I wish I could agree with you, but we run across it more often than not. These are customer e-mail addresses that we have no control over what-so-ever.
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Operation Failed Error when Sending E-Mails to Addresses with an Apostrophe in them.
I have several users when attempting to send e-mails with an apostrophe in their e-mail addresses Outlook 2003 spits back a message with Operation Failed immediately. Outlook is not running in Exchange Cached mode, however it happens in both cached and uncached mode. Systems are running on fully patched XP SP2, with Symantec Antivirus. Mail server is running fully patched Server 2003 Standard with Exchange 2003 Standard SP2 on the server and the OS. However, sending the e-mail using OWA works just fine. I have tried using the several Outlook switches including /cleanprofile /cleanrules /cleanserverrules and /firstrun to no avail.
Any idea's?
TIA.
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Answers
Not a lot I can suggest then. The use of apostrophe is technically allowed by the RFCs but it will trip a lot of applications.
Exchange can cope with them - it will be a third party tool that cannot. AV, Antispam, plugin, something like that. You would have to strip the Exchange server and the client out of anything that isn't native Microsoft to find the cause.
Simon.
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by: SembeePosted on 2007-09-26 at 13:33:00ID: 19966526
If the email addresses are under your control, remove the apostrophe. Most email server admins wouldn't use them anyway as so many applications trip over them.
Simon.