Question

Unable to connect to ftp site in IE8

Asked by: 767WuLiMaster

I reinstalled CuteFTP on a new computer but was unable to connect to any ftp sites.  Suspecting that I had done something wrong in setting up CuteFTP, I tried directly in IE8 using
ftp://username:password@isp.net.  There is an indication that it's trying to connect but nothing happens.

I then tried on a different computer on the same router.  Connection was fine.  CuteFTP also works fine.

Difference is the second computer is running IE6, the first is running IE8.  I suspect I must have something in IE8 set that's blocking the handshaking at the ftp site.  Any ideas?

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Asked On
2009-07-25 at 14:51:53ID24600500
Tags

FTP

,

IE8

,

IE6

Topics

File Transfer Protocol (FTP)

,

Internet Explorer Web Browser

Participating Experts
1
Points
250
Comments
5

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Answers

 

by: dhiraj05Posted on 2009-07-25 at 15:26:23ID: 24943379

are you able to connect to ftp from command prompt.. like

ftp isp.net

if connection is fine this will prompt for username and password.

if you are not able to do it even through command prompt.. then there is some firewall issue.

 

by: 767WuLiMasterPosted on 2009-07-25 at 16:10:37ID: 24943537

Your presumption is correct.  If I disable the firewall on the problem computer, I can connect to the ftp site.  However, both computers have the same firewall software, AVG 8.5, and as far as I can tell, the firewall settings are the same.  Checked FTP in Defined Services and in Applications.  

 

by: dhiraj05Posted on 2009-07-25 at 16:25:33ID: 24943568

avg sometimes do behaves randomly based on other security setting on computer. try to add ftp application or putty as an excepction for the firewall.

 

by: 767WuLiMasterPosted on 2009-07-25 at 16:56:54ID: 24943629

Sorry, I don't understand your comment, "try to add ftp application or putty as an excepction for the firewall."

I should note that using ftp isp.net in a command window, I do get a notification that a connection has been made, just no request for username and password.

 

by: 767WuLiMasterPosted on 2009-07-26 at 07:07:35ID: 31607855

Working with AVG to sort out the problem with firewall settings.

20120131-EE-VQP-002

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