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SSL configuration issues causing HTTPS pages to not load

I am working on a .NET web application and I am having some issues with HTTPS pages.  In a previous question, we narrowed it down to a SSL issue.  See link below.

https://www.experts-exchange.com/questions/24292661/IIS-Issue-HTTPS-pages-are-not-loading-Page-Load-Error.html

This situation is tricky because I do not have access to the server and everything is set up by their administrator who is unfamiliar with this type of stuff.  I know that is on a Windows Server 2000 and an older version of IIS (I think 5).

What are the possible problems that could be causing this SSL issue and what are some troubleshooting techniques I can tell him to use?
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Paranormastic
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