp8sMvbkAUVU.MbDsWQg--
Received: from [62.240.63.233] by web30512.mail.mud.yahoo.com via HTTP;
 Wed, 01 Aug 2007 07:31:50 PDT
Date: Wed, 1 Aug 2007 07:31:50 -0700 (PDT)
From: xxxxxxa < xxxxxxa@yahoo.com >
Subject: testttttttttttttttttttttttttttttttttttttttt
To: xxxxx@xxxxxx.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="0-401367852-1185978710=:87482"
Content-Transfer-Encoding: 8bit
Message-ID: <180155.87482.qm@web30512.mail.mud.yahoo.com>

--0-401367852-1185978710=:87482
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 8bit
Recipient


your help please AS.AB

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Asked On
2007-08-01 at 14:34:44ID22736041
Tags

error

,

550

,

action

Topics

Simple Mail Transfer Protocol (SMTP)

,

Exchange Email Server

,

Domain Name Service (DNS)

Participating Experts
1
Points
500
Comments
13

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Answers

 

by: amajidkhPosted on 2007-08-01 at 14:41:29ID: 19613092

Have you recently implements a spam filtering solution in house?? or hosted??

majid

 

by: amajidkhPosted on 2007-08-01 at 14:42:15ID: 19613098

By saying that domain recipients can recieve what do you mean ie gmail to gmail? specific users only?

majid

 

by: amajidkhPosted on 2007-08-01 at 14:45:06ID: 19613117

 

by: ahmadbenramadanPosted on 2007-08-01 at 14:54:47ID: 19613178

I mean IF SENT NEW EMIAL FROM GMAIL  BY PRESSING  COMPOSE  TO USER IN MY  DOMAIN IT WILL NOT RECEIVED  BY THE  ,BUT I  F FORWARDED PREVIOUS MAIL WHICH  WAS SENT TO MY MAIL IN GMAIL   TO
 USER  IN OUR DOMAIN IT WILL BE  RECEIVED

 

by: amajidkhPosted on 2007-08-01 at 15:21:54ID: 19613325

GMAIL - > SENT-> Yourdomain ->>bounce back
YOURGMAIL ->FORWARD->Yourdomainreciepient->> oki??
or

Youremailclient ->forward->internalltoyourdomainrecipient ->>oki??

 

by: amajidkhPosted on 2007-08-01 at 15:24:17ID: 19613333

have you looked at the post i put up earlier re NDRs?

Can you send nomal mail through, ie if i was to send an email to yu will you recieve it? have you tried anothe rhost like hotmail/aol/external domain?

Could you post the headers? so we can have a look in more detail.

 

by: ahmadbenramadanPosted on 2007-08-01 at 15:27:15ID: 19613349


this  my satution

GMAIL - > SENT-> Yourdomain ->>bounce back
YOURGMAIL ->FORWARD->Yourdomainreciepient->> oki??

 

by: ahmadbenramadanPosted on 2007-08-01 at 15:30:13ID: 19613363

i can receive from hotmail

 

by: amajidkhPosted on 2007-08-01 at 15:40:22ID: 19613413

So domain users can recieve a forwarded address from gmail??

your headers from gmail?

http://www.fraudaid.com/security_products/categories/utilities/header_tutorial.htm#Gmail

send me an email from a domain users account <removed by sembee> lets get to the bottom of this i shall post results here for everyone else

mk

 

by: amajidkhPosted on 2007-08-01 at 16:05:50ID: 19613512

not a problem.

please copy an paste he headerso fthe message recieved bythe domain recipients as a forward from gmail.

mk

 

by: ahmadbenramadanPosted on 2007-08-02 at 01:31:34ID: 19615278

Mail Delivery Subsystem <mailer-daemon@googlemail.com>        to me
      show details       9:35 pm (19 minutes ago)
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

   xxxxx@xxxxx.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 16): 550 5.7.1 Requested action not taken: message refused

  ----- Original message -----

Received: by 10.66.220.17 with SMTP id s17mr1572218ugg.1185996934849;
       Wed, 01 Aug 2007 12:35:34 -0700 (PDT)
Received: by 10.66.240.18 with HTTP; Wed, 1 Aug 2007 12:35:32 -0700 (PDT)
Message-ID: <57c50bb90708011235m717ae983nc13c8f40da4c0cb4@mail.gmail.com>
Date: Wed, 1 Aug 2007 21:35:34 +0200
From: "xxxxxxxxxx" <xxxxxxx@gmail.com>
To:  xxxxx@xxxxx.com
Subject: r
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_66762_3169685.1185996934804"

------=_Part_66762_3169685.1185996934804
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

test

------=_Part_66762_3169685.1185996934804
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

  ----- Message truncated -----

 

by: amajidkhPosted on 2007-08-03 at 08:53:54ID: 19626095

Sorry was away for a bit, if the issue is still there a quick question

do you have some sort of filtering ie your mx records do they point to this exchange server or is it going to a hosted mail filtering solution.

If direct please check you ip address in spamhaus.org , http://relays.osirusoft.com/cgi-bin/rbcheck.cgi

It could be gmail is blacklisted for what ever reason

++++++++++++++++

Is it gmail to any domain recipeint = bounce back or is it
gmail to  specific domain recipient = bounce back could be an issue with a mailbox if its user specific

+++++++++++++++
I would check the IMF for any permission issues

http://technet.microsoft.com/en-us/exchange/bb288484.aspx
++++++++++++++++++++++

mk

20120131-EE-VQP-002

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