Advertisement

06.18.2008 at 12:03PM PDT, ID: 23496443
[x]
Attachment Details

Receiving 550 bouncebacks for one user. How do I fix this?

Asked by OpacityZero in Simple Mail Transfer Protocol (SMTP), Email Software, Email Servers

Tags: Microsoft, Outlook, 2003, E-mail 550 error, 550 No such domain at this location

I'm receiving the following message:

The following recipient(s) could not be reached:
'youremail@email.com' on 6/18/2008 11:50 AM
550 No such domain at this location (youremail@email.com)

We host the e-mail and domain of the user that's having this problem.
Everyone except user 1 on this domain can send to anyone just fine.
User 1 can send within her own domain but cannot send to anyone outside of her domain.
We also have a Barracuda Spam Firewall. I've added user 1's e-mail address to whitelist and valid domain recipients. This is what we do for each user.
The Barracuda logs the emails as Invalid Recipient and doesn't send them.

Can anyone help me? Start Free Trial
[+][-]06.18.2008 at 12:24PM PDT, ID: 21816134

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06.18.2008 at 12:26PM PDT, ID: 21816154

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06.18.2008 at 12:27PM PDT, ID: 21816157

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]06.18.2008 at 12:34PM PDT, ID: 21816242

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Email Software, Email Servers
Tags: Microsoft, Outlook, 2003, E-mail 550 error, 550 No such domain at this location
Sign Up Now!
Solution Provided By: authen-tech
Participating Experts: 1
Solution Grade: A
 
 
[+][-]06.18.2008 at 12:37PM PDT, ID: 21816284

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628