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05.19.2008 at 12:16PM PDT, ID: 23414881
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8.4

Cannot send scanned documents to outside users - Using Exchange 2007, Postini & Ricoh 2090 Scanner

Asked by peshih7 in Simple Mail Transfer Protocol (SMTP), Printers, Exchange Email Server

Tags: , , ,

Hello,

New Exchange 2007 installation.  We are using Postini as well for Spam/Virus protection.

Exchange 2007 mail is sent through a send connector which uses Postini as a smarthost

We have an internal copier/printer/scanner that we can no longer scan & email items to people outside the internal domain.  The error is generic from the Ricoh and states it is an SMTP error.

I am wondering if I need to open up something with the IP of the scanner to allow the relaying?  Any ideas?Start Free Trial
[+][-]05.19.2008 at 01:13PM PDT, ID: 21601128

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[+][-]05.20.2008 at 07:09AM PDT, ID: 21606272

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[+][-]05.20.2008 at 07:25AM PDT, ID: 21606425

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About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Printers, Exchange Email Server
Tags: Microsoft, Exchange 2007, SP1, using Ricoh 2090 copier/scanner
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Solution Provided By: txhockey26
Participating Experts: 1
Solution Grade: B
 
 
[+][-]05.20.2008 at 07:49AM PDT, ID: 21606652

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