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05.07.2008 at 07:29AM PDT, ID: 23382885 | Points: 50
[x]
Attachment Details

553 request action not taken.      Cannot recieve emails from a Certian domain.

Asked by Simplymedia in Simple Mail Transfer Protocol (SMTP), Outlook Groupware Software, SendMail Email Server

Hi

We have a client who cannot send us emails but we can send to them. Even when they reply to our sent emails they get a bounce back.
Here is the error.
Name@ourdomain.co.uk
5.1.3 SMTP; 553 Request action not taken: Mailbox name not allowed or chunk too large

I saw in another problem on here somewhere that "chunk too large" is a Watchgaurd firewall message. Now the thing  is that we have a watchgaurd firewall. How do I fix this. It is only one domain that cannot send to us so dont really want to turn off our firewall. Start Free Trial
[+][-]05.07.2008 at 10:53AM PDT, ID: 21518770

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