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04.15.2008 at 05:36AM PDT, ID: 23323451
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System Administator  Undeliverable:
Tags: Microsoft, Exchange Server, 2003
For the past two weeks our email system has been overwhelmed by System Administrator Undeliverable messages.  It seems like everyday another person gets hammered with a few hundred and then it moves on.  I have a recipient filter set up, an SPF in my MX record, and we are not set up to be a relay.  Complicated usernames are being replicated and this is my dilema, how would someone get these usernames to spoof emails to unsuspecting people?  I know this is a problem that one answer can not fix, so I will divide points up to anyone who gives me something that I can implement on my system.
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Question Stats
Zone: Networking
Question Asked By: chetweewax
Solution Provided By: _etoptas
Participating Experts: 3
Solution Grade: A
Views: 219
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04.15.2008 at 06:42AM PDT, ID: 21358581

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04.15.2008 at 10:19AM PDT, ID: 21360638

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04.15.2008 at 10:34AM PDT, ID: 21360785

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04.15.2008 at 10:45AM PDT, ID: 21360894

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04.15.2008 at 11:01AM PDT, ID: 21361054

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04.15.2008 at 12:34PM PDT, ID: 21362039

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04.15.2008 at 02:07PM PDT, ID: 21362882

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04.15.2008 at 06:42AM PDT, ID: 21358581
Try implementing Grey Listing, most spammers pc's tries sending email once and does not try for second time. What you can do with Grey Listing is to reject all incoming emails by default and only legitimite emails servers will try to send email to you. Emails will be acceptted on second try.
You can read more about it: http://www.greylisting.org/
and http://en.wikipedia.org/wiki/Greylisting

FM
 
04.15.2008 at 10:19AM PDT, ID: 21360638

Rank: Savant

Greylisting will not help unfortunately. These messages are coming from legitimate servers and therefore the messages will continue to be delivered.

Your domain is being used for spoofing and this question is being asked numerous times a day. Search the site and you will find the previous questions.

There is little that you can do. Your server has to accept NDRs that are being delivered to under the terms of the RFCs (the rules for SMTP). If you try to block them then you will get blacklisted yourself.

http://www.experts-exchange.com/Software/Internet_Email/Email/Anti_Spam/Q_23313652.html
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23320044.html
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23318724.html
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23313351.html

At some point in the past couple of days someone posted a rule that will delete the messages for to put in to Outlook, but I cannot find it.

Simon.
 
04.15.2008 at 10:34AM PDT, ID: 21360785
Grey Listing sounds like a good idea in theory, but the fact that it slows down the delivery process so dramatically puts it at the bottom of the list of solutions.  I realize spoofing is very common, and has happened in the past, but randomly.  This time we are receiving the messages in large quantities to one person per day.  It is almost like someone has our exact address book.

The rule in outlook is a good work around.  Is there a way to do this universally for all users, instead of setting it up on individual machines.
 
04.15.2008 at 10:45AM PDT, ID: 21360894

Rank: Savant

I actually use greylisting as my primary antispam feature. I use Vamsoft ORF to do greylisting for me. It automatically white lists any email messages that are sent out. Most users will be emailing the same people all the time so the bulk of email comes in immediately. You can also adjust the white list centrally - so I have all Experts Exchange email on the white list. However if you cannot afford a five minute delay on email then it is not suitable. Most companies can, because if you are exchanging emails with some frequently they will be white listed anyway.

There is no way of doing a server side solution - the Outlook rule is client side.

If you did not have recipient filtering enabled, or you did but you didn't have tar pit enabled then someone may have carried out a directory harvest attack. However if a spammer has a list of your email address harvested from elsewhere then they could be using that as the from field.

Simon.
 
04.15.2008 at 11:01AM PDT, ID: 21361054
Tarpitting is enabled on the exchange sever, but was not until last week when this problem became severe.

We are using GFI Mail Essentials 12, and i have browsed there website for grey listing and do not see any entries or software updates for it.  Will the Vamsoft ORF work in conjunction with Mail Essentials.
 
04.15.2008 at 12:34PM PDT, ID: 21362039
Greylisting solution will definately reduce the amount of spam coming in. I get number of these undeliverable messages by myself and having disabled grey listing for couple of day, I was able to see that most of those undeliverable emails were not coming from legit email servers. But as mentioed, if they are coming from legit mail server then there is not much you can do.

FM
Accepted Solution
 
04.15.2008 at 02:07PM PDT, ID: 21362882

Rank: Savant

It should work alongside Mail Essentials, but I will confess that I haven't tried the combination together. Since I have been using Vamsoft ORF I haven't needed any other antispam application.

Simon.
Assisted Solution
 
 
04.21.2008 at 08:29PM PDT, ID: 21407960
Sembee:

I think this is the Outlook rule you were referring to, found on forums.msexchange.org.

My apologies (and thanks!) to the original poster, EdwardLHall:

After some additional research and experimentation we think we've found an acceptable solution that relies on the following 3 premises,

1. Most NDRs can be filtered using a small set of subject phrases.

2. Most legitimate NDRs will reference the IP address or Postmaster account of our mailserver somewhere in the message header or body.

3.  Spoof generated NDRs will reference the FQDN of our mailserver (as configured in the advanced Virtual SMTP properties) in the message header as the final recipient, but never the IP address or Postmaster account.

Using these premises we crafted a simple Outlook rule, exported it to a file and distributed it to our affected users along with import instructions.  The rule runs server-side so once its entered theres no further reliance on the Outlook client.

We would have preferred a centralized solution but none of our current products gave us the level of filtering control found in the Outlook client rules.

Heres an example of what were using,

Apply this rule after the message arrives
with undeliverable or undelivered mail or delivery failed or delivery failure or failure notice or returned mail or notification (failure) in the subject
move it to the Junk E-mail folder
except if the body contains our mailserver IP address
or except if the message header contains our mailserver IP address or postmaster@ourdomain


We tested this on a set of 200 spoof generated NDRs and it was about 95% effective, we then sent 20 random test emails to the same addresses generating legitimate NDRs all of which passed the rule correctly.
 
 
04.23.2008 at 03:46AM PDT, ID: 21419160
That looks like it.
I work so many forums that I forget where I have seen things.

Simon.
 
 
04.23.2008 at 06:04AM PDT, ID: 21420163
This rule is something I did create for my own email account, then exported it and sent it to all of the company employees and recommended they imort it if they are having the same problems.  

Why is this not something that can implemented from the server for all users, and save us, the administrators all these headaches.
 
 
04.23.2008 at 09:42AM PDT, ID: 21422679
Rules are client side in most cases because Outlook has to read the message. The closest you can get to server side rules is event sinks, but that will require some programming skills and may not detect everything.
Exchange 2007 introduces a rules system, but even that would struggle to pick up everything.

Simon.
 
 
 
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