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05.09.2008 at 09:23AM PDT, ID: 23390001 | Points: 500
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Attachment Details
#5.5.0 smtp;530 authentication required for relay (#5.7.1)
Tags: Microsoft, Exchange 2003, 2003 Sp2, There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mydomain.com #5.5.0 smtp;530 authentication required for relay (#5.7.1)>

So we've been receiving rejection emails when sending to only one or two domains. See above error. I've tried many things and am at my witts end. Can someone give me some insite?

Here is the setup:
2 office locations.
Location 1 - Exchange server and other servers (file, domain, etc)
Location 2 - Domain controller/file server

All users connect to exchange using outlook 2003 sp3 with Outlook over http.
It seems that the Location 2 users are the ones having the bounced email issue. I've asked users at Location 1 and they are not receiving any bounces. I have received bounces using Outlook Webmail. These bounces are sometime intermittant.

Any ideas??? Thanks!!
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Question Stats
Zone: Networking
Question Asked By: systemsmd
Question Asked On: 05.09.2008
Participating Experts: 1
Points: 500
Views: 0
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05.09.2008 at 10:54AM PDT, ID: 21535111

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05.09.2008 at 11:00AM PDT, ID: 21535154

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05.09.2008 at 11:42AM PDT, ID: 21535453

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05.09.2008 at 12:30PM PDT, ID: 21535783

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05.09.2008 at 10:54AM PDT, ID: 21535111
1- Open Exchange System Manager. Navigate to: Administrative Groups > (your domain) > Servers > (your server name) > Protocols > SMTP
2- Right click 'Default SMTP Virtual Server' and select properties.
3- Click the Access tab, click the Relay button. By default 'Only the list below' is checked and the local subnet is in the list.
Sounds like you need to add the subnet for branch 2.
So for example if branch 2 computers are 192.168.2.x you would click 'add', select Group of Computers'
in the subnet address field type: 192.168.2.0
in the subnet mask field type 255.255.255.0
 
05.09.2008 at 11:00AM PDT, ID: 21535154
I will give that a try. But would that be an issue since their outlooks are connecting directly with the exchange server in Location 1 and not through another server? We also have another location 3 and haven't had any issues. Same exact setup. I've also confirmed that the error/bounce back is intermittant.
 
05.09.2008 at 11:42AM PDT, ID: 21535453
Hmm you are probably right, now that I read your OP more closely, you also said you had the problem while using OWA. I think this may not be a site problem but a server problem.
Have you checked the solution posted here: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22829222.html
Which directs you to download and run the hotfix as described here: http://support.microsoft.com/kb/915863/en-us
 
05.09.2008 at 12:30PM PDT, ID: 21535783
Yes I found that already and installed the hotfix as requested. I also validated that we do have an spf record setup for our domain.
 
 
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