Advertisement

08.07.2008 at 10:52AM PDT, ID: 23630335
[x]
Attachment Details

I just started a new job and I was given the task of fixing a blacklist issue

Asked by philtukey in Simple Mail Transfer Protocol (SMTP)

Tags: Blacklist

I work for a library that sends out notices to people via email about late charges, holds on accounts, things like that. I have already sent an email off to eathlink to have them take us off the spam list, and I looked at www.mxtoolbox.com and removed a few of our IP's from NOMOREFUNN, and our service provider is Charter. What I am noticing is that our DNS IP addresses are coming back as being on 11 lists, and they all say wa.charter.com. Is there anything else we can do to try to fix this problem ourselves?

When we try to send to any Earthlink or PeoplePC account we get this error:

Delivery has failed to these recipients or distribution lists:

XXXXXXXXX@peoplepc.com
A communication failure occurred during the delivery of this message. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or provide the following diagnostic text to your system administrator.

Diagnostic information for administrators:

Generating server: XXXXXXX.XXX.XXX

terryldnl@peoplepc.com
#< #5.5.0 smtp;550 550 Dynamic/zombied/spam IPs blocked. Write blockedbyearthlink@abuse.earthlink.net> #SMTP#

Original message headers:

Received: from XXXXX ([192.168.XX.XX]) by XXXXXX.XXX.XXX with Microsoft
 SMTPSVC(6.0.3790.3959);       Thu, 7 Aug 2008 06:00:38 -0700
MIME-Version: 1.0
From: <automated@XXX.XXX>
To: <XXXXXXX@peoplepc.com>
Reply-To: <do-not-reply@XXX.XXX>
Date: Thu, 7 Aug 2008 06:00:38 -0700
Subject: Library notice
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Return-Path: automated@XXX.XXX
Message-ID: <XXXXXQx67PjrU3ciMDr000015d6@XXXXXXX.XXXX.XXX>
X-OriginalArrivalTime: 07 Aug 2008 13:00:38.0700 (UTC) FILETIME=[96F86EC0:01C8F88D]Start Free Trial
[+][-]08.07.2008 at 10:57AM PDT, ID: 22183523

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.07.2008 at 12:43PM PDT, ID: 22184593

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.07.2008 at 12:49PM PDT, ID: 22184663

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.07.2008 at 01:26PM PDT, ID: 22185019

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.07.2008 at 02:03PM PDT, ID: 22185398

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.07.2008 at 02:10PM PDT, ID: 22185458

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zone: Simple Mail Transfer Protocol (SMTP)
Tags: Blacklist
Sign Up Now!
Solution Provided By: moorhouselondon
Participating Experts: 2
Solution Grade: A
 
 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628