GoDaddy Dedicated Server, Postfix, SMTP AUTH, Relay Access Denied : Relay access denied.

May 17, 2008 08:50am pdt

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02.17.2008 at 08:02PM PST, ID: 23170546

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8.0

GoDaddy Dedicated Server, Postfix, SMTP AUTH, Relay Access Denied

Zones: Simple Mail Transfer Protocol (SMTP), Fedora Linux, Email Servers

Tags: Relay access denied.

Ok...

I have a GoDaddy dedicated server running Fedora Core 7, ISPConfig, and Postfix... I keep getting a 554 Relay Access Denied error when trying to send email from a remote client. I can send email directly from the server and I can send email from the webmail client running on the server.

Any ideas? I have the exact same setup on another server (not godaddy hosted) and it works fine. I have set the relayhost=k12smtpout.secureserver.net and that is the only help GoDaddy offers.

Any help is appretiated. If you need to see a specific config, let me know and I'll post it. Thanks!

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Question Stats

Zone: Networking

Question Asked By: joshdeckard

Solution Provided By: Delphineous

Participating Experts: 2

Solution Grade: A

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EE Bugs

02.17.2008 at 08:30PM PST, ID: 20917562

Delphineous:

Do you have SMTP authentication turned on? GoDaddy requires authentication on relaying --- Using the e-mail address as the username.

Accepted Solution

02.17.2008 at 09:49PM PST, ID: 20917859

hbustan:

Also, enable SSL for authentication

02.18.2008 at 06:49AM PST, ID: 20920294

joshdeckard:

Delphineous... thanks! Had authentication on, but, was using the username ISPConfig sets up instead of the email address for authentication... seems stupid that it was such an easy fix... I've been trying to figure this out for 2 weeks!! Thanks again.

joshdeckard

02.18.2008 at 07:07AM PST, ID: 20920455

Delphineous... actually, that didn't work... I thought it was, but, it's not... if you have any more suggestions, let me know... thanks!

Could it be that GoDaddy wants the email address and the server wants the username? I'm not sure... I'm pretty much a novice (ie just a web designer) so I'm a little lost.

Delphineous

02.18.2008 at 07:37AM PST, ID: 20920737

Are you using the username (e-mail address) and the correct password for that user?

joshdeckard

02.18.2008 at 07:52AM PST, ID: 20920848

unfortunetly, yes... I wish it were that easy...

Like I said, I have the exact same setup running on a non-GoDaddy server and it works fine... either I am missing something (on the setup) or there is something I am missing with using GoDaddy's dedicated servers and/or relay host? Not sure...

joshdeckard

02.18.2008 at 08:38AM PST, ID: 20921296

Here is the error I am getting in the maillog... the file is there, however... any ideas? (domain names have been changed in error code)

         
           
           
             Feb 18 09:14:38 ip-72-167-54-126 postfix/anvil[19020]: statistics: max connection rate 2/60s for (smtp:71.55.53.195) at Feb 18 09:07:27
Feb 18 09:14:38 ip-72-167-54-126 postfix/anvil[19020]: statistics: max connection count 1 for (smtp:71.55.53.195) at Feb 18 09:06:45
Feb 18 09:14:38 ip-72-167-54-126 postfix/anvil[19020]: statistics: max cache size 1 at Feb 18 09:06:45
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: warning: cannot get private key from file /etc/postfix/ssl/smptd.key
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: warning: TLS library problem: 19200:error:02001002:system library:fopen:No such file or directory:bss_file.c:352:fopen('/etc/postfix/ssl/smptd.key','r'):
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: warning: TLS library problem: 19200:error:20074002:BIO routines:FILE_CTRL:system lib:bss_file.c:354:
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: warning: TLS library problem: 19200:error:140B0002:SSL routines:SSL_CTX_use_PrivateKey_file:system lib:ssl_rsa.c:648:
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: cannot load RSA certificate and key data
Feb 18 09:14:58 ip-72-167-54-126 postfix/smtpd[19200]: connect from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]
Feb 18 09:14:59 ip-72-167-54-126 postfix/smtpd[19200]: NOQUEUE: reject: RCPT from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]: 554 5.7.1 <josh_deck@domain.tld>: Relay access denied; from=<support@domain.tld> to=<josh_deck@domain.tld> proto=SMTP helo=<jdeck99>
Feb 18 09:15:02 ip-72-167-54-126 postfix/smtpd[19200]: disconnect from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]

           
         

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joshdeckard

02.18.2008 at 08:53AM PST, ID: 20921437

Ok... fixed the cert issue... now just get this...

         
             Feb 18 09:50:00 ip-72-167-54-126 postfix/smtpd[19857]: connect from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]
Feb 18 09:50:01 ip-72-167-54-126 postfix/smtpd[19857]: NOQUEUE: reject: RCPT from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]: 554 5.7.1 <josh_deck@domain.tld>: Relay access denied; from=<support@domain.tld> to=<josh_deck@domain.tld> proto=SMTP helo=<jdeck99>
Feb 18 09:50:04 ip-72-167-54-126 postfix/smtpd[19857]: disconnect from oh-71-55-53-195.dhcp.embarqhsd.net[71.55.53.195]

Open in New Window

Delphineous

02.18.2008 at 09:01AM PST, ID: 20921520

Try relay host k2smtpout.secureserver.net

joshdeckard

02.18.2008 at 09:06AM PST, ID: 20921566

already have k2smtpout.secureserver.net set as the relay host on main.cf... I can give you the code in that file if you think it would help.

Delphineous

02.18.2008 at 09:45AM PST, ID: 20921906

Discussing with of my peers, there have been a few suggestions:
- Try using your regular GoDaddy account username and password for the k2smtpout server
- Try using one of the valid e-mail addresses and corresponding password for the domain you are sending as, through the regular SMTPOUT.secureserver.net

joshdeckard

02.18.2008 at 02:40PM PST, ID: 20924209

still nothing...

20080236-EE-VQP-29 / EE_QW_2_20070628