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10.22.2007 at 11:59AM PDT, ID: 22909881
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Why Is User Receiving SMTP #5.5.0 Undeliverable Message?

Tags: smtp, blocked
A user on my network is receiving undeliverable messages when he tries to e-mail external users at one specific external domain.

My server is an SBS 2003 (Exchange 2003) box with all Microsoft patches and updates. The server connects to the Internet via Bellsouth/AT&T DSL service. No other users are experiencing difficulty to my knowledge.

Here's the e-mail error message the user receives when he tries e-mailing two different users at this one external domain:

Your message did not reach some or all of the intended recipients.
Subject: SUBJECT LINE.
Sent: 10/19/2007 7:49 AM
The following recipient(s) could not be reached:
COMPANY NAME. on 10/19/2007 7:50 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<my-clients-email-domain.net #5.5.0 smtp;550-my-clients-static-IP-address.net blocked by ldap:ou=rblmx,dc=mso,dc=att,dc=net>
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Question Stats
Zone: Networking
Question Asked By: kytjwrangler
Solution Provided By: grahamnonweiler
Participating Experts: 4
Solution Grade: A
Views: 139
Translate:
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10.22.2007 at 12:07PM PDT, ID: 20125866

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10.22.2007 at 12:09PM PDT, ID: 20125873

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10.22.2007 at 12:09PM PDT, ID: 20125877

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10.22.2007 at 12:15PM PDT, ID: 20125931

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10.22.2007 at 12:16PM PDT, ID: 20125941

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10.22.2007 at 12:28PM PDT, ID: 20126053

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10.22.2007 at 12:38PM PDT, ID: 20126174

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10.22.2007 at 12:45PM PDT, ID: 20126230

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10.22.2007 at 12:48PM PDT, ID: 20126251

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10.22.2007 at 12:48PM PDT, ID: 20126252

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10.22.2007 at 12:50PM PDT, ID: 20126269

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10.22.2007 at 12:52PM PDT, ID: 20126281

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10.22.2007 at 12:53PM PDT, ID: 20126288

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10.22.2007 at 12:54PM PDT, ID: 20126302

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10.22.2007 at 12:56PM PDT, ID: 20126324

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10.22.2007 at 01:10PM PDT, ID: 20126434

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10.22.2007 at 01:14PM PDT, ID: 20126459

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