Question

recieving error "This certificate cannot be verified up to a trusted certification authority" from a website hosted on iis7.0 and server 2008.

Asked by: sknoll84

recieving error "This certificate cannot be verified up to a trusted certification authority" from a website hosted on iis7.0 and server 2008.

When browsing to the site on a client browser (non-domain member), i get a certificate prompt that This certificate cannot be verified up to a trusted certification authority.  When clicking ont he certificate path, sure enough, i see the site cert, but our root ca is not listed above it.  

The certificate details explain that the cert is issued by our root CA.

How i obtained the cert:  
-within the iis7.0 console, i clicked on my host.
-in the home payne, i selected server certs
-then i selected "create domain certificate"
-entered all the details, and slected our root CA as the authority.
-then i edited the bindings on the site so 443 was using the requested cert

The reason this is a pressing issue is that the new CRM 4.0 outlook client is throwing an error that the ssl cert can't be verified.  

I would like to be able to install the root ca on a non domain PC, and be able to launch the site without a cert prompt & get the crm outlook add in to connect via ssl.  If i am obtaining the certificate incorrectly, please let me know the process.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-09-05 at 10:48:54ID23707121
Tags

Microsoft

,

IIS

,

7

,

webserver certificate authority

Topics

Secure Socket Layer (SSL) & HTTPS

,

CRM Software

,

Hypertext Transfer Protocol (HTTP)

Participating Experts
1
Points
250
Comments
4

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. SSL Certificate
    I am trying to buy a SSL Certificate, can any one recommand companies for me. Thanks
  2. SSL Certificate for CRM Mobile 3.0
    Hello, I'm going through the implementation guide for CRM Mobile 3.0. This will be my first install of CRM Mobile. I'm a bit confused on the SSL Certificate that is needed. I will be doing the Intranet implementation. For that, can I purchase a intranet SSL certificate? ...
  3. SSL Certificate Issue
    Can someone help identify if there is an issue with the SSL certificate I have installed at https://www.exoware.net/ ? I have recently migrated servers and reinstalled the SSL certificate, however now Google Checkout does not recognise the CA root certificate as one of their...
  4. SSL Certificates
    Where can i get the SSL certificates for my website. Who is the best in providing the SSL Certificates. What are SSL Certificates and how it can be integarted. Early responses are appreciated.
  5. SBS 2008 SSL Certificate for CRM 4
    CRM 4 has been installed onto one of our SBS 2008 machines, the CRM access URL has been configured as companycrm.domain.com while the SBS machine has remote.domain.com configured for remote access - On the remote.domain.com we have a working GoDaddy SSL certificate, they now ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: ParanormasticPosted on 2008-09-05 at 13:24:22ID: 22403406

The problem comes down to trusting a new root CA.  Just because you created one does not mean that the rest of the world will automatically accept it.

Within your own domain, you can publish the root certificate chain via GPO or other common distribution methods.

For non-domain (public) users, you need to convince them that they need to install your root chain and that it is actually trustworthy.  For this, you could publish the root chain on one of your web servers (do not expose your issuing CA to the internet if you can possibly help it - if you need to lock it down as hard as you can! Consider 2 CA's if this is needed - one dedicated to external and another for internal functions, both under the same offline root.  Consider smartcards/usb tokens for external users, if possible).  You can then include this URL in any documentation that you ship out, email it (in a zip file as many filters will clean .crt files), ship via CD, etc.  You can create a custom error page so that if they do not have it root chain that the error page will redirect to your FAQ about installing it - along with having an FAQ on how to do it of course:)

The other method might be to just get a commercial CA certificate for your site that would already have their root cert in the client's certificate store - Verisign, Comodo, RapidSSL, GoDaddy, etc. there are plenty to choose from.  This would reduce the problems outright, but does cost money vs. your own CA which just costs the stuff to install it.  If you want to know more about this, visit one of these companies' sites and they have general info on their types of products.

 

by: ParanormasticPosted on 2008-09-05 at 13:25:34ID: 22403420

You can download your root chain from http://CAServerName/certsrv and click the last option - there will be a number of methods available to download - you probably want the one for the complete certificate chain in base64 format.

 

by: sknoll84Posted on 2008-09-05 at 15:21:06ID: 22404348

thanks, at least that gets me going in the right direction.  When i browse to my rootCA page i get the following error..

Error  


The certificate enrollment page you are attempting to access cannot be used with this version of Windows. To enable Web certificate enrollment for clients running Windows Vista, your administrator must update all Windows CA Web enrollment pages. To learn more about this issue and the steps needed to update Web enrollment pages to support all versions of Windows, see:

http://support.microsoft.com/kb/922706

 

by: ParanormasticPosted on 2008-09-08 at 07:36:14ID: 22417779

It is easier if you have a box running pre-Vista  (i.e. XP, 2003, etc.) to pull up that URL.  These would have the expected versions of things.  Certificates Services got a big overhaul in Vista/2008.

The article the error points you to is a good place to start if you really want to/ need to go through that.

After you get it you can still deploy via GPO to the Vista/2008 boxes or manually if needed.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...