[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.8

returned email over 2 months late, running exchange and symantec smtp gateway 4  where was the problem?

Asked by Cyclonus in Simple Mail Transfer Protocol (SMTP), Symantec Anti-Virus Software, Message Queue

Few days ago our email system was flooded with several thousand emails in a matter of minutes. All were bounce backs of legitmates emails sent out several months ago.

I am running Symantec smtp gateway 4 for AV filtering and exchange 2003.

Question iwhere were the bounce backs all this time, why did i get them now and not when i was supposed to. I know the emails came from the gateway but i'm not sure how to tell if they were generated at the original time and never delivered, generated a few days ago when it happened (if so, why did it take 2 months for it to generate a ndr) or could there be other reasons altogether.

I went into the gateway logs for one of the bounce backs. When i sent it originally the log states that Action:message delivery attemp failed , Last response: could not connect to server. Then i received a ndr a few days ago after sending it out 2 months ago.

Also, not sure if its relevant but i am running BGP and i had a failure of my primary ISP an hour before all this happened. The session wasn't shutdown properly and we never kicked over to our secondary isp. Our primary came back up within 2 minutes.

Big question, are are my bounce backs so late.
[+][-]10/04/08 11:07 PM, ID: 22643566Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/04/08 11:11 PM, ID: 22643574Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/04/08 11:34 PM, ID: 22643618Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/05/08 12:25 AM, ID: 22643693Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]06/30/09 10:19 PM, ID: 24751689Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06/30/09 10:22 PM, ID: 24751696Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Simple Mail Transfer Protocol (SMTP), Symantec Anti-Virus Software, Message Queue
Sign Up Now!
Solution Provided By: livegirllove
Participating Experts: 2
Solution Grade: A
 
[+][-]11/05/09 02:55 PM, ID: 25755021Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_2_20070628