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05.28.2008 at 10:39AM PDT, ID: 23438933
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Attachment Details

#5.5.0 smtp;550 Unknown user - NDR Report

Asked by endfro in Simple Mail Transfer Protocol (SMTP), Exchange Email Server, Email Servers

Tags: Microsoft, Exchange, 2003

"Your message did not reach some or all of the intended recipients.

 Subject:      RE: Laser wash Bays
Sent:      5/28/2008 12:01 PM

The following recipient(s) could not be reached:

  anthony@dmbandsons.com on 5/28/2008 12:02 PM
  There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
  <BECSBS.bec.lan #5.5.0 smtp;550 Unknown user>"

A couple of days ago we received an email from a client of ours.  One of our employees replied to the email and when he sent the email, he immediately receives the above NDR report.  Seeing as how we are replying to an email, we know that this address exists.

Now I have been running tests here and there.  I am able to telnet into my exchange server on port 25, run the tests against the email.  As far as the telnet test is concerned, it says there are no problems.  But immediately we get a NDR report that is listed above.

I am at a loss here, and could really use some expert help!

Thanks in advance!Start Free Trial
 
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[+][-]05.28.2008 at 12:30PM PDT, ID: 21663528

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[+][-]05.28.2008 at 12:57PM PDT, ID: 21663765

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[+][-]05.28.2008 at 02:36PM PDT, ID: 21664577

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About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Exchange Email Server, Email Servers
Tags: Microsoft, Exchange, 2003
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Solution Provided By: Richard_de_groot
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.28.2008 at 03:13PM PDT, ID: 21664792

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[+][-]05.28.2008 at 06:54PM PDT, ID: 21665792

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20080716-EE-VQP-32 / EE_QW_2_20070628