We use an external travel system that may at any time send an employee information they need. The sender address is always the same, and an external domain, out of our control. The problem is that is shows up in Junk email, I have two questions, can junk email be disable globally, or can we use an smtp exception in connection filtering to allow this email address access directly to our users inboxes instead of the Junk email folder.
Thanks
Louisa
This is rather strange... but I'll try and explain it.
We have a few servers that use IIS SMTP to send emails to the email system, Exchange 2003. They are delivering using the smarthost configuration for SMTP and they are in fact delivered, however for some strange reason, its placing everything that comes into the junk email folder. I can get around this by adding the @domain.com into the safe senders list on Junk Email config in Outlook 2003, but this is one-off and I imagine there must be a root change that I can make that will stop forcing it into the junk email.
Any ideas?
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